Tri-City Towing in
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Address:6395 Lear Ln, Prescott, AZ, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:86301
Working Time and Location
What clients say about Tri-City Towing in Prescott (AZ)
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Excellent service, fast, friendly, clean and professional. Josh B was my driver and he took the utmost care of my car and my family when we needed help and I couldn’t be more thankful!
Oct 20, 2025 -
Our large SUV broke down in busy downtown Prescott AZ. We called our excellent Auto Insurance people/Geico who immediately connected us with Tri-City. They let us email, text &/or call, our preference. He arrived fast! He was super friendly, efficient & smart! He went above & beyond! He was hooked up & outta there quick! We didn't ride along, he dropped our SUV at the dealer. Thank you so much for your outstanding customer service!! Stay safe!
Oct 17, 2025 -
Was within the time they told me they'd get there and not too expensive. Was able to put my car in a kinda awkward spot where I needed it parked thank yall
Oct 16, 2025 -
Thank you Tri-City Towing and AAA!!! We were stranded on the side of SR69 yesterday, when Justin came to the rescue!! Not only was Justin amazing, kind and incredibly helpful, Amanda in the office was too!! I wish I had gotten the name of the other tow truck driver that also stopped to help Justin! I also want to encourage people to tip their tow truck drivers if you feel you’ve had exceptional service! They put their lives on the line every day they go out and help stranded motorists, especially alongside busy highways! Thank you Justin, Amanda and Tri-City Towing for exceptional service!!!!
Oct 09, 2025 -
Used Tri-City Towing on Oct.1st as our car had a flat, so AAA sent Joe From Tri-City and Amanda helpful and kind, at the office, had Joe come in great timing and he put air in and checked the tire, so I could make it to the store & get new tires..Both so helpful, I recommend Tri-City..
Oct 02, 2025 -
I wish I had of gotten my driver's name but he was amazing. Having a horrible day getting stuck on the side of the highway but to a possible tire issue he was so kind and humble. He took a look at my car and was able to give me an idea of what the issue was with it which made me feel 100% better. The dispatch was also kept me in the loop w/ ETAs and what not. It's the energy they gave that made a horrible day a tad bit brighter. Thank you.
Sep 02, 2025 -
My fiancé popped 2 tires in the middle of the night on a saturday coming down from Jerome to our home in PV. Tri-City is the MVP and our driver is the best! (I am so sorry I didn't get his name!) Super great and personable, even dropped off the water bottle that we forgot in the tow truck! Thank you to these amazing people!
Aug 25, 2025 -
Have always had great service but yesterday my USAA roadside issued them a service request to assist me lifting my horse trailer to rebook to my truck. Tri City said they couldn't because they don't have a jack. I guess they should get one since they change tires too.
Aug 24, 2025 -
Tri City Towing saved our lives last night! Our 2 sons who have learning disabilities were stranded near Dewey and needed a tow. I called Tri City and Kelly answered - she is an angel who worked until they could find the boys location and sent a wonderful driver to pick them up and bring them home safe and sound. This was 10 pm at night!!! I have never encountered such helpful service in my life with such love and understanding ! Thank you Tri City towing!!
Aug 20, 2025 -
We needed our truck towed back to our mechanic in Mesa after it broke down just north of Sunset Point. We are Triple A members so we requested service through them. They referred us to Tri City Towing. I called at 9AM to see how long it would be before the tow truck arrived. The dispatcher said 60-75 minutes. The driver never showed up. After 90 minutes I called back and was told the driver was 20 minutes away. Then the driver called and said he had to make another stop before he could pick up our truck. It is summer in Phoenix. We were lucky it was a little cooler and we had plenty to drink. If not we would have been in trouble from dehydration and probably needed to call 911. In addition there was almost no cell service where we were parked. We had to walk about 5 minutes to get service. We continued to wait. We waited so long the vultures started circling. It took 3 plus hours for the tow truck to show up. Then he told us we would have to go back to Phoenix through Buckeye because he had to drop off another car. At this point it was not like we could say no. The air conditioning in the tow truck was barely working. The driver said the company employed 32 people and 2 mechanics. Clearly they need to hire one that knows how to work on air conditioners. We were getting very dehydrated from waiting so long to be picked up and the AC not working. We are not young people so this was beginning to be a dangerous situation. The conversation with the driver was laden with the F word which we did not want to hear. When we were driving on the city streets he was following way too close to the cars in front of him. The last straw was the driver almost ran a red light right before our destination because he was too busy talking and not paying attention to driving. It took us over 8 hours from the time we called for the tow to arrive at our destination in Mesa. Unfortunately this tow company has the contract with AAA from Black Canyon City north past Flagstaff and over to Prescott. If you are an AAA member and they try to assign you to Tri City Towing do not use them. Tri City will lie to you about how long it will take for them to arrive. They will not tell you how many hours it will be before you are dropped off at your location. They will add other cars to the trip because they are more concerned about making money than customer satisfaction or comfort.
Aug 07, 2025 -
Has towed multiple cars for me in the past! Super fast at replying and quick with the tow set up!
Jul 29, 2025 -
5 Stars! Mamma mia, what a lifesaver! I was stranded on the side of the road with no clue what to do, and these gentlemen showed up faster than my Nonna serves pasta on a Sunday. They were kind, quick, and didn’t try to overcharge me like some places do. One of them even asked if I was okay and waited until I got safely on my way. That’s real service, capisce? If you ever break down, don’t panic — just call these guys. Bellissimo service!
Jul 15, 2025 -
Justin was amazing! He helped us tow our car quickly and made a stressful situation so much easier. He arrived fast, was super friendly, and handled everything professionally. We really appreciated how smooth and efficient he made the whole process. Highly recommend him!
Jul 08, 2025 -
Breaking down is very stressful especially when in a motorhome on Interstate 17. Tyler, from Tri-City Towing, was so very helpful, concerned about my safety and getting my motorhome secured properly and towed to a repair facility. Thank you Tyler and Tri-City Towing!!!
May 02, 2025 -
Car broke down. Left car less than 30 min. Ended up with these guys. 519. Bucks later they polightly placed car in center lane to avoid liability on them. The clunker wasn't worth it but that is all they have. 1000 miles along with begging and borrowing the car is now in transition lay over in Cordes. I live in Avondale. Thanks alot. Tried City.... scammers
Apr 26, 2025 -
Arrived quickly. Got us loaded no problem and took us to the dealership quickly. Was polite, interesting to talk to and had a great dog. Would recommend to everybody.
Apr 10, 2025 -
This was our first experience using roadside assistance, and it couldn’t have gone better. We found ourselves stranded with a flat tire and no tools to change it, but Tri City Towing came to the rescue. Their technician, Dusty, was outstanding—professional, efficient, and incredibly helpful. His service exceeded our expectations! Thank you so much for turning a stressful situation into a positive one!
Mar 17, 2025 -
Dusty made the best of our crappy evening with his humor and sense of care. He was super efficient and quick with getting everything good to go and getting us safely to our destination back in the valley. He is truly a life saver and we appreciated all he did! We need more people like him in this world! Thank you Dusty!
Feb 17, 2025 -
Dusty the rescuer was Amazing! Right when he got out of the trunk came forward, introduced himself with the most friendly professional attitude. The car was in a tight spot and he said not a problem at all and he made it look easy getting the car. You can tell he has skills. Dusty was such a nice kind hearted person. You can tell that just from his attitude and he deserves a raise or promotion, but he has a huge asset to the company and he has the best customer service I’ve seen in years! Tri-City telling has been always amazing whenever we have had to use them. They’re always an efficient, professional, and friendly and so helpful.
Jan 29, 2025 -
I’m most grateful for Tim. His prompt and friendly service went far and above what I’d come to expect. He handled my stress and dismay like a true professional. If more businesses hired people like Tim, the world would be a much better place, indeed! He unlocked a smile from me that before, I would have thought impossible. Thanks Tim and Tri City Towing
Jan 23, 2025 -
I recently had my car towed down from Camp Verde to Phoenix. The tow truck driver, Drew, made sure to get my car down the hill efficiently, even though we had to pick up another car on the way. He was great to talk to and made the ride enjoyable. Overall a great experience!
Jan 10, 2025 -
Haley was very helpful and kind to me when I needed help. My situation was on a very tight time frame and she helped ease my mind with everything that was happening with our toe from Prescott to Glendale. She was empathetic, and made me feel heard and she seemed to truly care. Thank you Haley for such good customer service and your kindness to me. It made a difference in my day.
Oct 16, 2024 -
TriCity responded to my AAA request for tow today. I must say they were amazingly responsive and got us back in action way more faster than I have ever experienced. Communication was a priority with them as well. The driver was prompt and friendly. The truck was new and capable. They delivered to our shop with no issues. WAY TO GO TRI CITY!!
Sep 19, 2024 -
Great experience with the driver super cool dude, and worked fast and got us home safe with some good stories to pass time!
Aug 25, 2024 -
Garrett was excellent!!! Customer service above and beyond. We had a possible blown water pump on our car and just made it to a gas station in Camp Verde. Tri City dispatched Garrett with an ETA of about 1 hour. Garrett called us twice to let us know when he would be there. Once he arrived he was quick, efficient and loaded up and we were on our way. Garrett made an unfortunate day a whole lot better. We are very grateful for his humor and professionalism.
Aug 21, 2024 -
Broke down on Williamson Valley Rd only 10 minutes from home on a rainy day. Garrett and Tri-City Towing to the rescue. They arrived earlier than anticipated and loaded my car with TLC. Thank you for dropping the car at Morrison Motors…hopefully it’s only a minor repair.
Jul 22, 2024 -
The service was fast. The driver was a very polite young man. He knew what he was doing from start to finish. I was very comfortable and at ease working with Tri-City Towing. I hope I never need a tow truck again but if I do I will be calling Tri-City Towing.
Jun 18, 2024 -
I was so pleased with the tow service I received yesterday. Driver was so kind and got there fast. He was such a huge help and resolved my problem quickly.
May 24, 2024 -
Chris was extremely careful with my car. He checked the load twice. He also handled morning rush-hour traffic well and navigated his way around to avoid the speed bumps. He was really nice to talk to even though he had to concentrate a lot.
Feb 23, 2024 -
The driver was very careful and attentive when loading up my Harley with a custom paint job. Very friendly and empathetic towards my break down. God forbid I need another tow, but if I do, its nice to feel assured tri city will be there to help. Thank you.
Nov 01, 2023
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