What clients say about CVT Towing and Recovery in Pea Ridge (AR)
I don't know how you really rate.A person that towed your vehicle in from a wreck. I did say they did mechanic work. So I am going to be trying them.So maybe I'll have more to say after that
My husband was in an accident, they went above and beyond to help me.They took the extra time to make sure all the items were put back in the truck before they towed it to their lot. I contacted them way after hours about getting the vehicle towed back home. The women was very sweet and told me to give them a time frame and they would be there waiting. Due to everything I had to do they waited even longer for me.
Do NOT use these people! I had the unfortunate experience of having to deal with them after an accident that sent me to the hospital. My family immediately tried to get my car out of impound and they said it would be over $400. Turned it into my insurance so they could get my car and this company stopped answering their phone for my insurance company to pickup my car so they could milk my insurance. They are CROOKS! Stear clear and keep on them if you have to deal with them.
Once in a while you need a tow service, CVT wax on time, proficient and got the job done on a state highway with no interruption, do yourself a favor and hire a professional. Thank You CVT! .
We had to call them at 3am after we hit a deer. They were there very quickly and got us home. Best part was the price was very fair. Service was so good that we called them again the next day to tow our car to the body shop.
Accident with the totalled vehicle on Thanksgiving day. Next day, after getting out of the hospital, went there personally, provided proof of ownership, as CVT required, and also filled out the paperwork to release vehicle to my insurance company. 4 days later, and several phone calls, finally CVT released the vehicle, so the towing company provided by my insurance was granted access to move the vehicle for assessment. Unclear why such a delay in releasing the vehicle since the insurance tow was coming to pick up the car a few hours later. (My insurance company was on the phone- on speaker- advising CVT this when I was filling out the documentation to release it) Too much unnecessary hassle here. Bad situation not made any better by mediocre service.
How this place is still in business is amazing to me. Do not use these people and if you are in an accident and you see them about to hook up to your vehicle, tell them no! They towed our vehicle less than a mile and had it for less than 24 hours and it cost us $315 to drive it home. Avoid this tow company!
I would give less than one star if I could. These people were horrible! Their dog bit my daughter when she walked in the front door, broke the skin and then they tried to avoid taking responsibility...wouldn’t even talk to us. They openly smoke in their front office and got an attitude with me after I tried to talk to them about the incident. Please avoid falling prey to these people!
Be weary. Ask questions. Paul used one truck to pull my car out then called another truck to tow. Both trucks are capable of the same. Hence 125 per truck which he did not specify on. Caused my car a flat upon loading, did not take responsibility. Just took advantage of me in a bind. Total was 270 w tax. Will be reporting to better business bureau.
