I put in a geico request for roadside service and John showed up within 20 minutes of my service call to change a flat tire. He was so kind and explained everything that he was doing so I would be able to do it on my own in the future if need be! He showed me the right and wrong way to do things and what to look out for! I genuinely appreciated the time he took to show me everything how to get my spare out, where to place the jack, how to take out the lugnuts, everything! He didn’t have to do that but I appreciated it. He was done so fast I was on my way before I knew it! All around great experience
Great auto roadside assistance and very helpful tow truck drivers, who can easily change a tire. If you're at PHX airport and get a flat or have car issues, call them! Pat from unit Tango 2 helped us, and my wife was on her way in less than 15 mins. Highly recommended!
We blew a rear tire on the 60 westbound and they came and towed us quickly on Christmas evening. We are so thankful for John helping us out. The Honda hybrid we were driving does not have a spare tire so plan ahead if you have one.
My tow truck driver Cody was amazing he made sure he took his time to not add more damage to my truck. I appreciate the care and curiosity he took and insuring that no further damage was caused during towing. He did an amazing job!
I just had the opportunity to work with Chris this morning what an amazing job. Chris made it look easy and he extremely knowledgeable about the move.. I would definitely request this driver again for any other moves in the future. Thank you Chris!!!
Pat was fantastic. Very helpful! Would definitely recommend to anyone in need. Covered by my insurance roadside assistance, so I can't speak about the prices, but the service was unbeatable.
My experience with Pat (my driver) & Shawn (my dispatcher) was absolutely amazing. My vehicle was stuck in a parking garage with a low clearance but Pat did a phenomenal job maneuvering my car out safely. Both Pat and Shawn were super friendly and accommodating! Would highly recommend this place and these two!
My partner’s car broke down inside of a downtown Phoenix parking garage, it was a pretty tight space. Pat was the individual who helped us and was able to get the car out of the garage without any issues. Not only that, he was helpful, funny, and made light of a difficult situation. The company itself was transparent with costs associated with the towing, and reliable. They updated us when they were running late due to us calling during rush hour traffic, so we were never left in the dark. The experience was great overall and thank you again Pat!!
I got towed tonight by John. He was INCREDIBLE!!! Took his time and did it right. Towing my vehicle like he was towing his own. He was also very kind and patient, making sure I understood what he was doing. Thank you, John!!!
Pat was awesome he was so quick! originally i had an 1hr ETA but he arrived in 10 mins and he noticed my tie rod was snapped, i was stuck in an ATM drive thru and he got me out easy & got me towed home in time for me to still get to work! great work ethic and was so helpful!
Pat was a great tow truck driver he was extremely friendly and was quick and efficient at his job it always nice working with people you can tell are true professionals at there craft, I would highly recommend
Pat was very nice and cheered me up so the drive to the dealership wasn't so awful... didn't start the best was quoted an hour and didn't get an update so I called the company and Julie (or Julia???) The manager was actually extremely rude so I don't recommend speaking with her since she tried to cancel my tow four times and then hang up, my insurance got involved and she tried to cancel me again. Pat my driver was the only decent part the rest of the experience was awful... took over 2 hours to get my car picked up.
I had a great experience with Professional Towing. They arrived quickly, were professional, and made a stressful situation much easier. The driver John was absolutely amazing, friendly, careful with my vehicle, and explained everything clearly. Service was fast and reliable. I definitely recommend them if you ever need towing or roadside assistance!
This guy definitely knows what he’s doing. Made sure my car would get up safely and quickly. 0 problems at all. 100% recommend if you want your car to stay intact.
Joseph was very nice and personable. He helped out with my car and was fast! Great communicator and knowledge. Made me feel really comfortable ! Highly recommend!!
Joseph did a pretty amazing job towing my car to the repair shop. Because of broken serpentine belt, my car was disabled and Joseph patiently handled the situation and towed the car without any damage throughout. He was very friendly from the start towards the end.
I had a flat tire and my insurance requested Professional Towing. Joel was very helpful and friendly. He arrived earlier than the estimated time and towed my car safely to the repair shop. I recommend this business.
On 9/3 between 6-6:30am I was run off the road by truck #28 heading westbound on the south 202. The driver decided to get on the freeway and cross over to the farthest lane and then slam on his breaks. In doing so I was forced to slam on my breaks and divert into the shoulder/rocks of the freeway to avoid hitting the truck. Furious, I went around him. To which he then decided to battle to get in front of me, and then proceed to the HOV lane for about 10+ miles as a single driver. I have video of the driver and the truck numbers, USDOT #s etc.
I was pretty pissed off so naturally I hoked and flipped him off. It was very smart of him to follow me yelling and flipping me back off repeatedly in a company truck for everyone around to see.
Josue was absolutely fantastic! He arrived quickly, handled my truck with care, and made the whole towing process smooth and stress-free. He was professional, friendly, and clearly knew what he was doing. I truly appreciate his attention to detail and the extra effort he put in to make sure everything was done right. Highly recommend Josue if you ever need a reliable tow — 5 stars all the way!
Raoul was awesome. I lost my keys and was in a parking garage with a low ceiling so other tow companies couldn't help. My car was locked and I couldn't get it in neutral, but Raoul got it out of the garage and to the shop easily with no damage. Very professional service.
Professional Towing & Recovery LLC has an employee by the name of Eric who went above and beyond the call of duty. Eric called me soon after my company put in a call for a tow. He called to update me on his estimated time of arrival. When he arrived, he hooked up to my set of trucks with care and expertise. He did mention that he has been doing this line of work for 38 yrs. I will definitely be using and referring professional towing for all towing needs. Great job, great attitude, and a great asset to the company.
Had a crank position sensor/cam position sensor/fuel pump go out while cruising and Houston came and helped me out. I could tell he's a fellow car guy and he took good care of Apollo. All in all, couldn't recommend these guys more highly!!
Dispatch said it’d be about 45 minutes but Cedric arrived within 20! He was very careful with my precious car and took his time loading and unloading the vehicle. Excellent customer service! Thanks for coming to my rescue! Would definitely use them again!
Been towed twice to my mechanic and was treated respectfully and they did their job professionally. They treated me and my vehicle with respect and care and made sure everything was safe. This is my preferred towing company when I need a tow. I 100% recommend to anyone
Apr 18, 2024
Nearest Junkyards to Professional Towing & Recovery
Website
