After another towing company never showed up I contacted Big Blue Towing. They answered right away and were very helpful. Vehicle was picked up on time and delivered to requested location without any issues.
Overall a good experience. The woman who answered the phone and took my information might’ve had the worst customer service skills imaginable. Unwelcoming. Bad attitude. The gentleman I spoke with that picked up my vehicle was great. Good attitude, great communication, kept me updated at every step, and let me know when my car made it to its destination.
Great service! I was referred to Big Blue by a local dealership when my companies work van broke down. Rusty responded quickly, hooked it up and actually dropped in a service rack at the dealership. Not from the area, but highly recommend using Big Blue Towing
Big Blue Towing was very responsive to our emergency situation. Their dispatched driver was kind and knowledgeable about the type of engine issues we were having as he shared insight on what we needed to do next. I am very thankful for the professionalism and compassion Big Blue Towing showed towards us.
Had to have my car towed to a shop and Big Blue was great. Easy to work with, reasonable prices. They even left the paperwork in the car for me. Thank you!
I had my vehicle towed by Big Blue, and the customer service was great. She told me to contact AAA, and they would handle the expenses. The driver of the company called me and said he would be at my location in 20 minutes. I like courteous people who say what they mean. I usually use Big Blue for towing because they arrive in timely manner.
Very fast came put my donut tire on within 20 minutes $100 for the service however they are a bit pricey when it comes to my attempted purchase of two new tires a price of close to $600 for two tires I think not no hard feelings I went to Opelika purchase two new tires $284.00 brand new. Win
Big Blue is awesome. They are the most professional and friendly towing company around and they know their job. Great job! Just to further prove my point, the owner took the time to reach out and say thanks for the review. This company is awesome. Getting that 5 star rating!
I Work For Ray's Collision And U Could Not Sent A Nicer driver. I really had a great time even though my truck was having problems. Great guy please keep him on the payroll. Hard to find employees like him. Thanks again curt barnes.
John is a great guy. If he can help you, he will. My experience was great because of the friendly people that work in the office. They had compassion for my family & I and that goes along way. Thank you to the people at Big Blue Towing.
Big Blue Towing in Auburn offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Big Blue Towing are located in Auburn, and the exact address is listed above on this page. Our regular business hours are 8:00 AM - 5:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Big Blue Towing in Auburn buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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