Josh showed up very quickly. He was polite and helpful. He jumped right to the task. Within minutes my car was loaded. He was very responsive. Josh communicated with me to confirm he was at the right delivery location, and again with a picture when the car was dropped in requested area. Price was reasonable. Thanks so much! I highly recommend M&S tire shop and towing.
A young man named Ahmed originally from Morocco patched my tire via roadside assistance. Very professional, competent, and polite. Got it done and we were on our way. What more could you ask? Great service. Kudos to M&S, Progressive Insurance, and him.
Was 4 hours from home when my tire blew on the interstate, thanks to Josh he helped us in a timely manner with compassion and professionalism. Thank you!!!
M&S tire shop and towing was a life saver. Showed up super quick and communicated throughout. Josh was great! Very knowledgeable about towing and had it hooked up in no time. Dropped me off where I needed to be, and offered service 24/7. I would absolutely call him again. Thanks M&S.
Josh was very helpful and came in clutch to help us get what we needed. Would recommend highly and will definitely use their services again if I ever need them!! Great prices and very informative and helpful
We unfortunately, had a flat on our camper on the way to Jennings Ferry Campground in Akron AL.. we are AAA members and they contacted M&S Tireshop in Cuba AL. The technician that came out, Josh Ivy, was on time, very polite and very knowledgeable about our specific vehicle. He was an absolute pleasure to deal with. We will definitely be spreading the word about M&S Tireshop and their professionalism. Josh, thanks for a job wwll done!!!
Pickup was supposed to be today 10/17/25, 1145-1245. Called at 1245 and was told another hour. Called back at 1:45 and was told the driver would call and give me a time that he was running behind. Finally had to cancel at 3:20. Absolutely insane to have sit and wait this long with a truck broke down. Dont take the call and schedule a time if you can't hold to it.
Had a RV tire blowout and they were the only ones in a 15 mile radius that had a RV tire for our 40ft 5th wheel. They replaced our tire fast. ( I had taken the tire off the trailer and took it to them). Prices not bad for a RV tire
My tire flew off my vehicle at roughly 70 miles an hour on the interstate I thought there was no chance I’d find it cue Larry from m&s tireshop towing who not only helped me find the tire and carried it up an embankment to the truck 100s of feet away then took me to a shop to fix the car I could not recommend them enough and a special thank you to Larry for helping someone having a horrible day and making it better
M&S Tireshop Towing & 24/7 Roadside Service exceeded my expectations. I experienced a flat tire just 10 minutes away, and Josh responded incredibly fast. His professionalism, efficiency, and quick service made the entire situation stress-free. I highly recommend M&S for anyone in need of reliable roadside assistance.
SAVED us. Driving from Texas to Boston and had a tire start to go on us. We showed up and didn’t even have to pull the trailer off the truck. They were so helpful, and so fast!
These folks saved me and my 16 y/o from having to sleep in my car! That’s not an exaggeration! They were very nice and prompt. There were some communication issues but they were on my end. Josh was awesome! He was super nice and worked his ass off to get my tire replaced. He took extra care with my car and my wheel. He didn’t leave a scratch! He was professional, courteous and very hard working. The most personable recovery driver I’ve ever met! Even my 16 year old thought it was cool riding in the tow truck. They were the only ones within 50 miles that had my size tire. It was a huge inconvenience because we were going to a football camp. Unfortunately we missed the camp but these folks got us home and provided awesome customer service! I’m not overstating when I said Josh really made us feell like he cared and made us feel at home. The price was extremely reasonable given they could have doubled the cost and I would have had to paid it. Thanks M&S and Josh! If I’m ever in Cuba again I’ll stop by and say hello!
-Russell Parker
Thank you Joshua and M&S Tireshop Towing!! Stranded in Alabama but not very long. Joshua delivered our vehicle to local dealer and then helped us get to our hotel. Strangers in this area knowing nothing. He was so very polite and professional.
I had my vehicle towed and service was GREAT! The driver Josh was very nice, respectful, and timely. Overall im thankful and will always use and recommend their company services to friends in the future!!!!!!
I had to get my car towed because it was totaled and not able to be driven so my insurance called m and s and told me to leave my truck with them till they came to pick it up for appraisal so I talked the tow man once he came and asked him if he needed my keys so they would be able to move my car or get into it if it locked he said yes weeks later my insurance calls me tells me they never got the keys to my car and would have to take it out of my settlement if I didn’t have any I called m and s to see why my keys weren’t with my car and I gave the description of the tow man who towed my car that I gave my keys to and he comes back and tells the lady on the phone he never got any keys which is ridiculous cause he knows I gave him those keys cause they were the only keys to my vehicle and I knew my insurance was going to pick up my vehicle from them because they told me so .so why would i hold onto the keys to a vehicle that is not with me that’s not drivable anymore other than that they where a pretty good company but deserve a 1 star for employee responsibility and untrustworthy employees so if you have to get towed by them whatever you do whether your car is totaled and not drivable or just needs to be fix DO NOT GIVE THEM YOUR KEYS ONE OF THEM IS EITHER A THEIF AND LIAR OR HIGHLY IRRESPONSIBLE! When it comes to costumer property now I have to come out of pocket for their negligence
DO NOT TRUST M&S..EXTREMELY DANGEROUS AND NEGLIGENT WORK
My driver stopped at M&S for a tire repair and rim replacement. What should have been a standard roadside fix turned into a serious safety hazard just hours later.
Only 5 hours down the road, the entire wheel flew off the truck while driving. The photos speak for themselves, the wheel assembly came completely off, leaving the hub exposed and the tire found off in a ditch. This wasn’t a simple blowout, this was a result of improper or careless installation of the wheel and rim.
As a fleet owner, I know the importance of proper torque, secure lug nuts, and safety checks. That clearly did NOT happen here. Whether they failed to seat the rim correctly, left something loose, or overlooked critical parts, the end result was a life-threatening situation on the highway.
This kind of negligence puts lives at risk. I will never use M&S again, and I strongly urge other trucking professionals and motorists to steer clear of this company. You cannot put safety in the hands of people who don’t take it seriously.
Absolutely unacceptable.
My name is Conner Edwards, I just left this shop and they were great young men working there who came and towed my truck, repaired and changed my flat and I truly appreciate how great of workers and character they both had. Keith and Josh were of good spirits and attitude and a blessing. I
The tower lied about their ETA multiple times. The tower also damaged the back bumper of my Nissan leaf and told me that the dealership would fix it. I reported it the number that is on the back of their trucks. The manager never got back with me. Below are photos of the driver attempting to push my bumper back in place unsuccessfully.
Fantastic service! Not only did he do a great job getting my truck where it needed to be, he went out of his way and helped me secure a rental vehicle, when I had given up, so I could complete my additional 2 1/2 hour journey home that evening As I had surgeries scheduled to perform the next morning End it would otherwise have had to contact the patient and reschedule their surgeries. exceptional service and extra effort that wasn’t required by any means. Thank you so much.
I was given an ETA of 5:20 for a tow I called in at 4:20. I didn’t hear anything back so I called back at 6:40 and was told the driver wasn’t coming but another driver would be coming and given the number to the dispatcher. I described the situation to the dispatcher and she was immediately hostile telling me she’s the dispatcher not the driver and I need to talk to the driver. She then told me the driver would call me but never did. I called back at 7:10 and the dispatcher informed me that no one would be coming to tow me because of how I spoke on the phone. I did not cuss or say anything out of line I simply repeated back the ETAs and asked for the number of the driver since no one from M&S had contacted me with an update since 5:20. I also corrected her when she accused me of delaying things by switching my request from a wench to a tow when I never asked for a wench in the first place. If this business’s protocol is to let the dispatcher make the decision to leave someone stuck in the middle of nowhere because they aren’t nice enough to her on the phone I don’t suggest doing business with them or you might get left stranded after being told they were coming to get you for 3 hours.
Stuck on a dark highway; with a four year old! We were rescued and taken to a safe location as repair shops wete closed. The phenomenal driver even was prepared to seat my child safely! I am impressed by the service provided and would definitely give this professional gentleman 5* ****!
Thank you M&S Tire Shop for a job well done and a family's safety prioritized. Now that's good business 👏
I just had the most kind and compassionate young man help me. Jay was so kind and he helped me after I hit a deer and had to have a tow. He was professional and talked me through the process! I would highly recommend this company to anyone!
Highly recommend their services. I was in a tight spot after one of my tires went flat on the interstate. I had two events to make it to that I thought I would have to cancel. M&S was able to get my car towed to a parking lot and able to find a replacement tire put on for me all in a span of about an hour and a half, putting me back on the road in under two hours since my flat. I have never experienced anything close to that in service and speed for a situation like this.
Specifically, I want to recommend M&S employees Wesley for towing me and Nate for bringing and installing my new tire. Both men went out of their way to help me find a replacement tire and get back on the road in record time. Once again I highly recommend M&S for all your tire and tow truck needs. 5 stars
Wesley was the tow truck driver that went and got my sons pickup off of the side of the highway in a very sketchy place. He made it work and got it loaded and went above and beyond to serve us and get our sons vehicle home from Greensboro to Tuscaloosa. We are so thankful for Wesley. Thank you buddy for being kind and keeping us informed and working into the morning hours You’re appreciated.
Friendly, Fast, informative, and Professional. I’m very pleased with Brian and his work. He arrived and worked hard to get my car up on the tow truck without having cars that would’ve helped moved it. He has a great sense of humor, which made things a lot less stressful. I’m very pleased with M&S Tireshop Towing. He will definitely be my future Towing Service. I’ll definitely recommend him to friends and family. He also Prayed for me and my Family before departure, a Plus for me. It was all a Blessing.
Since the very first time I used M&S for road side assistance I was highly satisfied. Brian is such a sweet heart and if you knew his story you would also know that he's a walking miracle. I called and requested Brian because I knew he would take care of me. The best part is they do not have you waiting a long to to get to you and he Brian does his work fast and correct. I would definitely refer this company and I would definitely request Brian.
