S & S Towing & Recovery JunkYard in Fairbanks (AK)

If these people pick up your stolen vehicle good luck getting it back out of impound. Not only will they make things difficult, they will charge you out the ass. These people are worse than the person that stole the vehicle in the first place. Would never recommend a business that extorts money off someone that’s all ready been kicked down. Addition to this review, It’s bad when you go to the UMV and soon as you mention S&S they flat out tell you they been turning this business in for multiple violations and wrong doings to the people and the community. To top it off everyone local here that I have talked to have nothing good to say, shady business. Be careful using this company.

They would not allow my husband to get his personal belongings out of the vehicle they impounded when it was stolen, he had just got up there in Alaska bought the truck from a coworker and hadn’t had time to get it registered when a drunk man stole it, they original owner is out of town taking care of his father who is ill, even asked if he could go to his local police station and have them verify everything and send you what you need. You have NO respect for people and their belongings

My daughter's car died on the side of the Rich. I called three tow companies, two of which didn't even answer. S & S answered and the driver (Thomas) called back within one minute. We left the car and headed home. Within a half hour, he'd picked up the car and dropped it at our house. The rate was very reasonable and he made an unpleasant event easier to manage. He was super helpful and easy to deal with.

If you need a speedy tow and incredibly SUPERIOR service, call Tom! You won't regret it! Tonight's superhero 🦸

Went into a ditch and these gentlemen were there before I even called, they offered to help when they found me by the road. The price they quoted me for was very reasonable and the service was quick and done well. The whole situation took no more than twenty minutes, once again thank you very much fellas.

Absolutely amazing, he got our car unstuck within minutes while we were trying for the whole morning. He was very polite & professional & i could not recommend enough

Very rude customer service, I do not recommend. The info WAS given to me but when I asked other questions that’s when they were rude. If he had politely said that it was against the law to give out the info I would have understood.

Amazing help from this company, Thomas was very helpful. He went out of his way to jump start our car after being stuck in the parking lot. Not only did he get our car started he gave us a lot of advice and his business card to let us know he will be taking over Sophie plazas towing. Thomas was very personable and nice. I’m looking forward to committing to small businesses that help the community like this. S&S towing is the epitome of satisfying the customer.

They took my car to their impound when I asked for it to be towed to Fairbanks collision my insurance even covered towing they tried to bill my insurance 2500 dollars in storage fees and would never let them on property to do the adjustment. They ultimately kept my car and police said after 30 days it wasn’t considered stolen!! They are the worst towing company in history ultimately I lost my kids my car my husband died and then the bank defaulted on my new Highlander owing 23000 dollars when it was totaled and had they let my insurance company do their job or had they listened and towed it to Fairbanks collision where it would have been easy access for the insurance company to total it and cover the expenses occurred. This breaks my heart still that Fairbanks allowed this to happen and the cops were absolutely in helpful and ignored my pleas

I was in a rush to pick up my daughter from school and made a turn to quick and spun out into a snow bank getting myself stuck. Very kind man on his day off pulled over and helped me out with his own vehicle, gave me some good advice for future reference if it happens again and didn’t make me feel bad for getting myself stuck. He said he owned S and S towing and I just wanted to give him a major shout out for helping this very scared mama out. Good men over there assisting the people of Fairbanks/North Pole in these treacherous weather patterns and I’m forever grateful. Thank you again sir!

After an incident where I found myself and my car stuck in deep snow at a unmaintained road, I knew that I needed to find someone who had the ability to get me out quickly. Tom and his team with S&S Towing did just that. They were confident, strategic, and efficient with getting me out and back to safety. We were faced with closed to sub-zero temperatures and falling, as well as nearing midnight hours. I highly recommend S&S Towing as they provided nothing but excellent service.

First let me start and say, I've been here in Alaska for 3 years and everywhere in Fairbanks is out to take money from Soldiers and the civilians. Places are charging almost $300 to get a vehicle towed and then have the nerve to be rude about it.....literally the job you choose to do. But then I come across S&S and was literally desperate. Being dual military with 3 small kids, I needed 2 vehicles. One needed a tow from the dealer to Glacier Garage(also top notch!) And s&s had a truck to the dealer within an hr handling business. But wait there's more! The driver Thomas(needs a raise and praise) went the extra mile because he knew I couldn't get 3 kids ready to drive all the way there and it was -35 out; he coordinated everything on my behalf and handled everything. If ever I need a Vehicle towed again(I hope I wont) there will only be one place I'll ever call again. As far as the price. Literally half of everyone else and has way better customer service 10/10!

I found myself in the ditch in town and (in his personal vehicle) this man pulled over and worked a solid 20 minutes, being honked at, to get me out while avoiding traffic. Truthfully he could have done it much quicker had traffic not been so crazy but with the help of a few other amazing helpers, he didn't abandon me there and he was kinder than most! I will never not call or recommend them now. My heart was so full from the sweetness of this man!

Needed a tow and the Troopers called S&S towing on our behalf. Thomas was extremely polite and professional. He deployed flares for safety and quickly recovered our truck. The whole process was as painless as it could be considering the circumstances.

They are amazing! I got stuck in the ditch by the new overpass and they stopped pulled me out. Thank you again!!

It was raining and nothing I tried could get my car to start. I couldn’t leave it overnight because the lot was notorious for towing cars left overnight. S&S sent Thomas who towed it to Moose Creek. Still couldn’t get it to start at home so I was able to schedule a pickup for the next day to take it to the mechanic. Both trips were quick and to point. I would definitely use them again.

These guys are absolutely amazing. Called other companies before them, and all of them tried to overcharge me by hundreds of dollars because I'm on base. These guys saved the day. Gave me a fair price, and got me on my way home in no time. Super friendly service, quick and efficient. Would recoment them to anyone. Especially for on base people. Can't praise these guys enough.

Tomas and the entire team at S&S towing have always been prompt, friendly, and overall amazing to work with! It's never great dealing with car issues and having to coordinate a tow but its 10 times easier when working with them. On top of that, when things are busy, they have always given me options and realistic timelines of when to expect a tow, help with impounds, or simply helping getting vehicles moved around the lot. Thank you and whenever needed, I'll be calling you!

Great Company! Their operators are very friendly and have great customer service. They are reliable and knowledgeable when doing vehicle recovery. They helped me out when my truck started sliding off the edge of my steep driveway. They were able to hook up my truck and winch/lift it back onto the driveway from the road without causing any damage. Rates are reasonable and I wasn’t waiting all day even with living outside of town. Veteran friendly company. Overall I highly recommend them if you get yourself stuck and need a wrecker/tow.

Shawn is a professional. He helped us after my son had driven his car into a snow bank on one of the last storms of the season. He worked with us to meet at a time convenient for us, and did a fantastic job recovering the vehicle in a timely manner without causing further damage. He even went beyond a tow to really help us out by taking the car that was too broke to drive, and would have been prohibitively expensive for us to repair, and offered a reasonable price to tow it to their shop and get it off our hands. Without him, we would have had a busted up, non-driving car in our driveway, and then would have had to pay to tow it away a second time...once we figured out how to get rid of it. I highly recommend and will definitely call them again!

Phenomenal service and our driver Thomas, was professional, kind and went above and beyond what I expected. He is so great at his job that he was able to drop the car that no longer had front steering in the exact spot I needed. No pushing it into place needed. He could have dropped that car on a dime if I had asked. Thomas and S & S Towing will always be my first call for any towing needs!

My car was in a terrible accident and S&S Towing was called. I called them the day after and they were very nice nd opened the lot so that I could retrieve my items. Sadly, the frame was so damaged that the doors would not open. I had to leave without. After confirming with my insurance that I could pry open the door, I was kindly helped by the S&S staff. I would use this towing service in the future if the need ever arises.

Easy and fast to set up a tow. My call was answered immediately. Within minutes the driver Thomas called me to get the details of the the job. 15 minutes later my car was on his truck and we were on our way. Professional a great service.

Thomas with S&S was so professional and very kind. I was on my way to Fairbanks from North Pole and slid into the snowbank. When Thomas arrived he confirmed my information and immediately started getting my car out. Thank you for your help! I highly recommend S&S Towing service. Response time was fast and service was great.

I had Thomas come out and tow away a vehicle that was in my yard. My kids were all asking questions abput the vehicle and what he does and he was very nice and kind to the kids. I would most definitely recommend S&S towing.

If you use this towing service ask for Thomas. He’s fast, efficient, and very respectful. He’s very helpful and will get your vehicle where it needs to go in a safe and timely manner. S&S is the definitely the best towing service I have ever used in Fairbanks.

Very happy with my experience. It was apparent that they are experienced. Did a great job extracting me from the hard pack snow up the embankment. Courteous, respectful and friendly. Did not have a single issue with them and was pleased with their work and treatment.