What clients say about Sammy's Towing & Recovery in Hartselle (AL)
I can’t say enough good things about these guys. I broke down on the interstate and managed to ease my way off the Hartselle exit. Sammy’s arrived much faster than I expected and the driver, Jordan, was super accommodating and friendly on the ride to the transmission shop. I’ve had a bad experience with a towing company in the past, so I was nervous…. But Sammy’s exceeded my expectations ! Jordan made sure I was able to get all of my stuff and felt comfortable. I would not hesitate to put my child or Mom in the truck with him. It’s never fun to break down, but these guys helped keep the day from being really bad. Thank you !
The husband and wife team that towed my truck after it was totaled went out of their way to help me have some piece of mind about my tools and what they could out of the kindness of their hearts and I respect and appreciate them more than I can express. I like meeting good people and professionals in their career. Thank you guys. You 2 are above the rest
I locked my keys in my car at 9 at night and they were there within 15 minutes! They even made sure to call and let me know they were heading that way just minutes after filing the report. Luke and the woman helping him gave great service and was very friendly. They got my door open in under 10 minutes! I will definitely be using them again if something like this happens.
Zach and Sheena arrived to save the day. Was out doing a photo shoot with my ‘67 Mustang Fastback Shelby GT500 RestoMod when she dumped coolant from being run hard on a very hot day. Hagerty's dispatched Sammy’s Towing out of Hartselle and I had the good fortune of having Zach and Sheena show up. Perfect service by both and for that, I HIGHLY recommend Sammy’s Towing, but more specifically Zach and Sheena as a team. Worth their weight in gold.
Wednesday, June 18,2025, on my way to work I had a flat. Paul came help to assist. Where I was at the GPS didn't pick up. Paul called me and informed me when and where he was coming from and his ETA was dead on point. I love the fact that he was concerned and very polite. Thank you Paul for helping me. I pray that God blesses you in a marvelous way. Once again thank you.
I would recommend this towing service to anyone in Morgan County! I needed to be winched out of a situation. I notified them and they came within 15 minutes and pulled me right out very polite professional! I will never call another towing service as long as they are in business.
Had an excellent experience this morning with Sammy’s Towing. They were extremely nice and professional and even gave me a ride to the tire shop. Highly recommended !!! Thank you Zach and Sheena!
Danny came to give me a tow. Great price and great service. Had my little 3 year old boy with me and he loves big trucks. Danny let him "help" with everything and it made my boys day. He went over and beyond what he had to do to make our day better. Will definitely use them again.
Only giving 2 stars because the people who picked up my car was nice, however, they need to be honest with their ETAs and the guy I spoke to on the phone told me I could get another tow company after making us wait 30 mins past when they said they’d be there. I’m using another company next time, the person on the phone ruined further business from me.
So let me just start with Zack and Shanna… Absolutely stellar.
I bit of background information. I waited for another Tow Company, which I wouldn’t dare mention their name, for about 3 1/2 hours only After calling every hour on the hour, finding out they weren’t coming at all.
AnyWho, ONE call to this company and they gave me an ETA of 30 minutes and they were there in 28. The customer service was great, very accommodating, huge truck, which let me sit in the back very comfortably. They got me to my destination and “thanked me for my business “ before I could “thank them for their service…”
I use this platform more often than not to let people know the companies that I experience and if they should stay away
But this is a few times I must say , I would call them first, especially if you’re not in a good situation and would like a Tow with great customer service
I was in a single car accident alone tonight. My husband two hours away, and I was a little bit frightened. I was not injured, but as soon as my insurance company contacted Sammy’s towing and recovery. I felt a little bit better because they are local and my husband is familiar with the business. The man from the company that came to help me was Oliver. He was wonderful, he kept me calm and reassured me that everything would be OK. He spoke to my husband on the phone and reassured him too and he carried me directly home. He carefully unloaded our vehicle exactly where we needed it to be without anything that was damaged on the vehicle falling off. I could not have asked for a better experience. I hope everyone that calls your company gets to work with Oliver and gets the experience I did. Thanks ever so much! Dana Lynn
Very thankful for this towing service that went above and beyond in our time of need. The driver’s kindness, knowledge, and sense of humor made the best of a tough situation. Call this company when you want a trustworthy person to help you out with a tow!
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