Parks Automotive in
Lake Hamilton (AR)

On a trip and started having Air-conditioning problems. It was at closing time pulled in and told him about the problem.He pulled in the truck and checked AC unit found the problem. Fifteen minutes and I was ready to go. I feel that the repair price was very reasonable especially since it was actually after hours. Did a great job!!!

The most honest, no-pressure experience I’ve ever had getting any sort of automotive repair. Amazing service, very fair pricing. This will be where I will be getting all of my car repairs and every recommendation I give from now on. Good, good man.

I was in Lake Hamilton for a family reunion and my Hyundai Santa Fe limped into town, with the engine, battery, and oil pressure lights all glowing. I was able to secure a tow truck to bring my vehicle to Parks Automotive on a Sunday evening, not sure as to whether or not they would be able to look at my vehicle in the time frame I needed. I called first thing on Monday morning (8:30AM) and the Parks Auto team was attentive and asked helpful and clarifying questions. They said they would try to look at the vehicle that same day. To my surprise, they called me back by 11:00AM! After running multiple diagnostic tests and assessing the engine, they identified that I had a loose negative battery terminal cable and post clamp. They replaced my negative battery cable harness and connector entirely - and I was able to pick up my car on Monday afternoon. Incredible customer service and provided honest work with minimal expense. The fee was $115, and that was well worth my peace of mind in order to drive my family home the next day without my vehicle breaking down.

The absolute best experience I’ve ever had getting my vehicle repaired. Never been treated with the level of honesty and transparency from start to finish. Involving me in every step so I never felt in the dark as to what was being done, why it needed to be done, and how much it would cost. Seeing the diagnostic machine and all the codes that were identifying issues in my engine and then being walked through what they mean…..talk about transparency! Never felt so comfortable getting a repair done.

First time customer and very impressed, I was quoted a good price and even got my vehicle back within the timeline he said it would be done. But having a good reliable work truck is priceless, thank you for that.

Alan was very easy to work with. He told me exactly what the necessary services would cost before starting and had the job done very quickly. I will definitely be using Parks Automotive for all my future needs.

We had to have our Tahoe towed there while on vacation.. Alan and his guys had it fixed before it even got off the tow truck. They were sooo nice and didn’t charge us a dime! Had us back on the road within 5 mins of being towed in. Super helpful guys!

Brought my new to me 2016 Honda Odyssey in for a checkup. Thought it needed a tuneup & oil change. Turns out, it didn't need a tuneup, & the oil had recently been changed. Whoever changed it just didnt reset it to show it had been changed. Moral of the story...he could've been dishonest...he wasn't. He's a really nice, respectful guy.I have an honest mechanic now!!!!!

What can I say man's motivated, boss man had me diagnosed fixed and ready within 24 hours. He gave me a clear time frame had it done earlier than expected. Fair prices highly knowledgeable has been established in Hot Springs for many years. Would recommend to friends and family or any out-of-towner. Side note: had to return vehicle after the review however they did stand behind their work and had me up and running again in about 5 days. Didn't charge me any extra to get me going again. Thanks yall!

Alan helped us out with a flat tire when we were stranded in a food truck lot. He was bringing dinner home to his wife probably exhausted from the day’s work. He certainly didnt have to stop and help us but he did. The next day he had us patched up and ready for our 7 hour trip home. If we lived in the area, Parks would be our go to shop. They are the best. But Owner Alan is better.

Parks did a fantastic job rebuilding the frontend on my 04 F-150. Had a quote that was significantly higher than Parks so was super thankful to find them. They do A+ work in a timely manner! Highly recommend!!

Was referred to the shop by word of mouth and far exceeded our expectations. Honest and trustworthy mechanic. We thought it was a worse diagnosis but he confirmed it was not. Definitely recommend and will use again!

Alan took excellent care of my daughters car and didn’t charge an arm and a leg! Great, honest and super nice guy! Would recommend to anyone! Go see him!

Blaze was super helpful and fast at mounting and balancing tires for me after an emergency flat! Alan is very nice and worked me in so we could get back on the road safely. Definitely recommend them to anyone!

I was blessed by the humble service of a true Christian. The owner restored the electrical system in my car so that my windows and doors were operating. I was going to pay him but he said NO charge! have a bless day he was my angle today.

My family was vacationing at Lake Hamilton for the week. Upon arriving late Sunday night, my husband's truck was experiencing trouble about 70 miles from the Lakehouse we were staying at. I looked online for a reputable automotive shop. I immediately saw Parks' Automotive with a solid 5 star rating. Reading the reviews made us feel comfortable using this business. The owner was extremely nice and had the truck repaired by Thursday. We appreciate so much the timely service we received, especially since it was a major repair. It's good to know that there are trustworthy people to give your business to when you're a long way from home. May God bless you and may your business continue to be successful.

I have been taking vehicles to Alan for several years. He always figures out the problem and fixes it in a timely manner. If you're looking for a great mechanic, look no further!! He's great at what he does and the customer service is top notch! I'll never take a vehicle to anyone else! Thank you again, Alan!!

We were in Hot Springs for vacation when our car started missing the day after we arrived. I showed up at 8 am Monday morning hoping he could help me out. Allan figured out I needed a new coil and had me fixed and ready to go by 12:30. I was very pleased.

Alan is the man! If you go to him you won’t have to worry about your decision. Affordable and timely. We’re passing through town and I told him I needed my brake pads and rotors replaced on Wednesday. I had to drop my truck off after hours. I got a call around 11AM Thursday that my truck was ready to be picked up. Professional and quick with pricing estimate. We stayed in town close by and I ended up just walking over to go pick it up and he even said he would’ve came and picked me up. That’s the kind of guy you’ll be getting coming here.

Again, we used Parks Automotive and Mr. Alan Parks and his business fixed my new vehicle. New brakes, struts, pads n rotors. They did an awesome job, great prices, and you can always trust their work. This is the second vehicle they have done an amazing job fixing for me, and both have been running great and safe for my family to be in. I would definitely give him 5 stars for sure and would and have recommended to family, friends, and anyone needing work done by trusted people. Service was exceptional Thanks again🙏🙏🙏🙏

There’s a reason this guy has a good rating! My 2016 chevy Cruze has had an ongoing thermostat issue that we thought was fixed previously but wasn’t.. we watched as he diagnosed the issues and he showed us what what wrong. He was honest about price and time. It was barely over 24 hours before he had my car finished! I highly recommend this place.

A little lengthy but I've used this mechanic Alan Parks for years. Alan is the only mechanic Ill allow to touch my 05 Chevy Silverado. He has replaced darn near everything including rebuilding the motor. WHY PARKS AUTOMOTIVE? He is Honest, he is not out to rip you off and over price stuff for his advantage. If you're not happy, neither is he, he will make it right, but its 99% done right the first time. He doesn't try to undercut other business, its simply his labor prices. Hes been in the automotive business for years. There isn't a make or model that he can't repair. He even came to my house once to make a house call on my truck, how many mechanics would do that for you. He only buys and eats at local business' not chains. America at its best RIGHT HERE. You won't find a better friend because you will be a friend before you leave his shop I promise. He is one in a million on being a very down to earth, a true RED, WHITE and BLUE human being. Bring your vehicle in and let him check out your problem(s). He doesn't drag out time either to make extra labor money. You too will become a regular customer, I guarantee it. He cares about his clients, and he cares about your vehicle like it was his own.

Alan is one heck of person, we came in for a oil change and he got to meet his favorite little chihuahua "Pleases". In and out in 30 minutes. He's the best you'll find around. He's a very friendly guy and isn't out to take advantage of you. I'd give him 10 stars if they were there to give. If you're going to another business for your vehicle repairs you need to give this place a shot, you'll be glad you did. He's the only mechanic I'll ever use!

I'm very late in posting this review, but I felt the need to do so because this place is amazing!! I was wheeling at the Hot Springs Off-Road park a few months ago and tore a sidewall on one of my tires. Unfortunately I could not lift my Jeep high enough to change the tire due to a drop off a foot from my tire, so I was able to patch it enough to get me off the trail. A fellow Jeeper recommended this place and gave me a phone number to call. It was a Sunday and being an out of towner, I did not think I would have much luck with them. I was wrong!! Not only did Alan return my call within 30 minutes on a Sunday, he was so friendly and professional and told me to bring my Jeep in first thing the next day! He got my tire changed out in less than 15 minutes, then spent the next two hours attempting to diagnose a noise I also collected on the trail. He would check and adjust or grease things and each time take it out for a test drive to make sure the sound was no longer there. I was so pleased with Alan and his fellow mechanics!! They were all friendly, professional and got my problems solved in no time. I wish I didn't live three days away because this would definitely be my "go to" shop for any mechanical repairs.

This dude is amazing! We were on vacation and my car was having problems stalling going down a hill or sitting in traffic. The car wasn't throwing any codes. We had no clue. Parks worked us in the next morning and not 30 min later we were back on the road car working perfectly. I would recommend him 100%

Amazing, amazing and amazing. This shop was a lifesaver. The starter had gone out on our car while on vacation 255 miles from home. Mr. Parks was able to get us in and out within 30 minutes it seemed from start to finish. He was extremely nice, extremely affordable and an amazing person to get us back on the road to our kids, all the while not taking advantage of a situation like that. I definitely recommend to anyone having trouble in the Hot Springs or surrounding area.

Allan parks did a great job replacing my transmission and brakes. He kept in touch and answered the phone with info when I called. I would recommend him to anyone needing car repair. He also saved me a lot of money and is super friendly.