Guy showed up with the right truck, a wheel lift with dollies, to get my SQ5 out of the garage. He was quick and professional. He came through when AAA and Audi Roadside Assistance couldn't. I would use him again in a heartbeat.
My tow truck driver (Alexander - aka "Big Alex") was effiecent and friendly. I hope all the pther drivers for East Bay Tow are as professional and nice as he is.
These people, I use the term loosely, are worse than any tow company around. Liars, thieves come to mind. Had the money they used loophole to keep me from recovery of my Harley, I.e.steal it from me and did not put it up 4 auction, never to be retrieved. This tow company should be put out business
Although I didn't actaully have any direct business with EBT, it was reccommended to me to call them for advice by the BPD Detective who is working my armed car-jacking case. My vehicle was found a month later in Oakland, and is currently at the tow yard that has the exclusive contract with the city of Oakland to tow/store/auction off similar found vehicles. But in a nutshell, despite being extremely busy, Teresa spent a good 10-15 minutes on the phone with me explaining the ins and outs of this process, my rights and most importantly- the fees I should expect to incur at the other establishment. So I felt compelled to pass on my positive experience- and say that her honesty, sympathy, customer service skills and the decency and respect she offered were completely top-notch. I can't reccommend them high enough- if this is a reflection of how they generally operate, they get 5-stars from me! I just hope that if my car is ever stolen again and is found in Berekeley, it ends up at EBT, instead.
09/10/2022
Early this morning, sometime before 9:00AM, East Bay Tow, working for an organized crime ring known as the City of Berkeley, illegally towed my vehicle. I was legally parked on Bancroft Way and they towed mine and other's vehicles from Bancroft Way to Fulton Street by Edwards Stadium, approximately 3 blocks from where I parked. There were signs this morning posted about no parking for CAL football games, that were not there last night, but sometime this morning.
The City of Berkeley parking enforcement lied straight to my face that those signs had been up for 4 weeks. They're not fooling me or anyone else. I'm charged a citation for $65 from the City and $220 from East Bay Tow. We're in a recession and you're stealing peoples' cars, money, and time. If I could give you no stars, I would.
If anyone else has been negatively affected by this scummy tow company, let your righteous anger be known. Don't do business with them. If your insurance company sends them, refuse them. If your insurance company refuses to send a different company, fire your insurance company. These roaches only get away with it when we don't stand up to them and reject them.
I'm going to be damn sure that if these people come to help, I will tell them to drive on. You roaches do nothing but steal from poor and working-class people. Refund my money and go away!
Update 9/15/22
Well, at least you're honest about stealing people's cars and money for 28 years. Not sure why you're proud of that, but then again you're evil so I guess you would be proud of that. And there you have it people, that's who East Bay Tow is, bullies stealing cars and taking $220 from you.
You have an outstanding bad karma balance and you're not going to be able to afford that tab when karma comes to collect.
There is no better towing company in the area. Their prices are very reasonable, their drivers are highly skilled and their staff is top notch. They are not a big company. But, what they lack in size they more than make up for in quality. They are the only towing company in the area that I recommend for people to use for any and all of their towing needs. If I could rate them higher than 5 stars, I absolutely would.
It's never fun having your car towed especially when it costs money out of your pocket. I visited from out of town for a work trip and they took good care of my rental car that was towed (watch where you park, there's obviously hidden driveways everywhere). No complaints and the owner and staff were friendly and empathetic to my situation.
Very nice and professional. They were empathetic to my situation and went above and beyond. I can't get mad at the charges since the it was my own issue and not theirs. Thank you for such good service.
You specialize in city-sponsored leeching and extortion of students. I have less than $400 to my name, and make less than that each month. And I don't rich parents that take care of me, my mom is paralyzed from the waist down and my dad has multiple sclerosis. I take care of them. Yet you have no problem taking $215 from me to tow a motorcycle parked in motorcycle parking, with a "no parking sign" 50' up the road.
What you guys are doing with the city should be illegal, and you should be ashamed of yourselves for the suffering you are inflicting on those that can already barely afford food. You're an evil company, and do no good for anyone but yourselves and the city. You don't help people, you make them suffer and wish they were dead.
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