First Recovery Inc in
Bryant (AR)

was not told costs until job was done. stated they are allowed to charge more because of contract rotation

Amazing customer service!! Shoutout to Steve who arrived very quick & got the job done in under 10 minutes also the lady I spoke on the phone with you are so nice I forgot your name I’m sorry girl ? but y’all are amazing people thank you so much!

Fantastic professional service. Went above and beyond towing my car. Thank you for such a thoughtful and caring employee.

I was broken down on the side of the freeway between Sheridan and East End. I had just finished grocery shopping and picked up my daughter from the high school when my van decided to stop working. I called 7 different tow companies, and no one could help. This very nice state trooper called 1st Recovery, and they were there in like 10 minutes to tow my van home. Mr. Tim and the driver I didn't get his name was so nice and got my van home in one piece. I am so thankful for them especially right before Easter. Thank you so much and I hope you all have a wonderful Easter.

Dallas came to help assist with my car. I was thinking it was a much bigger problem and clearly stressed about it. Not only did he reassure me that it was just my battery but he was also patient and informative with every question I had. I will HIGHLY recommend this company.

One of their tow truck drivers was aggressively tailgating and forcing multiple cars out of their lanes. His reckless behavior and failure to notice brake lights ultimately caused a collision with another vehicle. Watch our for these guys!

Chris Beman was the absolute BEST! He was prompt, efficient, kind and very knowledgeable. He turned a hard day into an amazing day! So grateful for. Chris Beman. I will highly recommend Chris for all your towing needs. Especially if you are doing some spring cleaning ?❤️

Chris was very friendly, and fast. Did a great job getting my truck out of the yard without getting stuck himself. Will definitely call him again if needed!!

I recently needed a tow truck after I popped a hole in my rental cars tire. I was incredibly impressed with 1st Recovery. The tow truck arrived quickly and the driver, Chris was professional explained everything clearly and went over and beyond what I expected. My sister and I were here from California and to say we were unsure of what to do is putting it mildly. Chris not only offered helpful advice but made sure we had another rental bt taking us back to the airport in Little Rock to get another car. I would definitely recommend Chris to anyone needing towing services.

Never got towed, but waited on this company since it was discounted through my insurance. Was initially given an 60-90 wait, but waited almost 4 hours before contacting another company who was significantly cheaper.

Mom got her truck stuck in the yard. Called them out. Showed up within 30 minutes, pulled her out with minimal damage to the yard and none to the car. Robert was very kind and helpful.

Excellent is the least I could say! The staff was very professional and polite!! Within minutes of requesting service, they followed up promptly to confirm. Upon arrival, Robbie’s quick wit and kind gestures truly helped ease the frustration. THANK YOU again!!

Robert and Stan are the best! They made sure our entire family made it to the tire shop! They got us off the road in a prompt professional safe manner;

Robert towed my truck and trailer no problem hilarious guy helped us every step of the way great conversation and great people from Robert all the way to the dispatch will be using again if I ever need a tow in the area

Robert did a professional job. Beyond the call of duty.

The BEST towing company in Arkansas! I was stranded in one of the worst areas of LR & they made sure to get there ASAP. They have not only been there for me & have exceptional service, but for my hubby & friends. They treated us all like family, made sure we were safe & that our vehicles were towed safely & without damage. Highly recommend these guys for anyone & everyone!!!

Awesome, awesome job! We were in the process of moving and not being use to driving the big U-Haul’s truck we backed into the ditch but 1st Recovery Towing came right out and got us out of the ditch. He was even nice enough to get the U-Haul in the right direction so we wouldn’t have that mistake again. Thank you so much for your help in such a timely and efficient manner!

These guys are fast. We have to tow vehicles often on our property for Emergency Vehicles to be able to get down the roads. They are fast, prompt and very nice guys. The owners are amazing to work with. I love my guys

Roy was very professional and knowledgeable. He took good care of my vehicle. I was able to ride up in the tow truck with my vehicle to the shop

Roy was super professional, over all great guy.l! He towed my car with care. Had a great experience, will use this company again for my towing needs.

I was very satisfied with the service I received from Roy, he was very thorough in making sure my vehicle arrived to its destination without any harm or damage and made sure it was delivered to the correct person whom was expecting it.

The driver Roy showed up to a very difficult situation after being called in to work on his day off. My work trailer has expensive equipment attached to the outside and the wreck had slid my trailer sideways wedging it in between the bridge and a big metal sign. The situation needed a little time and patience to get the trailer out without causing damage to my equipment. He was under pressure with the officer rushing him telling him he needed to hurry up but Roy kept a good attitude and we worked together to get my trailer out unharmed. He made a very stressful situation a lot more easy on me and saved me at least a thousand dollars in damage by taking his time. People like him make the world a more pleasant place. Great Job and Thank You.

Amazing service. I accidentally slid into a ditch because it was pouring down rain and it was dark. I had called one Towing company and they told me it was going to be 3.5 hours. I ended up canceling with them and the police officer that was assisting me called 1st Recovery and they showed up 15 minutes later. They were so nice and respectful. It ended being about $40 cheaper than what East End Towing was going to charge. I will definitely recommend them.

I used this towing company last week and received excellent service. They arrived as quickly as they could and got our car towed. Good service and very nice people. I would definitely recommend their service.

I had a fifth wheel that had a tire break apart on the I30 near their building.. James came to help by backing the trailer and then driving it to a safe area off the highway. He had also called on Robert to come and help us as well. I jacked the trailer using the onboard jacks and they changed to wheel for the spare. We were on the the road again and were still waiting for help from Good Sam assistance for three hours. Great guys very helpful and would not hesitate to contact them if i needed help in the area again. Thank you once again.

1st Recovery was quick to get to us when our vehicle broke down in the middle of the road. Thankfully, James was able to get us back up and going without needing a tow with a hard reset via the battery. Huge thanks to James! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Last week I was stuck on I30 late at night after my tire blew apart (tires are all new). My auto insurance has road side service but the insurance company hung up on my twice and the call center couldn't figure out anything. I started calling tow truck companies for help and to come get me off I30 since my Dodge Challenger does not have a spare. (Yes I know I need one but the manufacturer doesn't put spare in Challengers). First Recovery was the ONLY towing company willing to help me. I called 2 other companies and a few in Hot Springs and all I heard was "sorry but you are to far away or sorry we can't take your car to your home". First Recovery, however, was worried about getting me and my car off a dark dangerous side of the highway. Tow truck driver even called me just before he got to me on side of highway so I would know it was him and to not be scared as he pulled up. There price was wonderful as well. The driver was super sweet, hard worker and took my car to my house and unloaded it so carefully. THANK YOU FOR BEING A WONDERFUL COMPANY THAT CARES ABOUT PEOPLE WHEN THEY NEED HELP. HIGHLY RECOMMENDED!!