This rating is based on customer reviews, inventory size, pricing, and service quality
Roadside Services Towing of NWA in Rogers, AR earns an emphatic 100/100. Reviews praise professional, courteous staff (River, Mitch, Carlos, etc.), lightning-fast ETAs, clear communication, and careful vehicle handling. Services span tows, lockouts, tire changes, jump-starts, and on-site battery tests/replacements; a few mention fair pricing on batteries. Wait times are short and customer service is consistently excellent. No common complaints surfaced. Not a parts yard—no data on inventory, yard organization, or ease of finding parts.
What clients say about Roadside Services Towing of NWA in Rogers (AR)
David came and towed my car to the dealership. He was fast, kind, and professional!!! I would recommend roadside services towing of Northwest Arkansas to anyone
Honestly will not be going through here again I was overall unhappy with the way they left my RV. I paid 400 cash and 260 on card for there services and My RV was left leaning on it sides basically. My wife asked about four times for the gentleman to straighten it out. I will not be going through this company ever again. Not only that but we had to wait for over an hour for him to get there I prescheduled for the gentlemen to be out there at 3pm and he didn’t get out there until 4pm and then had to call another gentleman which added more time and then took about 15 mins to even leave the first location. I can honestly say I would not recommend going here. Thank you save yourself and your money.
Donald and Tony were so nice and helpful. We needed a forklift to unload a food trailer but couldn’t find one and called Donald who offered to help. It wasn’t easy but they got creative and unloaded it without any damages.
Brier did an outstanding job of diagnosing and correcting my problem. He was very friendly and explained everything he was going to do before he started work. He worked quickly and was finished in a very short time.
My son and I had a flat tire in Bentonville tonight. River with AAA Towing responded to our call. He was amazing! River was professional, kind, and reassuring. My son was nervous about the flat tire.
However, when he watched River at work, he was reassured and calmed. Thank you again for the quick and professional response that got us back on the road safely.
Had to get my chevy equinox towed this morning to get it to repair shop.
From the time of Statefarm submitting the request to the time of pickup was no more than 20 minutes give or take a few.
Very professional and friendly, would recommend them to anyone needing assistance
Brier came to the rescue with roadside assistance to change a flat tire. He was prompt, professional, friendly, and had great communication. Very good service!
My mom had to have her car towed, covered by Chevrolet dealership- they sent Roadside Services Towing. Gary (I hope that’s right?) was awesome, arrived at the time he said he would, he was definitely a skilled and experienced professional, and he was nice too! I would definitely choose this company if I ever need to call for a tow truck again.
Edward came out to help me with getting my keys i locked in my car, he had it done in a couple of minutes.He was very good about letting me know where he was and keeping me updated with how long till he got here , he was incredibly friendly , caring and nice , absolutely love him and would use him any other time.
Mitch was very professional: when he was diverted to a police crisis he texts me and notified me that he would be delayed. He made two more contacts with me before he arrived ultimately. Because it was a four-wheel drive he had to elevate all four wheels he did it with care or and accuracy. He was careful with my Honda as well as his truck. It was dark and cold but he worked carefully and finishing good time. He offered mea ride home if needed. I have his card to call again if necessary and I would. Roger P
Brier did a fantastic job! He was quick to call me, get the info on what was wrong, and made sure to pick up the right supplies on his way in case my issue required a replacement. When it did require a replacement, he did the repair on site. He was professional, friendly, and fast! I’m really grateful that he got me and my car “un-stranded” so quickly.
Brier did a fantastic job! He was quick to call me, get the info on what was wrong, and made sure to pick up the right supplies on his way in case my issue required a replacement. When it did require a replacement, he did the repair on site. He was professional, friendly, and fast! I’m really grateful that he got me and my car “un-stranded” so quickly.
Great communication, prompt service. Jason was so courteous, had all the nice equipment to get my flat changed and I was back on my way in no time. I will definitely be using again when the need arises!
Steven was AMAZING
It was freezing outside, my tire randomly popped and he got to me in under 30 minutes and had my tire changed on the freeway in record time. Absolutely pleased with their service. Couldn’t have done better. Thank you for saving my day
I had a flat tire about 9 last night. Rolled into a dark parking lot and called my roadside phone number. They told me around 60 minutes. As soon as we hung up, the provider they contacted rang to let me know they had a driver coming. Right behind that call, the driver contacted me and gave me an ETA of 20 minutes. About 15 minutes later, Tiffany pulled in to rescue me! She immediately put me at ease. She was professional, prepared and arrived with top of the line equipment. I knew if my spare was no good, she could tow me to safety. Fortunately, it was good and she had me back on the road right away. This company turned my scary night into just a little delay. I was very impressed and want to put it out there that I highly recommend them! THANK YOU TIFFANY!!!!
The roadside assistance provided by River was exceptional! He was extremely helpful and literally went the extra mile when he returned to the shop to get the correct battery for my vehicle. He came back and installed it quickly the same day. Thanks again River!
River was awesome!!! He was so polite and kind. He showed up quickly and fixed me up. He’s made what could have been a long exhausting experience a pleasant one. Thank you River!
Locked myself out of my truck… happy Tuesday, right? Thankfully, Carlos came to the rescue! Had my door unlocked within 32 minutes of my call — and it took him maybe two minutes once he got there. Super kind, personable, and efficient. In Gen Z terms, he quite literally slayed. Thanks, Carlos!
Don was an absolute gentleman in all the best ways. He knew I was having a tough day and he did everything to make a difficult situation as easy as possible. He is genuinely a super kind person. His equipment was new and very high tech, and he was exceptionally proficient in every aspect of the process.
Mr. Steven was an amazing this morning!
Last night , My car battery was dead after DJing for a homecoming event. I had to wait until this morning to receive assistance.
State Farm sent Mr. Steven & my man got me taken care of.
Appreciate you brother & hope you receive a raise
Mathew responded to tow my FJ Cruiser to the local mechanic shop. He was very professional, respectful, responsible, and helpful. He took over, as i left in another vehicle for home. The next morning, I visited the mechanic shop and he had my FJ parked neat and orderly. He even filled out the tag for my key and left it in the drop box for the mechanic shop. Very awesome!! This towing company is top notch!!
River was very professional and knowledgeable. He was able to fix the battery issue in my car real quick after doing thorough inspection. Very thankful to have someone like him in our area.
River was AWESOME!! When he called to give me an eta, he told me about a AAA benefit I didn’t know! He was able to test my car battery AND replace it!! At a lower price than I was going to get from Firestone! He was fast, efficient & extremely helpful!!
Daniel gave our family a great experience! He was very professional, introducing himself and explaining what he was going to do. He was so patient with our inquisitive kids! He even allowed them to press the controls that connected the car to the truck. Overall, such a wholesome man! Definitely someone I'd want to work again.
Carlos was amazing! Great communication, arrived quickly and got me back in the road in no time. I would give him 100 stars if I could. He changed my tire in the pouring rain. Thank you again.
Don was amazing! He helped me get my car unstuck quickly and with great care to avoid any damage. He responded right away and was extremely kind and professional throughout the process. Highly recommend his service!
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