Kord's Towing in
Ajo (AZ)

We suddenly lost the use of our car's alternator while in remote Organ Pipe National Monument. They towed the car to Ajo and we had a new alternator in less than 3 hours. Good, polite shop.

I love the mechanic that serviced my car here. I believe in religious preventive maintenance, and the mechanic talked me through each service. He acted like a Service Advisor as well, and this isn't his job! Long story short, he stated that the service I wanted too perform was not necessary at the moment. (Cabin Air Filter/Coolant Flush.) He could of said—"I'll take your money, and do the job!" Which is the answer I was expecting, as I wanted service. The Honorable behavior of the mechanic that said—we can check it for next service, is a very acceptable answer as well. In fact it makes me trust the man even more, just the few minutes/interactions I had with him. I did my oil change with him, and I didn't know what too expect. The service did take 40 minutes (BUT HE: checked my engine bay, fluids, leaks, etc.) This type of value usually costs monies. Time/Service ≈monies. I wasn't charged, I did appreciate how he values his job! He even changed my air filter for me, and showed me my old filter. (Honest behavior is what got me sold!) ☝️Good job. Great service. And most importantly of all, I appreciate YOU looking out for me sir!🫡

They were awesome. The whole crew. Very professional and friendly.

Saved my bacon and my weekend. Was out scouting on Darby Wells Rd for campsites in my pavement princess Excursion. Got turned around and found myself in a deep sandy wash. One phone call and 45 mins later these guys were onsite to come fetch me. Driver was super helpful -- money well spent.

The rudest tow company that I've ever come into contact with I've been trying to find out how much my vehicle is going to cost to get out for over a week now every day there's another excuse why they cannot look it up now they've told me that they've already told me how much it's going to cost and they're not going to do it again which is one untrue and two ridiculous very rude unprofessional people with zero empathy and no understanding for people that are having a rough time customer service is horrible matter of fact customer service is not existent the lady hung up on me and told me that I shouldn't have had my car towed like it was a choice I hope the young lady gets a toothache

Awesome service. We were stranded with a broken down van a couple days after Thanksgiving. The lady running the tow truck was punctual, kind and informative! I highly recommend them!

Great people here! I needed some help with something random and they were quick to offer a solution. I don't trust many people with my vehicles but I would trust this shop. Thanks you!

Every single person at the shop was a pleasure to work with. I'm from out of town and needed my brakes looked at, they jumped to the pump, fixed up my truck and all for just labour, no parts needed. Honesty and integrity, what more can you ask for.

When a scheduled oil change was delayed the service attendant was very apologetic and treated us well. Thank you.

They have very friendly staff who are not Just friendly but very knowledgeable. The store is organized better then most parts stores. Prices are a little high on some products. I would happily rate this store 4.5 stars.

Very nice guys. Really helpful

Staff was very informative and helpful. Assisted with our needs. Addressed our concerns. UHAUL rental equipment was used to tow our vehicle to the dealership the next home some day of our breakdown. Kord towing help with the situation.

Anthony Cada solved a tire pressure monitor problem I was having on my 2019 Honda Civic. Very professional and courteous. Highly recommend this facility for any auto repair or maintenance needs.

Friendly, helpful and well stocked.

I can't say enough positive things about Josh and the work he did for us. He was friendly, professional, and did an excellent job repairing our trailer. He bent over backwards to help us, including coming in on Saturday to finish the work. Thank you!!

This is the perfect place for this location its in the middle of NO where. Why do I say this? We we broke down and if this place was not here we would have never gotten taken care of so fast. This location has a AAA towing company which was so amazing for us. So we were on our way to rocky point, Mexico from las vegas by the time we got close to Ajo, AZ. We were 15 mins. When our car just stopped running. I called AAA and kord's Napa auto care center had a AAA truck. Thank God it only took the driver Bob (such a sweet guy) about 20 mins or less. He picked us up along w/ our car to take us to kord's Napa auto center just to find out that kord the owner could not fix our car bc most likely he did not have the parts but he would make sure we gr8 towed to the closest place that could repair our car or at least tell us what we will know what is going on w/our car. So now at this point we need to figure out what we r going to do. We called around to see what our options would be from Ajo, AZ. One place wanted $400.00 for us to be taken into rocky point to still be able to go into our vacation or rent a car or find someone to take us over to the boarder or even call the person we rented the condo from and cancel. So we made the decision we will go into AZ. To find out what would be wrong w/our car and stay there until it gets fixed. We were on the phone w/the rental condo person to cancel and kord the owner of Napa said he could help us he knew someone that we could rent a car for $200.00. All we would need is to make sure we brought the car back w/a full tank. So he got us in contact w/a friend and we took the vehicle into rocky point to get our vacation on our way. Kord would make sure he got our car thru AAA into the phoenix are for our car to be taken a look at and he did this for us. We know what happened to our car while we were in rocky point and realized that if we would have just gone to phoenix w/our car we would have most likely gotten a car and drove home while they fixed our car or stayed in a hotel waiting for our car but we did not have to do that w/the help from kord and his friend. I would say if u need an auto part and u r close to kord's Napa auto care please stop by. Kord is a wonderful and very nice person. Thank you kord for all your help and ur staff is all very nice as well.

I don't recommend NAPA at all. Having mechanic experience myself I knew my car needed the radiator replaced due to hitting a rabbit on the way to work. Because of the distance from my house I chose to get it replaced in Ajo. NAPA quoted me 1,100 to replace the radiator, and also stated that I needed a new electric fan and condenser. I knew the fan was fine because when I shut the car off it was still running fine and the AC was still blowing cold air. I took it to another mechanic in town and was able to replace it for $140 bucks. I questioned Napa's Buisness ethics!!!