What clients say about O'Reilly Auto Parts in Walnut Ridge (AR)
Great people , great service, good parts.
The only negative experience I have had was placing an online order for delivery to my store from another store. The order was not filled from the store that got the order. Ordered Saturday got an associate to reorder
and recieve the part the same day the following Tuesday.
I’m from out of state and my truck started running really rough pulled in to this o’Reilly’s they ran a code told me I had a misfire sold me parts allowed me to fix it in the parking lot they even were able to delete my code if I lived in this area this would be my go to auto parts store. Thank you guys.
Came in, waited because employee was on phone, he got off phone and started helping somebody that came in 5ins after I did. We were the only ones in store, it wasn't a mistake. I won't waste my time here again.
These guys will assist you with anything. Excellent customer service. Sometimes I worry a bit if i have a serious car question and I see young people behind the counter, but if they don't know they will tell you and help get someone who can answer.
If you know what you need its good and things in front of the counter are good but the workers need more training they don't know anything about vehicles.
Needed a part in 1 day so my husband could be back on the road to get to his job on time . Well they didn't have it in stock but called around to the other stores and got it delivered to us on time. Good friendly service and reliable help.
Guys here are great Gauge and Billy were top notch helped me with anything i needed had a carrier bearing go out was able to fix it in the parking lot. Had what i assume was the manager come out and ask if i needed anything and got it knocked out and back on the road
Billy and Gage were very helpful, looking up information and suggesting things that might help fix an ongoing issue. When we found an alternative they made sure we had the right parts and explained how to do it
My windshield wiper broke off in Bono so I calle d this location to make sure they were open the man says yes and I explained my situation told him I would be up there. Waits until I risk my life driving on the highway to get there to tell me that they won’t install in the rain. I’ll YouTube a video and do it myself just because the employees are so inconsiderate
O’Reilly’s in Walnut Ridge is a joke: Don’t waste your time going there. They’re rude and usually don’t know what they’re talking about. Spend the extra dollar and go to Napa or drive to Jonesboro to get your parts.
Most of the guys in the store are very helpful, knowledgeable and friendly. if they don't have what ur looking for on hand then they can order it for u, and if not then they are willing to tell u were u might be able to get what ur looking for
Always helpful and friendly. And the females do actually know what they are talking about. When it’s out of their expertise they put themselves out there to get what’s needed.
Good people, competitive price. A little farther than I wanted to go. But they had the part I needed when I needed it! My wife drove to work, Monday. Thanks guys.😀
Charged me over $80.00 for a case of transmission fluid and it was the O'Reilly brand not a expensive name brand. Same quality fluid at Battery Parts Warehouse less than $40.00. I bought a lot of parts on that visit and didn't realize what they charged me until I looked at the sales receipt a few days later. If you go there pay close attention because they will RIP YOU OFF.
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