Would Like To Give The Biggest Thank You To Tito On Taking the time To go Above And Beyond To Make Sure I Had The Right Parts For My Truck. I Wouldn’t Trade this Location For the world
Morece Cotton is the ABSOLUTE BEST! Amazing customer service! Knows how to have great conversations and is so funny and respectful!!!!
Super sweet & helpful! There were 10 people in the store when we got there and he helped every person and was still able to come out and look at our car! If you go here ask for Moe!!!! 10/10
Tito customer service is so amazing and he’s fast and patient. He knew what I needed when I didn’t I promise I called multiple stores in Tuscaloosa and I did find a store cheaper but I enjoyed his service so much I still purchased there for the simple fact I didn’t want to leave and not make a purchase after he had been so awesome. Shout out to TITO
Needed a battery for my kia. Was greeted as soon as I walked in the door. The sales rep was very helpful and in less than 10 minutes me and my new battery were on our way. That was the best customer service I have experienced in a long time. I appreciate the professional way I was treated.
I buy from this store exclusively because of Tito. He is helpful and knowledgeable, but more importantly, provides the best customer service of anywhere I shop.
I went in today for some spark plugs and as usual my 4 year was all over the place raising my anxiety but Tito somehow calmed my little guy down and kept him preoccupied so I could finish up my purchase without having to stop and chase my 4yr old. This was probably the easiest shopping experience with a kid I've had in 4 years! Thanks Tito!!
They were swamped today. Along with their system not working correctly. I still got the correct parts with a pleasant experience. Perseverance. Great job.!
Cashier was helpful but seemed a like maybe having a bad day or something not very talkative for someone who deals with public but who knows what this person may have been experiencing in his life so I completely understand
The service tech Key was great help!!! I had ordered some parts on line to pick up in the store. When i got there the store did not have the parts. Key was knowledgeable in what he was doing and refunded my money and sent me on my way. Great job Key!!!
I needed assistance with tail light. The associate on inside said they can't help put it in. Went outside. Asked a gentleman just arriving to work to show me how and I would do it.. He was an older gentleman. He did it for me. I really appreciated that because I had no clue
The girl working the desk was very helpful and actually went and got the parts I was after despite being fairly busy. Most places would just call the number out and expect you to remember, but she went above and beyond. Thanks!
I'm a regular customer here. The staff are always very friendly and helpful. This store has many great auto products avaliable. The service here is fast. Employees are willing to help you with a vehicular problem if applicable. I recommend this place.
Advance Auto Parts in Tuscaloosa offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Tuscaloosa — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Advance Auto Parts in Tuscaloosa buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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