Toro Road Runners LLC in
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Address:2703 Seventh St Unit 201, Berkeley, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:94710
Working Time and Location
What clients say about Toro Road Runners LLC in Berkeley (CA)
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Not only were they on time, but their pricing was very fair compared to other towing companies I called. No hidden fees, just honest and reliable service. I’ll be keeping their number in my phone.”
Sep 28, 2025 -
Juan was great!! My car broke down, i had to leave it overnight, super stressful. Next morning I called Toro towing and Juan was dispatched pretty much immediately. He actually got there before I did and waited for me to get there. Super courteous, professional, experienced at towing in all kinds of situations, strong communicator skills etc. So, that was a huge relief in a bad situation. 10/10 would recommend
Jun 29, 2025 -
They did everything that they promised. I got home quickly after being stranded in the freeway. Highly recommend their service.
Feb 07, 2025 -
They will say 30-60 minutes to everyone. It took them 90 minutes to show up in my case. They charge $50 hook up, $10 per mile, and a $20 service charge to use a credit card. I was towed 27 miles and paid $340. I found a article that says I was might have been overcharged by almost $100 for the max fees in California. Information below. I was quoted at $320 and AFTER the tow was charge another $20 for a service fee to use a credit card. They said that was 5% (3.25% is standard for customers to pay) but it would have come to $16, so I ended up paying 6.25%. I had to call back twice. I was told 30-60 minutes. Called back after an hour. Told another 15 minutes. Called back after 20. Finally got a call from a driver saying they are 10 minutes away. Showed up 15 minutes later. California Public Utilities Code § 22507.7 from 2022 states the max for is $160 for the first 10 miles, and $4 per mile after that. If you need an immediate tow, they call it an emergency. But that equation had me at $228. So this is where I might fight this. I called them to tell them this but they just told me the fee per mile ($10) and a hook up charge (not quoted). I paid $50 for the hook up, $10 per mile, and $20 to use a credit card. The driver was courteous. Fees are high enough to warrant concern and a negative review.
Jun 01, 2024 -
Jonathan, even though someone sent him the wrong address he still came pretty quick, process was nice and easy, recommend 100%
Mar 25, 2024 -
A man named Guy towed my car. Arrived on time and handled everything like a pro! Would strongly recommend
Aug 25, 2023 -
Amazing service provided today by Juan! Quick response time and job handled like a pro
Jun 28, 2023 -
The guy was super nice gave me a good deal coming to the shop took care of my car highly recommended
Oct 27, 2022 -
AVOID. Horribly slow - never showed up. They lied to me repeatedly - I waited 2.5 hours after given a 30 minute ETA. They kept saying they were “5 minutes away” and never showed up. They don’t answer the phone. Super rude and unapologetic. DO NOT USE unless you want to wait longer than they promise. Extra hidden fees too. AVOID THIS SCAMMY PLACE
Oct 24, 2021 -
Horrible horrible horrible service!!!! I booked the appointment on 5/20/21 for 6/26/21 for towing 2 cars for arrival between 10-11, signed paperwork, waivers, etc. On towing day, they called at 10:18 confirmed towing needs and said driver on way. I called at 11:15 am, informed them no driver, placed on hold, then driver called and said he was just called and it would take an hour to arrive. Then when he arrived, he had to take each car individually as he didn’t have correct equipment. This added over 3 more hours to my day for just the cars as the drive was 30 minutes one way. We were moving and it put everything behind. I called spoke to Julie and said this is unacceptable, and you charged my credit card BEFORE the service was completed which I was not informed about when making appointment. Julie stated at 12:43 that Gabrielle, supervisor would call me that day, it’s 2 days later and no phone call. I am a nurse and work for a big hospital, know a lot of people. I will NEVER EVER recommend your business. Jimmy the driver was exceptional and was not part of your business. Highly disappointed!!!!!!
Jun 28, 2021 -
Super quick and very helpful!! Helped me change my tire and added air to others that needed it. Showed up quick and super friendly. Def recommend!
Jan 26, 2021 -
Very helpful, made sure my m4 was in great condition. Gave option on what was best for my car as well finding a reliable tire shop that had my exact tires. Guy was a lot of help.
Sep 01, 2020 -
Martin. C. Was so professional & amazing. I would definitely recommend him to anyone. Not only was he skilled at his job, but he is also a super nice guy!
Feb 11, 2020 -
My car died. I called my insurance, they introduced the towing company. Guy came, and to tow may car. Good service and nice employee
Feb 04, 2020 -
Juan was great! Showed up on a timely manner and provided great service. Would recommend to anyone!
Dec 13, 2019 -
Great service. Guy was quick, professional, amd great to talk to. Handled my motorcycle with love and care.
Aug 05, 2019 -
Had my car towed to my local auto repair shop and this guy named Martin helped me out and gave me great pricing and definitely would use their service again.
Jul 25, 2019 -
Mario is a good tow truck professional. He was on time and communicated very well I will 100% Recommend him to friends and family
May 06, 2019 -
Thank you to Juan and you guys for his service he was great. Towed my car and got me going in no time.
Feb 25, 2019 -
Mehenna was very careful with my car, pleasant to work with and made a difficult job look effortless. Very nice person.
Dec 08, 2018 -
Juan was great! Greeted me with a handshake, super quick and had great customer service. I appreciate the promptness!
Oct 21, 2018 -
We had a really terrible experience with the tow service today. We called and scheduled a towing service that was set to be between 11 am-12 pm. We called at 12:10 pm again to ask about the possibility of a refund if we cancel the service, we were told that there would be no refund and we would be charged for a service we did not receive so we decided not to cancel and go ahead with the tow. Right after we got off the phone you charged us the price. At 12:40 we called again as there was still no tow car in sight and we were told that we cancelled the service although we decided and told not to cancel it earlier and to make it worse we were told that a driver did come and called us and texted the business that we were not there which is a complete lie as we were there the whole time and no tow car came and I received no calls..
Oct 06, 2018 -
They were pleasant at first, but then were more than an hour late and never communicated accurately with me. They took down addresses wrong, took 30 minutes to get me 2 miles, and charged me without asking me or telling me the cost. When I called for explanation and help, I was hung up on numerous times by people who told me conflicting stories and said they didn't have any way to help me. If they sent me a tow truck, shouldn't they have more information about what happened and why? They take no ownership of their work and it is evident that they don't care about their customers. I would NEVER call these people or work with them again.
May 29, 2018 -
Was driving up tunnel road towards highway 13 when a van cut me off and my car ended up stuck against the guard railing on the side of a hill, the professionals at Toro gave me a great price and helped put my front fender back on my car (which was still drivable), Guy and his associate saved my car, they are absolutely amazing
Dec 03, 2017 -
Our night time roadside emergency was handled with great patience, professionalism and follow through by Guy and his driver. Despite having several drivers working and competing demands, Guy responded immediately and patiently to our calls and questions and saw our roadside tow for our Sprinter through to completion . Could not recommend this business too highly. Great crew, great service. Thank you Guy and Toro Road Runners! Rob M.
May 11, 2017 -
What a great service I got from this company there gave me fast eta and did a very good job towing my car to the shop thx again
May 11, 2017 -
Great company, outstanding costumer service! My car got stuck on the freeway, I call Toro Road Runners so they could tow my car to a shop. I had no idea which auto shop to take my car, the dispatch girl was super sweet and help me find one. Driver arrived within 20 minutes was really careful loading my car. Will deffenetlly call them again if I ever need any roadside assistance. Thank you Toro Road Runners
May 10, 2017
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