O'Reilly Auto Parts in
Hoover (AL)

What clients say about O'Reilly Auto Parts in Hoover (AL)

• Cindy Galloway

  Just wanted to give a awesome shout out to this store! Lee has went above and beyond what I needed for my car. He got me a battery and installed it in less than ten minutes. He helped me with my check engine light and ran a test on it and found out I needed a new battery! Thanks Lee! You are my hero!

  Jul 21, 2025
• Rod Johnson

  Friendly and helpful staff. O'Reilly Auto Parts has everything you need for car maintenance—great selection, helpful staff, and fair prices. Their tool rental program and rewards system make DIY repairs even easier. Highly recommend!

  Jul 01, 2025
• Princess Leah

  Needed a specific coolant for the Rover in a hurry.

  Apr 19, 2025
• D Garalt

  AN EXCELLENT PLACE WHERE THEY SERVE YOU WITH RESPECT AND HELP YOU FIND THE RIGHT PART FOR YOUR VEHICLE, THE BEST PLACE TO DO BUSINESS

  Mar 07, 2025
• Ryan Feagin

  Very helpful. I went to get a passenger-side wiper blade and they were able to help me find what matched my car, even though I had bought a driver-side wiper blade somewhere else. Assisted with installation as well.

  Feb 09, 2025
• Andy Parrish

  Always helpful here. Ricky came out to our car in the rain and helped with a problem we were having. Thanks!

  Jan 26, 2025
• A R

  David was very helpful and kind would definitely recommend this location!!

  Dec 29, 2024
• F Be

  I don't often leave reviews. However, I woke up to a dead battery and after finally getting my car started/jumped I made it to O'Reillys. I want to brag on Chris! He was not only professional but was sincerely a nice guy. On top of that, he had a new battery in my car in 8-9 minutes. My bad day was cured in a short time with no BS. The world needs more people like Chris.

  Dec 20, 2024
• Jason Johnston

  Always helpful and friendly employees that know something about cars. They may not know everything, but they know more than just how to ring up your purchase.

  Oct 06, 2024
• Wayne Eby

  There is a reason I shop at O'Reilly's. People like David. We were traveling and realized our headlight was not working. He solved the problem, and it didn't mean a sale. But it does mean I will always be an O'Reilly's customer.

  Mar 22, 2024
• Savannah C

  The only car shop I go to even after moving further away because they’re kind, knowledgeable, and best of all don’t immediately become condescending, anytime I need anything for a car I’m working on or for my own I would rather make the 30 min drive here instead of the 5 min drive the shop down the road from me. Hands down the best shop and best employees hands down

  Feb 03, 2024
• Chuck Segrest

  We were told we needed a couple of items from another party. We talked to John and he tested and the battery was the problem He changed it for us and the car works great. We will always go to this store and John from now on…..

  Dec 16, 2023
• Nephateria Barnes

  I think the guy who helped me name was Dave, but not 100% sure, but he was super cool! I went in for an order pickup for my brother and it went smooth!

  Dec 03, 2023
• lorenzo billitteri

  O’Reilly Auto Parts stands out for its exceptional customer service, overall quality, and value. The staff are often praised for their knowledge and willingness to help, providing personalized assistance and expert advice on a wide range of auto parts and accessories. This high level of customer service enhances the shopping experience, making it easy for customers to find exactly what they need. In terms of quality, O’Reilly offers a diverse selection of reliable and durable auto parts that cater to various needs and budgets. Their products consistently meet, and often exceed, customer expectations in terms of performance and longevity. The value aspect is another strong point, with competitive pricing and frequent promotions that make their offerings more accessible. Overall, O’Reilly Auto Parts successfully combines top-notch customer service with high-quality products and great value, making it a go-to destination for auto enthusiasts and everyday drivers alike.

  Nov 28, 2023
• Heart

  Incredibly helpful staff who shared useful insight and went out of their way for me while I was trying to figure out an issue/ what products to get there. Thank you to the fabulous employees here!

  Nov 03, 2023
• Jared King

  Showed up 5 minutes before closing to buy a replacement low beam bulb. Ricky, the store clerk, was super helpful and even helped install it quickly. Really appreciate the customer service! Will definitely be back in the future

  Aug 09, 2023
• Sandra Fantroy

  I went in yesterday to buy some fix a flat and Rose was very knowledgeable about the different types. She also told me that weather can play apart in the tire pressure. Secondly, she was very encouraging. Customer service is very important!

  Dec 25, 2022
• Kelly Mcmahan

  The two females working at the counter were outstanding. I presented a complicated return from a previous store employee. The assistant manager was very calm and found the account and helped with the return. High quality staff at this location!!

  Mar 22, 2022
• Brian Thomas

  I stopped in because of a battery that was dying. Deidra initially assisted me and was extremely kind and helpful. The manager, Daniel, checked and found that it was still under warranty and installed a replacement battery and taught me some maintenance tips. Both were super nice and easy to work with. I will definitely use this store again. I am in sales and take notice of excellent customer service, which is harder and harder to find these days.

  Dec 14, 2021
• Todd Cruse

  Had a great experience here. Daniel goes above and beyond every single time I go here and even spent well over an hour trying to help me get my car started to run a test on it. The man deserves a raise

  Dec 09, 2021
• Paris Topazi

  I always seek O’ Reilly’s out over any other auto parts store. Why? Well, i’m a single female that has no clue about car stuff so anytime i need a headlight bulb changed or wiper blade replaced, they’re always more than willing to help out. And refuse to accept tips! Big props to Michael for helping me out this visit and being so kind!

  Nov 26, 2021
• Daniel Burnett

  Great service always a clean store. The people behind the counter are always friendly and helpful. Great prices and they are not afraid to compete with other stores in prices and service. Would reccomend to any if my friends

  Jan 12, 2021
• ASEmechanics West

  This is by far the best o'reilys i have ever been too! I will bring all my business to this location only! I have been to hundreds of o'reilys and other automotive part stores over the years and this has them beat! I am a certified master mechanic and ran my own mobile business for years in Alabama Georgia, Tennesse, Indiana, Texas and Florida and I have never had service this exceptional and the employees are very knowledgeable and friendly! The woman Kourtney that works at this location is amazing and helped me and my wife when others wouldnt bother and rather just turn me away than do the little extra work to find my account and parts we needed! I would highly recommend this oreilys over any other. Thanks for the help! :)

  Oct 24, 2020
• Garret Hall

  Really appreciate talking with John and getting his feedback on some car concerns! Helpful and knowledgeable! Love O'Reilly's but this one has now become my go-to if I don't feel like driving to Pelham.

  Sep 12, 2020
• gerry daniel

  Very professional, friendly, and helpful employees. My battery had died, it was extremely hot outside, I had groceries in the car and at 65 years-old I needed the help. They sold me a new battery, installed it and I was on my way home. Thank you very much for the service.

  Aug 31, 2020
• Adam Ballew

  The guys at this location go above and beyond to ensure that you get top quality service. Pulled in on a dead battery and was switched out and gone in less than 20 minutes. I always shop at O’Reilly no matter where I’m at, but this is my go to store from here out. Thanks guys!

  Jul 22, 2020
• Lara Polk

  I gave this location a three stars just due to the fact that I was stranded there after I went back out to my car due to a flat tire. I went back in to ask if I could use the restroom because I knew it was going to be a while before roadside could come fix my tire. I was told they didn't have a restroom for the public. I have been in other locations and this is never been a problem and due to the situation I just assumed that they would allow me to use the restroom. I actually had to stay about 2 hours afterwards waiting on roadside due to them being busy. I don't know I just felt like I didn't get very friendly service.

  Apr 03, 2020
• Tommy Townsend

  Very good experiences Everytime I shop here. The staff is friendly and helpful. I needlessly bought some brake fluid and they recommend me to return it. You never feel like they are trying to upsell you. The only place in the neighborhood I'll use; easy five stars

  Apr 09, 2019
• Josh Hall

  These guys were awesome....and patient with me! I have never purchased auto parts in my life and decided it was time to, at least, be able to change the oil filter...for me easier said than done but they got me through it. Thanks guys!

  Mar 05, 2019
• Rider 0401

  These guys were awesome! They were all so helpful, knowledgeable and super friendly. They had my new battery installed and ready to go in 10 minutes!

  Sep 19, 2017