Well let me just say this this is Mike Hastings I called in today and a girl answered the phone and she had the smarts attitude with me right off the bat I was trying to see how much they would charge me to tow a car not far from there office to Athens and she told me it would be 450 plus credit card fees I’m not even going 30 miles that’s crazy and then said it would be at least 3 hours before she could get a driver clear well lest just say this her name is Katie she is very rude and hateful I will not call selfs wrecker service ever again I wish I could give lesser stars I have used this company a long time ago and there was a young man in the office he was the best I can’t remember his name but they need to get him back in there doing there secretary work he was very respectful too i think the owner is Melissa if it is you need to do something with the girl running your office I will not call this company ever again I need to know who’s the owner of this place is
Self's to the rescue! We are so thankful for everything that you did for us Friday morning in our time of need. We will definitely recommend you to all of our friends and family.
BIG THANK YOU to Jonathan with Self Wrecker Service. He was such a blessing to me and my family this evening. Best service I have ever received from a tow company. Highly recommend Self Wrecker service for all your towing needs.
Phillip jumped us off at buccees, it was hott and he had us going in minutes. We didnt call he saw us and took responsibility thank you and God bless. Jesus is king
Thank you to Melissa and Self’s Towing Service!! This is a great company to call for towing, everyone we talked to was really considerate. Shout out to Phillip H. the driver!! Why call someone else when you can call the best! SELF’S TOWING!!!
This is the worst service I ever had I called and asked days ago about how much to get car off their lot and etc. she said she didn’t know and I get their it’s almost $800 for three days but she said they charged me for 4 days cause the system did it and it was only 3 days and they would not let me get my car and load it up they said they had. To tow it to another location because their insurance wouldn’t let me get my car I paid for off the lot and also they charged me another tow fee to drive across the street. Per their insurance not my request they said it was a clean up fee and there was nothing to clean up then she said the city of Athens charge them and they charge us we contacted them they said they do not charge a fee . if they are going lie and at least be consistent
Pretty sorry establishment to try and keep an old woman's personal belongings, because she couldn't afford the several hundred dollar tow bill. It's almost christmas, and they had the audacity to act like that. Her drivers license, and bank cards were all in the car. She just wanted the personal belongings from the vehicle. I wont leave a bad review, simply because as a fellow buisness owner I unfortunately know how these "stars" can affect your buisness. But as a human being, I will say I'm ashamed to see how you treated her. It took her leaving a bad review, for you to finally give her the belongings if she removed her review.
After having a blow out on 65, I called Cadillac Roadside Service . They contracted a different towing company & 3 hours later that company had not arrived. After 6 phone calls back to roadside service I was losing my marbles with Roadside service and the contracted towing company, I called Justin while on the phone with Roadside service and had them move the service call to Self’s Towing regardless of the fact that Self’s wasn’t contracted through them . Justin verified payment while on the phone & immediately sent someone out . Less than 30 mins later & I was finally towed to the dealership thanks to Self’s Towing. HIGHLY recommend Self’s for all your towing needs !
Our truck broke down in Athens this morning so we called Self’s Wrecker. The lady that answered could not have been nicer, which was very helpful since we were having a tough morning. The driver, let me just say he was absolutely the BEST! He was so friendly, helpful and made the situation much easier to deal with. I can’t remember his name, but he was on call for the Hwy 72 / I-65 area in Athens (for his employers reference). If you need a good tow company, please consider Self’s Wrecker. Price was comparable to competitors in Athens, but for us, the customer service set them apart this morning!
I cannot say enough good things about Self’s Wrecker service. My SUV had to be towed from Redstone Arsenal which is a pain dealing with access to the base. Melissa rode with her driver to make sure they were able to get on base with no trouble and on time! They were excellent and I will never use anyone else!
Melissa and her team were great to work with! I had someone broken down on the side of the road somewhere between Alabama and St. Louis. They were able to help me locate him on the interstate and get him safely to an auto repair shop and even helped me find a hotel that would be close by so that they could drop him off (late on a Sunday night). Excellent customer service and a really fair price. Would definitely recommend them!
Fastest service I have ever had. Simple jump off but they came to me late in the evening in the middle of town at a closed gas station. Owners are the sweetest people as well. All around reliable and reputable in every way. Amazing staff. Can’t go wrong with Selfs Wrecker service!!!
Rocks came off one of their trucks on the interstate and cracked our windshield. We called them and they told us they would have it taken care of. Very pleasant people to work with.They called Oden’s Auto Glass and had them replace it.
Great service. The guy who picked up our boat after a blowout on the trailer was fantastic!!! He was extremely helpful and had a great attitude. He helped make a bad day better. Thankful no one was hurt and all we had was a boat that needed to be towed.
No wonder insurance companies don't use this place. Pricing is ridiculous, and the person who answered the phone was rude and didn't care. Their prices were more than double other more reputable places. This place is a joke.
Very quick to rescue me after hitting a deer. Phillip was professional and courteous while picking up my car. He took extra care to put cloth between the straps securing my car. I HIGHLY recommend Self’s Wrecker Service!! Thank you for being the BEST!
Melissa made everything so easy after my husband's accident. She answered all my questions and eased any concerns I had. Such a sweet and caring lady. If anyone needs a tow Service these are the folks you want to use. Thanks again for everything.
Overwhelmed by the help from Melissa and Michael . Great people that took great care of us ! Came to our rescue and went way out of their way to help us!
I wish I could give less. These guys are a joke. Called to get a tire changed the truck showed up and didn’t even have the proper tools. He used half a Jack took him longer to jack the vehicle up than anything. No jack handle a four way that wasn’t doing anything. He spent more time running around and on his phone than work produced. I had to pay before he even worked on it and after him being in his phone trying to make tools to do the job he only actually worked on the truck for maybe a total of 10 minutes called his boss and said he couldn’t do it. I had to pay $210 for them to do nothing. USE ANYONE BUT THESE GUYS.
When I say I had a tow truck out between 15 and 30 minutes! I work in insurance and do a lot of emergency roadside claims! This was by far one of the easiest, quickest, and customer friendly places I have ever dealt with! He had the car loaded up and ready to be towed in about 10 minutes flat. I was so impressed with their service. I would highly recommend to anyone who doesn’t want to spend two hours on the side of the road!
Not all heros wear capes sometimes they drive a tow truck! Monday morning…battery dead and list a mile long of stuff that needs done. I called in an absolute panic! The office was not just kind but soothing! Honestly if Melissa wants to change careers she should look into hostage negotiation . She is that calming!! She promised to get someone to me as fast as possible. In no time Philip pulled into our driveway. He was fast, helpful, and professional!!! So fast it would make your head spin my car was back on the road. And the cost was less than I was expecting with AMAZING service!!! We will never I mean NEVER call another wrecker service! Y’all are totally my heros of the day!! Gold stars for everyone!!!
The owners, Melissa and Pat, went out of their way to help our daughter when she was stranded in her car 400 miles from our house. It is great to find a company who actually cares about their customers. Thank you Pat & Melissa!!!
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