This rating is based on customer reviews, inventory size, pricing, and service quality
Mims Cycle Salvage in Camp Hill, AL draws mixed feedback: Overall 68/100. Many praise friendly, helpful staff, fair pricing, and a large selection of parts—several found exactly what they needed. On the downside, recurring communication issues appear: phones not working or unanswered, messages unreturned, and slow or missing order follow-ups; one buyer cited a price change and long wait. Some reviews say it’s closed while others confirm it’s open, pointing to inconsistent hours. Yard organization isn’t addressed, so that remains unclear.
If you can get someone on the phone you might get some help. Don’t worry about leaving a message because know one will return any calls. This is bad Customer Service.
poor service.....actually no service. It's been 3 weeks since i placed an order over the phone & was told i would receive part in a few days. Gave it a week, no part no notification. I sent an email.....no response. I called back to check the status of order & was told by sales person (Troy) that there was no record of order. Ok perhaps it got misplaced..(stuff happens). I again placed order ( with Troy give him office # email & cel#) and was told a higher price than originally quoted, but no worries i needed part, so i ordered again and again was told about 3-4 days. It has now been a week and still no part. No calls, no email nothing. With service like that, i wouldn't buy a buy a screw form these people, all i'd get is screwed...
While on vacation I had a chance swing by this place and was amazed at<br>The number of motorcycle parts and whole bikes. The guys were very friendly and easy to talk with, I'll be coming back to buy a project bike on my next trip home.
