I went to Superior Chevrolet in Conway Ar on March 31,2025 to have my trunk hinges replaced and told me they couldn't do it due to my torsion bars were broken which was not correct. They replaced them with no problem and charged me a fair price. Thank you to Gary and the guys
Went here to get a door replaced and they did an excellent job! They were able to have it done in one day, didn't charge a ridiculous price for labor and they also detailed my car.
Changed my review because I just noticed that some things are missing from my car and Kochs is the only place my car has been unsupervised. Make sure to fully empty your car before taking it here.
Very disappointed with the customer service I received. My car was a total loss. I went in to get my stuff out of my car and when they found out they wouldn't be doing a repair on it their attitudes changed. My battery was completely dead so they went in to find the keys. After waiting around 10 minutes I had to go back in and find the guy who was sitting at his desk. He was supposed to be finding my keys. A younger guy went and found my keys. Then a guy (I think it was the owner) was coming out of the front of the building and he said "are we fixing it?" I told him they totalled the car. He said 'ain't now way. Then tell them to come and get it." He then walked away. I will never use this company to repair or tow my vehicle again. There were some nice people but the 2 guys ruined my experience. I would not recommend this company to anyone. Very unprofessional.
Very satisfied with the service received at Koch’s! Friendly staff, affordable quotes and done a great job repairing my rear window! Highly recommend them! And my car was shining!
Outstanding and very friendly service from the moment we arrived at Koch's. My car was damaged due to an encounter with a deer so needed evaluation for road worthiness before heading back to Kansas. The very nice lady in the office immediately called on Matt to assist and he did a fantastic job securing the front fender with zip-ties. If Morrilton were my home I would most definitely do business with Koch's. Matt is a super young man offering efficient service with a great smile!
These people towed my car from Perry County to morrlton and I called them less than 30 minutes after they towed it and they are charging me $225 to get it out. The last time my vehicle got towed in Faulkner County it only cost $75 to get it the same day... this is outrageous. Was anyone else charged this much? Cause I feel like I'm being overcharged. I've heard that they are good about working with you but the guy I spoke with was kinda short with me and a lil rude....maybe he was having a bad day?!? Kinda bad for business....
My partner and I are new to RVing, and got our 30,000 lb truck+fifth wheel stuck in mud in the middle of a field due to some poor navigation directions from our Garmin device. We waited 4 hours for AAA to tell us they couldn’t find anyone to come help us that evening, so we took matters into our own hands. We talked to two other local wrecker services who turned us down before we got connected to Koch’s. He made it clear that he wasn’t sure he would be able to help, but he agreed to come out anyway, at 9pm on the Friday after Thanksgiving, to analyze the situation. It was a struggle for him to find us but he kept trying, and when he finally found us around 10pm, he got us out with no issues. We are so grateful for Koch’s gracious and patient assistance!
The service at Koch in Morrilton was top notch. They were able to repair my car quickly, efficiently and at a more than reasonable price. I would highly recommend them to anyone looking for repair services. They were beyond friendly as well.
Friendly staff helped with an estimate when we took our car in with hail damage. The estimate was just about spot on with the insurance adjusters quote for the damages. Helpful staff and great prices when it comes to repair work.
Years of service from this local Family. Everyone at the shop has always been straight up on price. They go out of the way to save u whatever they can. Only place I've called for a tow n service in 25 yrs and will continue to call them for all my needs
over 12 hours waiting on a vehicle to be towed off property and still wasnt towed. We've used these folks several times and it'll be the last. Never had a problem till this call and no one at that location seemed to care. Thats too bad the other company got the money.
They treated us with great care and they are a service provider with State Farm so that was very beneficial in my claim! Thanks again my daughter was terrified
A guy named David works for them and does work out of their shop on the side. David ruined my car. He tried super gluing the fender and bumper together. There was about 7 bracket mounts missing. Davis is making you look bad.
Very knowledgable on construction of older and newer model vehicles. No job too big nor too small. And most importantly they do not try to take advantage of customers. They try women like their mother.
My son’s tire blew out on I-40 and the most wonderful gentleman, Gary, from Koch showed up quickly and took great care of my son. The spare tire was NOT easy to get to, but Gary persisted and got my son back on his way to move to college. He even allowed me to come pick up the blown tire the next day since my son’s truck was loaded down with all his belongings. Great guy and fabulous service. Thank you so much, Gary, for taking care of my boy!!
want to personally thank the gentlemen that was willing to help us at a moments notice with his personal vehicle as well as a wrecker service. We ended up getting it going but I wanted to make sure to notice how much we appreciate your willingness to help.
Greg was amazing! He was a huge blessing in helping me get my car back. He worked with me and was very understanding! I have never had such a positive experience with getting my car towed. I had lost my keys and my windows were down when my car was towed. He covered my windows while my car was impounded so it wouldn't rain in my car. God bless him!
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