I bought a transfer case and I don't use it and I was thinking to have some credit or my refund but they saying no I have to keep it and from the day that I purchased it take me like 4 days to notice that I don't need it. So I don't think that's ok but if somebody needs a transfer case, I got one for a '96 Jeep Grand Cherokee
Decent parts at a good price
Really good customer service especially with the lady no offense but with the crazy hair she is very helpful and polite and tries to go out of her way to help those in need
Great service! Klassy is amazing!!!! I ordered my part and had it delivered to Florida within days. Definitely will order from them again for all my projects.
Rude and mean on the phone I am from Oklahoma were people r nice and understanding this lady wouldn't even listen to me or help me out being an older veteran
10 thumbs down for not being understanding and I was gonna drive two hrs I'll go elsewhere
I have a two hr drive in morn I was looking for just an abs module and the lady said they could not hold it could not garuntee it especially if I only have cash I can drive up there on my own accord w cash but cash don't mean anything they only really accommodate people with cards and it does not matter if I show up in morn or drive a long ways I will be helped last in line if I have cash lol
That's fine I went to McAllister a longer distance only cause of there demeanor and words and nice goes a long way
Signed veteran was gonna be a first time customer just moved down here
They gave us the wrong parts. We called and ordered a back axle but when we made the trip to Rogers from Fayetteville to get the axle; it was completely shot.
I had a great experience with Payless Auto Salvage in purchasing a replacement tire for my Chrysler 200. It is as easy to find the inventory online using their website and I simply called to confirm. I paid in advance over the phone and they were able to pull the tire off and had it ready for me to pick up the next day. I imagine you can also come to check out the part before purchasing if you prefer. Note that the receipt says no refunds although they may exchange a part if there are others in the junk yard.
What a wonderful experience working with Chase and Oscar! I was pleased with their graciousness but quite disappointed that they had parts listed that I wanted to order, only to be called back and told they do not have them. Waste of time!
Got a Tahoe from them its a great vehicle no issues runs super strong an they worked with me an gave a fair price I'll definitely be going back these guys were great
I don't know what all the bad reviews are about. Maybe someone just had an off day. Anyway, these guys are really helpful and courteous. I walked in, one of them finished his phone call, then called another guy on his radio, and he showed me to the car immediately. I'm going back for another part today!
I have been to this place multiple times and received rather good service in spite of the 3 star rating they already have. I guess I made a huge mistake. I walked in at 4 minutes till 5:00. Door was open, everyone at their desk, also gate was open to get in. I told them I needed a part only to be told I would have to come back tomorrow. I said, I can't! I'm going out of town and need the part today!" He replied, "Sorry, all my guys are already gone." I said, "I was told it was already pulled." He said, " I know but I would still have to go back and get it."
Ok, so I'm confused! Are you open until 5 or do you advertise that and actually stop earlier? I guess you don't want my business!! I won't be back and I will tell everyone I know not to buy from you.
Called spoke with Sam he was very rude right off the bat.... He gave me a price on the part I was looking for said it would be next day before they could pull it I asked him if it was possible to get it pulled today so I could get it to my mechanic so my car could get fixed and his words exactly were DO YOU EXPECT US TO DROP WHAT WE ARE DOING FOR A $75 DOLLAR PART...... Must have to much money and doesn’t need mine nor will he ever get it..... What a tool
Had 4 wheels, asked over the phone for the cleanest one, went to pick it up and it had a massive gash. Wasn't about to ask to see the others due to the extremely awkward vibes in the office.
To be fair, it's possible the wheel they gave me was the nicest one... Possible.
Just talked to Sam to get a price quote. I've bought parts here before. Never again! He was totally rude and hung up on me when I said the price was more than I wanted to pay. Not even caring that there other parts I was looking for for the same vehicle and others I'm working on. I called back to ask why he hung up and he was even more rude! HE CAN TAKE HIS PARTS AND SHOVE EM!
Excellent customer service with great pricing on spare parts. They may sometimes be busy with multiple folks calling, but they took down my information and called me back the following day to confirm my order.
Started my business with Payless a year ago. Bought a truck and the motor was hashed so I was recommended to them. Sam sold me a great motor! The motor has held up with no problems! I even got one of my friends to buy a motor and it's had no problems! Sam and his crew are awesome people with great prices and quality parts!
HE is a AWFUL person an business, I've been told to write the BBB about them, to try to bring awareness to this company and there scamming. They are scamming people with bad parts, and not sticking to the exchange policy. They take your money and tell you to get lost when you point out that there part is bad or don't work, they ripped you off , they get very rude and start calling you names. This is very bad place to buy anything from, and I have been informed if I can get more people to write to the BBB they will take action faster.
I've been to this place twice, both times to replace a bent rim and both times it has been an amazing experience. Amazingly cheap for a rim WITH a tire in close to new condition, the friendly staff never fails to help you get what you need (especially the guy with the ponytail upfront!). Always seem to have exactly what I need, when I need it, and way more selection than u pull it. Their system actually keeps track of which parts are on the cars as well. This will be my first choice to go to in the future.
Great employees, extremely helpful to someone who wasnt car knowledgeable like myself. Good prices, very fast to answer questions, even if they were common sense to most people. Highly recommended.
The experience that I had at this salvage yard was very good! The employee I talked to was very nice, polite and helpful. It took me a little while to walking around the yard to find the vehicle I was looking for. But when I found vehicle, I got the part I needed off myself and I paid a very reasonable price. I was in and out in about 45 minutes.
Bought a set of parts. When received the shipment some tabs on plastic pieces were broken - negligent dismounting of parts. Also one part was missing and refused to refund. Said UPS stole it. Really!? Will not come back for any parts. Rude employee got personal when I told him about the problem and hung up on me. Will not answer emails. Buyer BEWARE!
Man talks to customers like trash and should learn some manners but other than that the price was reasonable. We had to come back five times to finally get our radiator so we are never returning here.
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