Buy Wright Auto Sales in
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Address:2838 S 8th St, Rogers, AR, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Car dealer
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Website:
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Zip Code:72758
Working Time and Location
What clients say about Buy Wright Auto Sales in Rogers (AR)
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Had to come back and edit my review❤️: I'm deeply grateful for the incredible support I received when I purchased my truck back in 2023, a pivotal moment in my journey towards rebuilding my life in Idaho. Every day since then, I've felt empowered by the knowledge that I have a reliable vehicle that meets my needs and has been a constant companion through countless adventures, milestones, and challenges. I'm thankful for the care and dedication that went into finding me the perfect truck, and I appreciate the positive impact it's had on my growing mountain family. Your help has been a game-changer, and I'm so appreciative of the kindness and expertise you brought to the table. Your support has been a blessing, and I wish you and your family all the best.
Mar 05, 2026 -
Everything is great tell there's a problem with the vehicle, great service tell you drive away, I came from a little over 2 hours away to purchase a truck and brought my dad to drive the vehicle we drove there back, we'll we ended buying a second truck also, so everything was great the day i purchased both trucks, so truck #1 2017 silverado that I went there for had a complete transmission failure after just 30 days, I was told the warranty they sold me was there (best) no deductible / out of pocket and that is completely not true, i even ask Joan so if the motor or transmission was to blow up i wouldn't be out of pocket and he responded with that smile correct, so basically 30 days after purchasing truck and it was at the shop im told by warranty company I will be out of pocket several thousand to fix or they can provide remanufactured transmission and pay the shop for labor, also the rear main seal and oil pan gasket had to be replaced on top of other things that are in need of repair but warranty company wouldn't cover, so I had a hard time getting responses from owner and joan through there cell phones and same contact # we spoken on from day one, finally one evening Joan calls me and we kinda go over everything and the fact it was right before Christmas and I just bought both trucks and needed to tag and title both trucks, we'll Joan says lets get your transmission fix and get you back on the road and will go from there on the other things that are wrong, he told me to find out the total price for transmission after warranty and he would get with owners and owners were aware of problems before this conversation, we'll fast forward some time and now there ghosting me and not willing to stand behind Joan words and who they claim to be, so I wasn't left with much choice being right before Christmas, just purchasing both trucks and having to tag them, once I realized they were not the people they claimed to be I went with the only option to get the truck back on the road and let the warranty company send transmission, so a couple weeks later the transmission is there and the truck is ready, I pick up truck and later noticed on invoice from dealership that this transmission was used with and i look under truck to a transmission with a shifty paint job and not remanufactured as stated, nothing i could do so at that point I went on with life tell 5 days later this transmission goes out, so I called Buy wright directly and spoke with one of the ladies and told her the complete situation and asked if I could get a complete copy of my warranty terms because this wasn't the warranty i bought, atleast that's not how Joan broke the warranty down to me, I couldn't find a single shop to repair truck for the amount the warranty company said they could pay out to fix and im saying $2000 and up difference so she tells me she will have Joan call me ASAP so that I could get any documents and to correct issues, we'll no phone call, I bought this truck oct 20th 2025 drove for 30 days, got truck back about 6 weeks later drove for several days tell 2nd transmission failure and now ??? I never wanted to leave this review and this is why i don't leave reviews right after buying something, im not going to sit here and tell you not to buy from them, but if something fails all that talk of they got your back and pretend you will be treated like family is just talk, how about this all I ever wanted after driving hours to give them my business was for them to just stand behind there word.
Feb 26, 2026 -
Amazing people and great customer service! Made the process very easy. We will definitely be back!
Feb 25, 2026 -
Probably one of the best places I've ever purchased a vehicle from. The salesman Joan went above and beyond to help me and got me the best deal I've ever had a vehicle. I highly recommend Joan and the whole dealership.
Feb 17, 2026 -
I had a great experience at Buy Wright Auto Sales. The entire team was professional, knowledgeable, and easy to work with from start to finish. They took the time to walk me through all of my purchasing options and explained everything clearly, which made the process simple and stress-free. There was no pressure—just straightforward communication and a genuine effort to help me make the right decision. If you’re looking for a dealership that values professionalism and makes the buying process easy, I highly recommend Buy Wright Auto Sales.
Feb 11, 2026 -
I met with Joan and he is awesome he got me into a beautiful car that I have absolutely falling in love with and I couldn’t thank him enough for this ❤️ I tried with so many other car dealers and they wasn’t able to me into a car but when I called Buy Wright and spoke with Joan he found the perfect car not only for me but for my kids.
Feb 08, 2026 -
Joan was such an amazing help and did what he could to take care of us. He is wonderful!!
Dec 22, 2025 -
The prices for the vehicles here are amazing! They will do the best they can to get you in the vehicle you want. Monthly payments are reasonable. Great staff. Owners are amazing. Need a vehicle. Go here. You won’t be disappointed!
Nov 17, 2025 -
The process itself was so easy and Joan made it so much better. We quickly had an understanding of what we were looking for and what was good for my family. Same day walk in, same day walking out with a new car!
Nov 04, 2025 -
Joan was incredible at helping us and I’m excited to drive my new truck! I would definitely recommend coming to Buy Wright Auto!
Sep 30, 2025 -
I LOVE this place. I generally hate dealing with car dealerships but they were so kind and patient and did not pressure or haggle me. I was drawn to them b/c they are a family local business that have been here 30 yrs. Ariel and Joan were so helpful and the owners are good people. AND i got an amazing car for the price i wanted!
Sep 27, 2025 -
Joan was amazing I had been to other dealerships & the salesman were only in it for the money. Joan took the time to explain & hear needs.. Satisfaction complete.
Sep 20, 2025 -
The best place to buy car. They are very nice people the process is quick fast and easy beautiful vehicles and Joan is a awesome guy to work with. They make buying a car easy.
Sep 19, 2025 -
Great place to buy a vehicle from, customer service was great. Joan is amazing got me in the truck I wanted and there was no hassle
Sep 10, 2025 -
Updated Review: After updating my review, I received a call from Heath with several others on speakerphone. Unfortunately, nothing was resolved. Instead, I was lied to, harassed, and criticized for leaving an honest 1-star review. At one point I was even told, “If we looked you up and saw you left 1-star reviews, we wouldn’t have sold to you. You are what is wrong with the world.” I offered to return the car and undo the deal, but that suggestion was ignored. When asked what I wanted, I explained I simply wanted them to cover the out-of-pocket costs for repairs over $1600 with the warranty, since the car I purchased has both an oil and antifreeze leak (confirmed by Dodge). Instead of addressing that, I was berated and accused of knowingly buying the car with issues. They claimed I test drove the car for 5 hours, took it to a mechanic, and accepted the leak — all of which is completely false. When I requested the supposed “recording” of this, they admitted it didn’t exist. It became clear the real purpose of the call was to pressure me into removing my review. They even claimed I had agreed to delete it once I received a part that was already owed to me under contract — which is untrue. I have been fighting for over three months to receive that part and still do not have it. When I refused to remove my review, they told me it would cost them thousands of dollars. I responded that their business practices are already costing customers thousands. After this call, I received a second call from the salesman, Juan, again pressing me on what I wanted out of all of this. When the conversation became heated, I ended the call. Moments later, I received a text (see below) stating I should never contact them again and that my part would be left outside for pickup — during a thunderstorm. This experience has been unprofessional, hostile, and harassing. Instead of addressing the mechanical issues with the vehicle, the focus was on silencing my honest review. I have recordings of these conversations, as the dealership frequently makes false claims, denies promises, and attempts to gaslight customers. Advice for others: If you choose to do business here, document everything. Get all promises in writing, keep records of your communications, and be prepared for them to deny responsibility. In my experience, they sell vehicles with major issues and then blame the customer when problems arise. I originally left a positive review because the buying process was simple, but after three months of ownership this has been the worst car-buying experience I’ve ever had. When we purchased the car, we pointed out a missing part and were told it would be fixed. A few days later I discovered the AC didn’t work. The dealership kept my car for three days, promised to fix the AC and the missing part, but only addressed the AC. I was even told I would have to drive to Springdale to pick it up myself or wait another day for them to return it. Since then, the car has developed a severe oil leak (photos attached). Instead of taking responsibility, the dealership’s solution was to push everything through the warranty, leaving me to cover part of the cost out-of-pocket. I’ve also spent three months asking for the missing part I was promised, and despite repeated calls and visits, I still don’t have it. The only response I’ve received is excuses. To make matters worse, when I brought up the AC issue in person, I was told, “Well, you test drove it and didn’t notice, so how was I supposed to know?” In my opinion, a dealership should inspect vehicles before selling them, not blame the customer after the fact. Bottom line: I love the car itself, but the dealership has been dishonest and unprofessional. If you buy here, get a warranty because you’ll need it — but don’t expect them to honor their word or fix issues as promised. I would not recommend this dealership.
Sep 09, 2025 -
I have been trying to purchase a car from this company for the past week. The salesman never returns my calls. Originally I offered 4k down payment but today I called to make a cash offer and the receptionist told them I was on the phone and they hung up. Never have i been treated with such disrespect. FORE WARNING to future buyers, look for another car dealer other than this one.
Sep 07, 2025 -
We had a great experience with Buy Wright. We found a vehicle we loved and had everything completed very fast. We will definitely look at their inventory whenever we are in the market for another vehicle.
Sep 07, 2025 -
A few months back I came in to look at a Camaro SS and a Subaru STI. Was asked to fill out a credit app prior to a test drive. I bought a Cobra off Marketplace. As fate would have it my other vehicle is a Grand Cherokee. Went in today to look at one. Offered to leave my Cobra and 2k cash to take it for a drive. Was asked to fill out a credit app prior to driving again. Never would I apply for a loan for a vehicle I haven't drove yet.
Sep 05, 2025 -
Joan was very friendly and helpful when trying to find my first vehicle. I recommend buying from here they do an awesome job.
Aug 26, 2025 -
If you want a dependable vehicle this is not the place for you! They offer no help once the vehicle leaves their property that’s why it’s so easy to get into their vehicles. My husband and I purchased a Dodge Ram 1500 2017. We have had the truck six months & have replaced: Exhaust manifold Fuel pump brakes & roaders Tire rods Fuel injectors and many other things as well & now the computer is bad and we have to have the whole system fixed! I do not recommend these folks at all!!
Aug 22, 2025 -
Great customer service, and overall a great experience. Joan did great helping me get into a car I wanted, and as a first time car buyer with low credit! & they are kid friendly which I love as a mom of a 3 yr old. Highly recommend!
Jul 26, 2025 -
I met with Joan and he is awesome. He helped me with every step of buying not just a car but the perfect car. He was kind and worked really hard for me to get to my daughters play that weekend. I thought I wasn't able to get it by Saturday but he made it possible. Plus I didn't settle for a car I didn't want, it was even better than I imagined I could get. He was informative and the car is reliable. I'm so happy 😊 this is not just a salesman. He's a person who listens and has knowledge about the business. They were all very nice and helpful. The receptionist is awesome too. I'll totally recommend this place to my friends and buy from them in the future. I'd like to mention that I looked at every vehicle and looked online at blue boom values and what buywright is selling for. You totally can't beat the price and they include the carfax. Top notch dealership!
Jul 18, 2025 -
I've been around this family owned and operated business for years and the amount of cars I've seen come thru is amazing. Hundreds of cars trucks and vans and motorcycles. And when they away from the lot they are still preforming business obligations. Great business and family.
Apr 04, 2025 -
I would highly recommend Buy Wright Auto Sales!!! Very nice and helpful people. Joan was very kind and helpful assisting me with my purchase. He was also very kind to my son and gave him paper and pens to draw while we did paperwork (because he was driving me crazy 🤣 🤣). I stopped in to look at van I had seen on their website. Unfortunately it had been purchased, but Joan showed me a few different vehicles I probably wouldn't have even tried to look at without his suggestion. I ended up getting something way better with way more bells and whistles than I could have even thought to asked for. I absolutely love my Yukon Denali!! Thank you so much for all your help Joan!!
Mar 15, 2025 -
Beyond happy with my beautiful Denali , buy wrights auto Right prices , honest salespeople , and a great selection of vehicles, will continue to buy here !! Pablo and Rian were awesome !! Recommend 100/100 !!!!
Jul 11, 2024 -
We couldn't be more pleased with our experience at Buy Wright Auto Sales 2838 South 8th St, Rogers, AR 72758. Everyone we dealt with was super friendly, extremely helpful and went above and beyond to ensure things went smoothly with our truck deal. Added bonus is that they have been family owned since the beginning and are just very down to earth good people! 10/10 would highly recommend stopping in to see them if you're in the market for a reliable vehicle at a great price!
May 29, 2024 -
Our experience with Buy Wright Auto Sales at 2838 South 8th St, Rogers, AR 72758, was pleasant. We did not use the dealer by recommendation; we were car shopping and passing by to see their cars. We had already visited other dealers. Our representative was Kenneth Stidham. Kenneth was respectful and patient, but most importantly, he gave us space to shop without following us around. We are happy with the transaction because the car is in good body and mechanical condition. I drove the car out of the dealer for two hours without incidents then or now. The vehicle is everything advertised: no more, no less. The dealer also offered a mechanic's contact information for future service. Our choices were to purchase at a lower price online or test drive one with a local dealer and see what we were getting. Buy Wright Auto Sales worked with us, making a fair deal by comparing prices online and ensuring everyone was satisfied with the agreement. I received all the original manuals for the car. We were shopping on the weekend and received the vehicle's title promptly. I believe Buy Wright Auto Sales is a good dealer with honest people. I would gladly use Buy Wright Auto Sales again, and I only have positive things to say about them. I hope your experience is as good as mine. Many thanks to Buy Wright Auto Sales.
Mar 08, 2024 -
I've had my SUV, a 2012 Nissan Xterra Pro 4x, purchased from Buy Wright, for around six weeks now and I'm a very happy customer! Not only is the vehicle in excellent condition, Kenneth was an excellent sales rep, very courteous, helpful, and funny too! The financing process was smooth and completed the same day, and Kenneth even picked me up at work when it was time to take my vehicle home. They also did an oil change and made sure all the fluids were topped off before I picked it up, which I very much appreciated. Most impressively, I discovered the windshield fluid sprayers weren't operable right before driving it off the lot, so when I brought it back a few weeks later they took care of the repair and gave me a loaner vehicle so I could go to work while it was getting fixed. This dealership is the best one I've ever dealt with, hands down, and they obviously care a lot about having quality inventory for their valued customers. I LOVE my Xterra, was thoroughly impressed with Buy Wright Auto Sales, and will recommend them over the mega lots any day!
Apr 12, 2023 -
Best experience! Kenneth made the process so easy. We knew what we were looking for for our teen & Buy Wright had it! We live over 3 hours away & did everything over the phone. Kenneth went out of his way to make sure we were taken care of. When we arrived, at closing, Kenneth didn't even care, he wanted to make sure we were happy with the vehicle. The next day, the sweet lady (I wish I could remember her name) from their office called to let us know she was sending the title & see how we liked the vehicle. She was super friendly! Thank you all for giving us an all-around great experience! Brandon Family
Dec 15, 2022 -
All of the staff at Buy Wright Auto were so helpful in getting my daughter in a nice car with an affordable payment! No hassle, no pressure. They simply just showed us the cars and gave us the facts and let us drive and decide and then helped us get the best payment for us. We are so pleased with the deal we got on this Lexus. I know how hard it is to trust used car lots, but I feel confident with the quality of our purchase due to their integrity and honesty throughout the whole transaction. We will trust them with another purchase in the future I'm sure!
Nov 30, 2021
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