What clients say about Glennallen Towing and Recovery in Glennallen (AK)
I was traveling from NC to Anchorage and when I stopped at Tok my car decided it wanted to breakdown. I called every towing company I could and not a single one was willing to do the job. I called Glennallen Towing and spoke with Charlie who was super friendly and got me over to Catherine. She ran me the quote and even made some suggestions to help me save money but I was on a time crunch so it was urgent. She got the truck and driver out immediately.
About 2.5 hours later Dave showed up, easily the nicest and most helpful person ive met on this journey so far! He acted as a tour guide during our 7 hour drive, gave me tips and tricks for being in Alaska and got me to Anchorage in one piece.
I am extremely grateful for everyone at Glennallen for helping me. Although it was expensive, I'll say it was worth the money for the experience they provided. Hopefully I wont need to use them again, but if I do, there is only one place Im calling.
Thank you Glennallen Towing! You guys rock.
- Dane Barlow
Pulling a camper my truck broke down about 70 miles north of town. Frustrated with my insurance I called Glennallen Towing directly and got quick service and straight answers. Truck arrived within 15 minutes of the scheduled time with text updates letting me know the status of the truck. Driver (Dave) was exceptionally friendly and courteous to my family. The truck pulled my truck, camper, and had six seatbelts so all of us could ride into town! Price ended up being about $50 less than what I was quoted originally with the initial request. I hope I don't have to use you guys again, but if I find myself in a tight spot I know who I'm reaching out to!
if I could give zero stars i would.
my transmission decided to explode and in a stroke of luck the driver just passed us. We were about 80 miles from home so we called the towing company and said that our transmission exploded and we need towed and she said OK. I’ll call you right back. they called the guy. He turned around about 20 miles later and then came and pick us up. Once we got home and received the bill the next day they had double charged us for the miles and never once mentioned that that’s how they bill they charge $730 for a 99 mile tow when the tow should’ve been $360, but wasn’t because they double charged. I went up to them and told them that the bill needs to be fixed and that it was too much just to put out-of-pocket And she told me if you couldn’t afford a tow why call a tow company
then I got a little upset and walked out of the building before I got there, I called the insurance company and they said they can only reimburse for $100. Then I had to talk to their manager and get a full reimbursement for the double charged tow bill if I could give zero stars again I would. And the lady said if I pay a cash price she would discount it to $930
We had a horrible accident on Richardson Highway. They winched and towed our car back to anchorage, and even gave us a ride back to the airport. They were very nice, prompt and charged us a very reasonable price. Very glad to have had their help. Dealt with a lot of predatory towing companies before and glad we got lucky this time.
Super fast help, and was a great experience for a bad day. Was broke down and unable to change a tire near Chitina by the Mccarthy road, in the rain, on the Sunday night before Labor day. Jared (?) was so reassuring and great to talk to on the long drive. So very thankful for their help.
Recommend!!!!
We are happened to go in the ditch.
At 8.20pm. We call and they are came out right the way. About 30 miles out from Glennalen. Took them about 30-40 minutes. They are excellent. They are know what they dealing with!!!. Thank you for your help.
We broke down on the Valdez incline. Scott towed the RV back to his place, helped us find a shop in Anchorage for repairs and then towed the RV to Anchorage.
Scott was professional about everything he did. He is a person you can trust. If you need a tow in the Valdez/Glenellen area call Scott.
Excellent service. We got help promptly. Scott the owner is a great guy. He went out of his way to help us. We appreciate having Scott's help when we really needed it.
Scott came to our rescue after hours when our sled dog truck got impossibly stuck on a snowy hill outside of Glennallen. We didn't think there was a truck that could get us out, but Scott's wrecker could dredge up the Titanic! Scott then came back to our rescue in the middle of the night to tow us to the race's finish line when the transmission bit it--we wouldn't have been able to care for our dog teams if it weren't for Scott! The following day, Scott went out of his way to help us make arrangements to find a transmission shop and tow the truck there. He has bent over backwards and literally lost sleep helping us! Thank you, Scott!
We can't say enough good things about this place. They towed our truck and trailer from Eureka pass to their shop. Gave us a safe place to park our trailer while we waited for parts and repairs. Extremely professional, knowledgeable and caring. Great mechanics.
My wife and I were heading to Valdez, and ended up with a flat and without a spare. On Saturday night. Of Memorial Day Weekend. Fortunately, we did have cell service and we were able to get in touch with Katherine at Glennallen Towing and Recovery. Despite the fact that it was well after hours, and on a holiday weekend, she was able to get someone to help us out. David, the tech who arrived was fast, knowledgeable, and friendly, and he had us up and running in no time. I can't thank them enough for turning a bad situation completely around. If you find yourself in trouble in the Glennallen area, don't waste time with anyone else. Thank you!
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