S & S Towing & Recovery JunkYard in Fairbanks (AK)

After an incident where I found myself and my car stuck in deep snow at a unmaintained road, I knew that I needed to find someone who had the ability to get me out quickly. Tom and his team with S&S Towing did just that. They were confident, strategic, and efficient with getting me out and back to safety. We were faced with closed to sub-zero temperatures and falling, as well as nearing midnight hours. I highly recommend S&S Towing as they provided nothing but excellent service.

First let me start and say, I've been here in Alaska for 3 years and everywhere in Fairbanks is out to take money from Soldiers and the civilians. Places are charging almost $300 to get a vehicle towed and then have the nerve to be rude about it.....literally the job you choose to do. But then I come across S&S and was literally desperate. Being dual military with 3 small kids, I needed 2 vehicles. One needed a tow from the dealer to Glacier Garage(also top notch!) And s&s had a truck to the dealer within an hr handling business. But wait there's more! The driver Thomas(needs a raise and praise) went the extra mile because he knew I couldn't get 3 kids ready to drive all the way there and it was -35 out; he coordinated everything on my behalf and handled everything. If ever I need a Vehicle towed again(I hope I wont) there will only be one place I'll ever call again. As far as the price. Literally half of everyone else and has way better customer service 10/10!

Amazing help from this company, Thomas was very helpful. He went out of his way to jump start our car after being stuck in the parking lot. Not only did he get our car started he gave us a lot of advice and his business card to let us know he will be taking over Sophie plazas towing. Thomas was very personable and nice. I’m looking forward to committing to small businesses that help the community like this. S&S towing is the epitome of satisfying the customer.

I found myself in the ditch in town and (in his personal vehicle) this man pulled over and worked a solid 20 minutes, being honked at, to get me out while avoiding traffic. Truthfully he could have done it much quicker had traffic not been so crazy but with the help of a few other amazing helpers, he didn't abandon me there and he was kinder than most! I will never not call or recommend them now. My heart was so full from the sweetness of this man!

Needed a tow and the Troopers called S&S towing on our behalf. Thomas was extremely polite and professional. He deployed flares for safety and quickly recovered our truck. The whole process was as painless as it could be considering the circumstances.

These guys are absolutely amazing. Called other companies before them, and all of them tried to overcharge me by hundreds of dollars because I'm on base. These guys saved the day. Gave me a fair price, and got me on my way home in no time. Super friendly service, quick and efficient. Would recoment them to anyone. Especially for on base people. Can't praise these guys enough.

Tomas and the entire team at S&S towing have always been prompt, friendly, and overall amazing to work with! It's never great dealing with car issues and having to coordinate a tow but its 10 times easier when working with them. On top of that, when things are busy, they have always given me options and realistic timelines of when to expect a tow, help with impounds, or simply helping getting vehicles moved around the lot. Thank you and whenever needed, I'll be calling you!

Great Company! Their operators are very friendly and have great customer service. They are reliable and knowledgeable when doing vehicle recovery. They helped me out when my truck started sliding off the edge of my steep driveway. They were able to hook up my truck and winch/lift it back onto the driveway from the road without causing any damage. Rates are reasonable and I wasn’t waiting all day even with living outside of town. Veteran friendly company. Overall I highly recommend them if you get yourself stuck and need a wrecker/tow.

Shawn is a professional. He helped us after my son had driven his car into a snow bank on one of the last storms of the season. He worked with us to meet at a time convenient for us, and did a fantastic job recovering the vehicle in a timely manner without causing further damage. He even went beyond a tow to really help us out by taking the car that was too broke to drive, and would have been prohibitively expensive for us to repair, and offered a reasonable price to tow it to their shop and get it off our hands. Without him, we would have had a busted up, non-driving car in our driveway, and then would have had to pay to tow it away a second time...once we figured out how to get rid of it. I highly recommend and will definitely call them again!

It was raining and nothing I tried could get my car to start. I couldn’t leave it overnight because the lot was notorious for towing cars left overnight. S&S sent Thomas who towed it to Moose Creek. Still couldn’t get it to start at home so I was able to schedule a pickup for the next day to take it to the mechanic. Both trips were quick and to point. I would definitely use them again.

My car was in a terrible accident and S&S Towing was called. I called them the day after and they were very nice nd opened the lot so that I could retrieve my items. Sadly, the frame was so damaged that the doors would not open. I had to leave without. After confirming with my insurance that I could pry open the door, I was kindly helped by the S&S staff. I would use this towing service in the future if the need ever arises.

Easy and fast to set up a tow. My call was answered immediately. Within minutes the driver Thomas called me to get the details of the the job. 15 minutes later my car was on his truck and we were on our way. Professional a great service.

Phenomenal service and our driver Thomas, was professional, kind and went above and beyond what I expected. He is so great at his job that he was able to drop the car that no longer had front steering in the exact spot I needed. No pushing it into place needed. He could have dropped that car on a dime if I had asked. Thomas and S & S Towing will always be my first call for any towing needs!

Respectful, professional work. Prompt arrival with communication via telephone of ETA. We can trust this company’s service

Thomas with S&S was so professional and very kind. I was on my way to Fairbanks from North Pole and slid into the snowbank. When Thomas arrived he confirmed my information and immediately started getting my car out. Thank you for your help! I highly recommend S&S Towing service. Response time was fast and service was great.

Extortion. Even 3 policeman said I was being extorted. $850 for towing a stolen car. See you in court!

I had Thomas come out and tow away a vehicle that was in my yard. My kids were all asking questions abput the vehicle and what he does and he was very nice and kind to the kids. I would most definitely recommend S&S towing.

These gentleman showed up on time, were kind, and very professional, did an excellent job at a vehicle removal from private property, would HIGHLy recommend them!

If you use this towing service ask for Thomas. He’s fast, efficient, and very respectful. He’s very helpful and will get your vehicle where it needs to go in a safe and timely manner. S&S is the definitely the best towing service I have ever used in Fairbanks.

Very happy with my experience. It was apparent that they are experienced. Did a great job extracting me from the hard pack snow up the embankment. Courteous, respectful and friendly. Did not have a single issue with them and was pleased with their work and treatment.

Call these guys if you don't value your time and money!! Took over 2 hours to show up. The astronomical fees that were attached to my bill before I was able to recover my vehicle more than doubled any competitors after calling around. To top it off the tow truck had garbage all over it and reeked of a mixture of b.o and week old fast food. What you would expect from a slime ball out to rip off my hard earned money. Would not recommend using these guys if at all possible!!!

S&S is hands down the BEST towing company in Fairbanks! Thomas was a huge help and extremely professional!

My friends car was stuck in the driveway at 2AM in the morning called SNS towing and Thomas was prompt, came out and pulled the car out. Without any problems, I would highly recommend them in the future.

Not a good guy. Doesn't take responsibility for wreckless driving, makes excuses for his behavior instead of just being a stand up person. There's other reputable businesses out there, support the good ones that are contributing to people's lives being better.

Thomas is the best. I use him for all of my towing needs. He is fast, professional. He has a customer for life. Best place in town for towing.

Was able to retrieve my stuff after an accident days later. Awesome customer service!

Needed my car towed from Fairbanks to Eielson. Thomas came and took care of me later the same day. Very kind and professional to work with. Car issues are always a pain, but if it happens again I know I'll call s&s towing for help.