What clients say about NAPA Auto Parts - Alcan Auto and Truck in Delta Junction (AK)
While hauling two horses and a ton of gear home from Fairbanks, I shredded a trailer tire. I limped into the Napa parking lot in Delta and started digging around for the tools I needed most of which I either did not have with me or were super buried.
I went into the Napa store to see if they had a floor jack to rent and was rewarded with an employee who called her Dad to help me change the tire (which had seized on lug nuts). While parked out front with my horses tied to a couple of trees, I experienced unparalleled small town community assistance. While one gentleman from Napa called other local businesses to see if anyone had a 6 lug trailer tire for sale, folks stopped by to pet the horses and see if they could help. I was set on my way with a loaner tire for a spare the Napa owner took off his own trailer and the instructions to just drop it off the next time I drove through town.
I can not recommend this store enough. Who wouldn't want to support a store so willing to use their community connections to get a weary traveler back on the road.
I made it home safely thanks to these good folks.
Hardly ever have the parts that you're looking for,But they can get them the next day which makes it nice and good customer service from a couple of employees .. just the truth
Brought back a brand new air chuck in an unopened package as a return since I was able to locate my old one. It was purchased 3 days ago and they would not do a return because of their policy. I will never do business with them again.
AlCan Auto and Truck Parts is a great place. All kinds of great stuff there. Very helpful staff. They are patient for people like me that are trying to find the parts and things they need . But also are up to speed for professional mechanics.
If they don't have it they can usually get it next day from Anchorage. Most prices are in line with Delta but some things are astronomical. Like a DIY level oil pan for $30.
Staff is friendly and knowledgeable.
Even though I didn't have the exact part number of what I was looking for, they were very helpful and friendly in assisting me in finding the part number. Unfortunately they didn't have it in stock but they did provide me the part number and said they would be happy to order it.
I had some trouble with my cooling system on my way up the Richardson highway (AK4). The owner of this location went above and beyond to help me get my truck running again. He even drove me, in his own vehicle, to a competitor so that I could buy a part that he didn't have in stock. When I couldn't fix the overheating issues on my own, he referred me to a local mechanic (Troy @ Ace's Auto) that was able to help me get my vehicle on the road again for a fair price. My GMC wound up needing a radiator. NAPA ordered the part and had it shipped to Delta Junction in less than a day, at no additional cost, with no which is no small feat. I would highly recommend this parts store to anyone, local or otherwise. These guys are great!
-Chris
Anchorage, Alaska
Website
