If I could give zero starts, I would. Stay away from this place! My dad recently had work done on his truck here and was overcharged by hundreds of dollars. The work was completed in far less time than what they billed for, yet they charged triple the labor time.
They also only accept cash, which makes it impossible to dispute the charges or hold them accountable. The “receipt” was sent through text message with no itemized breakdown of parts, supplies, or actual work completed. No transparency whatsoever, just vague charges. Very disappointing and would not recommend to others.
BUBBA at Quality Truck and Trailer Repair did an outstanding job on my truck. I had a broken hose, and he responded very quickly and got to me fast. He was professional, knowledgeable, and clearly knew exactly what he was doing. He fixed the problem efficiently and made sure everything was done right.
On top of that, he was a great gentleman and very easy to talk to. We had a great conversation while he was working, which made the whole experience even better. I truly appreciate his professionalism and excellent service. If you need reliable and honest truck repairs, I highly recommend BUBBA and Quality Truck and Trailer Repair. Five stars all the way!
Traveling from out of town already had a blown spare. Called guys out told me it would be a 1 waited 2 and a half got there could barely get the truck off the ground, took off for an hour came back barely get the tire back on paid 600 for my tire to blow 5 miles down the road. Terrible guy don’t call em
I was scammed out of nearly $4,000 at this location. I had my truck towed here for transmission issues; we agreed on a $2,500 quote for a new clutch and actuator, plus labor. The owner, Ben, claimed to be highly experienced and promised the job would be finished by 1:00 PM the following day. When I followed up the next day, he claimed the truck wasn’t fixed despite "installing the new parts" and said he was pulling the transmission back out. I immediately told him to stop all work. When I inspected the truck myself, it was obvious that the transmission bolts hadn't been touched and there was no sign of any labor being performed. When I asked for receipts or the source of the "new parts," he made excuses and eventually told me to leave the shop. The police were called, but they informed me it was a civil matter and that I had to pay the bill to get my truck back. They only accept Cash or Cash App, specifically to prevent customers from disputing the fraudulent charges. To make matters worse, when I finally towed my truck out, my batteries were scattered and the key was missing. After moving the truck to a reputable shop, the mechanics confirmed that no work had been done. Upon opening the transmission, they found a broken clutch spring and zero new parts. This ordeal cost me nearly $10,000 in total damages, including the lost revenue from being unable to deliver my load on time. They also damaged my backlight in the process. I hope this review prevents someone else from being robbed the way I was. Avoid this place at all costs. See you in court!!!!!!
I contacted Ben to remove my worn clutch brake. His employees work diligently for 6 hours to remove the one piece clutch brake without removing the transmission.it was removed but Unfortunately I picked up the wrong size two piece clutch brake. Ben cut me a break on the labor cost and also offered to but the new one on if I couldn't install it myself back in Memphis. I would highly recommend
Fast service. Called in for roadside repair and Ben got our tire fixed and us back on the road in no time. Thank you for your help and no charge. Highly recommend their services.
Website
