Needed new 6volt cart batteries but Napa wa $225 per battery so I went to Costco and got them for less than half the NAPA price with a 1 year warranty where NAPA has only a 90 day warranty. Not sure what they are thinking but screwing us on batteries makes me not trust them on other items I can get elsewhere.
Our battery that was less than a year old went out. Fortunately it was under warranty but they no longer offer to take it out or put the new one in. I'm 64 and walking with a cane and all they could offer was a tool set for me to do it myself in 108° temperatures. Was not impressed with the staff there.
When I am in Florence and need parts, I goto Napa. I try and use Gus whenever I am there. He truly goes above and beyond to help. The lady, who I believe does the business accounts, has been rude every time I’ve had to deal with her.
The shop always looks closed, because they have the security bars covering the front door. The one time I went in lately, I was looking for windshield washer fluid. They had gallon jugs of blue washer fluid. The label said it was good "down to 32 degrees". It was essentially blue water! I expect this kind of scam from a big box store like Walmart, but not from an auto parts specialty shop. What a joke!
The morning staff was above and beyond awesome. Not only did they help out with an awesome battery price; they also helped me get home. Thank you for everything. I highly recommend this location ?.
Showed up with 2 of 6 studs barely holding my tire on. I was an hour from home and would’ve been stuck here if the manager and his workers weren’t so dang awesome! They helped me fix the wheel and I was back on the road in just a couple hours. Quickly had the parts delivered to his location. Highly recommend this place!
Very helpful explaining and staff are very enthusiastic and enjoy making there working experience fun and entertaining for themselves as well as the shopping experience entertaining for the customer
Order a few small parts for my Ford F-150 Truck ?! Ford doesn't even make the part anymore! I got From Napa! Got the kind of oil and filter that I needed! I'm Disabled Vietnam Combat Veteran! Napa was a Big Help ? thank you Napa!
This place reminds me of the old days when you got to know the people that work there by name. And they can get parts from the dealer if they don't have it. Great place to buy parts that other auto parts don't have.
Napa has everything I need for my truck's maintenance. The people who work at this location are friendly, great people, and always super helpful. This is the place to go for auto needs in Florence!
Great place to buy parts. Gus is very helpful and knows his parts. He is very experienced and will do everything possible to make sure your back on the road. If they don't have it they can get it super fast.
Great guys here, if they don't have it they bwill do everything they can to track it down and get it to you. Gus is the man when you're having trouble finding parts.
The skinny guy usually works in the middle of the desk always has an attitude when I go in there hes always staring me down like I'm going to steal something just gives me an uneasy feeling everytime I'm there I will never be going back there again I don't appreciate being treated like a common criminal!!!
My car battery died in the middle of the AZ summer. Walked to NAPA and spoke to Gus. He gave me Outstanding Service purchasing a new battery as I was expressing myself using four letter words.?. It is difficult to find this type of professional service and guidance as a consumer. My husband was not available and Gus provided me with that kind of support!! Thank you Gus! I was extremely pleased!! He took care of
Good supply of parts for a small town, friendly knowledgeable people, I can’t give any NAPA store 5 stars their hours suck, closing early on weekends when most people are working on their vehicles doesn't make sense
Best auto part store have a great relationship with gus and Dave they always go all out to help me find the parts I need since there very hard to find parts my favorite napa out of the 13 I have gone to in a 100 miles radius of florence az
12725 E Adamsville Rd, Florence, AZRecycling center
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