No show for a scheduled tow between 9-10AM :/ called multiple times as I waited and they told me someone would come. After 10:30 I just called AAA.

Jackson Lembke

06/05/2024 03:13:19

My dad's dually truck wasn't turning on, so he had to get it towed back home. We called the insurance, but they had a us waiting almost 3 hours. We then call a bunch of places, but it seemed like no one had the proper tools to tow my dad's truck. Until finally we got a hold of supersonic, and Alberto picked up the phone and gave us the best customer service. Very understanding if our situation, and gave us clear instructions for us to follow. We paid around $460 ($225/hr+credit fees). But for the customer service and the towing service we received it was just right. Give that man Alberto a raise!

Ivan Gonzalez

07/21/2023 20:28:09

I called and they said someone would arrive in 45 minutes. An hour and a half later (100% longer than they'd said), I called and was told that someone would be arriving in four minutes. 30 minutes later, I was told "any minute." The driver then arrived another 30 minutes after that. I was also told it would be $180-$225 for the 1.3 mile tow. When they arrived after standing me up for two hours, they said it would be $225 and that Supersonic is not the tow company, but a third party that contracts out. They had also heard that my insurance would be paying for it, so decided to charge me $225 since I was going to be reimbursed. Locking me into the call while telling me it will only be 45 minutes while they scramble to find a driver and lead me on for the next two hours wasn't cool. Next time I'll call a tow company that actually does the towing - which I though this was.

Douglas Frey

02/04/2023 15:35:44

Tow truck and driver: awesome! Dispatch: Needs better phone than whatever Google Voice system they’re using, or a dispatcher that will just switch to text right away and actually respond. It took multiple calls and texts over more than an hour to get confirmation that they were going to come, and another hour of trying to find out when they might actually arrive. But once they got there, all awesome.

Gaby Rayrnond

10/26/2022 17:16:07

I was assisted by Guy. My batery died. I called alstate to jump my car, the guy they sent was no good and he told me i need a new starter. I called guy to tow me to an auto shop. On the way i told guy what happened. He pulled over and gave me a jump and my car started.

Ebere Chukwuemeka

09/13/2023 17:55:03

If I could give 10 stars I would! 👍👍 I locked my car keys in the trunk after a long time ibn the supermarket. I couldn't wait to get back home. I called Supersonic and they arrived super fast! These guys are professionals! They helped me open the car and the situation was over in 1 hour and 5 minutes. So thank you guys!!

Regina Jones

02/24/2022 09:05:43

Terrible customer service to a point where I'm unhappy enough to help future prospects out. I called in at 8:15am and was quoted $85-$135 for a tire change depending on the difficulty. I called back at around 8:20am and took the job. They told me they would arrive in 30-45minutes at 8:20am and arrived at 9:30am. After the job finished, the driver told me he was charging me $165 for the job -- almost double the minimum and well over the maximum. They didn't mention anything about the extra fees and the "difficulty" was probably at the minimum. Save yourselves money, a wait, and go somewhere else

Sean D

03/19/2021 16:44:18

I ran out of gas in the middle of the road so I needed help fast! I called Supersonic Towing and was impressed. The driver arrived quickly with the right gas and was very friendly and efficient.

Mae Arnold

03/27/2023 07:36:15

Ben was awesome! the service was fast and professional and very reasonable price. I will definitely use this service again and recommend to others.

Luv delux

09/13/2023 17:30:04

My motorcycle just died on me in traffic and I gave them a call and they got someone out to me very quickly. The driver and helper were very polite and friendly and handled my bike with care. I truly thank them and recommend them.

marvin ford

07/17/2020 01:10:19

Terrible experience!!! DO NOT call for their services!!! When I call for a quote and provide them all the correct information (Garage Clarence, car model, condition, etc), we had a deal that was 175 dollars per hour with a minimum of two hours (350 dollars in total). When the driver arrived, he asked for 625 dollars to tow the car away, but it took less than 1.5 hours in total. When the car was towed to the auto repair center, I gave him 700 dollars in cash, he ran away without giving back the exchange. As a student, I had to spend 700 dollars just for towing the car to a service shop, doubling the price of the original deal. I highly recommend everyone reading this comment NOT to purchase their services because high price is certainly one aspect, but I think the most unacceptable and unethical part is the absence of the spirit of agreement/contract when doing business with this company.

Stephen Chen

04/16/2019 02:14:45

An absolute scam. When I called them for a tow, they said over the phone it would 295. I said I only needed to pull my car out of a park lift. They pulled the car out 10 feet which took 30 minutes then gave me a bill for $885, saying that it was a minimum 3 hours. Do not come here, they are trifling.

Jeanette de la Torre

08/21/2021 22:31:37

Wow... Great phone customer service, but the driver had poor communication skills, was late, and had a bad attitude. Even the auto shop mechanics were complaining about the driver. As a customer, I've never been yelled at by a tow truck driver. Completely unacceptable. Towed from one shop to another 6 blocks and $80, 18 min total.

Adam Gratz

03/15/2016 22:45:17

Supersonic came 45 mins. after my call. The driver lifted my car professionally and drove it to the local auto shop. He was very kind to give me a ride. 5 stars!

Alexandra Burns

12/18/2019 15:32:29

Hey this service was great they got to me within excellent time and the gentleman who helped me was great and super friendly by the name of Guy he had me on my way within a few minutes. I definitely recommend 24 Hour Towing when your in a jam. Thanks Guy.

Breeze Spirit

03/01/2015 17:44:02

What a joke. I work in the industry and have never seen this kind of service. They brought a car in to the driveway from 1/2 block away. Lady on the phone said "$49.00 to hook up the vehicle, $35 to $75 to tow depending on distance. They showed up late and charged $140 to tow the car 1/2 a block....never again, use anyone else

Nathan Hutchison

04/10/2018 00:02:23

I called for a tow and got service in less than 30 mins! Super fast, easy, and affordable! love this place.

Hannah Skowronski

02/22/2022 01:05:40

Excellent service, very reasonably priced! They solved the problem with my car keys quickly and easily!

alan bianchini

10/13/2021 10:21:40

Worst service ever. The driver was clearly intoxicated and they chose to over charge me by $50 after the service was done. I then proceeded to drive on the tire they changed and had to tighten the bolts myself, this place is a joke.

Kristi “Divine purpose” Wheatley

04/04/2018 04:45:45

I was stuck on the freeway because my car had died on me. Called Supersonic and they came to tow my car within 10-15 minutes. It was quick and efficient

Shooter Jones

02/06/2015 23:09:31

I got stuck in Berkeley with my F250 Ford didn't want to do close up recycling became very fast was helpful and professional and friendly two thumbs up Greg job things guy!! I recommend - supersonic towing Berkeley

Mikel Tompson

02/09/2015 00:15:20

I forgot to fill my car... so, was out of gas on a Sunday morning. They came real fast with the right fuel and I was back on my way within an hour.

Danny Morgan

03/13/2019 09:43:06

Called the 24/7 number hoping to get a jumpstart. Instead, I got routed through a messaging system in which every extension connects to someone's fax machine. :/

Verbal

11/28/2018 07:11:18

Faster service compared to my insurance company who I called originally to find me a tow truck. Thank you!

Yasmin Ash

04/28/2022 21:56:08

They were so professional and accommodating, amazing service !

Emily luna

10/01/2023 22:56:09

Slow and don’t care about anything

Will Yang

04/13/2024 00:56:26

Nice job great service I got stuck in Berkeley with a flat tire the driver came fast and did a great job thanks Guy

azazelilluminati84 illuminati

03/25/2015 21:07:26

Very helpful and kind. Thank y’all so much. Will definitely use Supersonic Towing if I need towing in the future. Thanks

Millie Goodrich

04/12/2021 19:37:24

Wow!!!! What a great service, the driver was super friendly and fast to jump myself car thx again!!!!

Tal Wollstein

04/02/2015 20:43:22

Guy is a great guy!!!! Fast n good service!!! Will call them again any time!!! Ask for guy, Thx

ardashir moinzadeh

02/12/2015 21:00:00

Address:	2835 California St #4, Berkeley, CA 94703
Phone:	+1 510-833-7350
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 45 Reviews
ZIP Code:	94703
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Supersonic Towing JunkYard in Berkeley (CA)

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