Sullivans Inc in
Bessemer (AL)

What clients say about Sullivans Inc in Bessemer (AL)

• Lacy Jones

  If I could give a negative star, I would.
  
  I called with a simple question and was met with complete rudeness. The lady I spoke to had a terrible attitude and was dismissive from the start. I was told she is the “top person” at the facility, which is honestly a joke.
  
  The disrespect was unbelievable — she actually told me “good luck” and hung up in my face. When I called back to continue the conversation and requested to speak with the owner or someone above her, she said the owners were out of town in Korea. When I asked when they’d be back so I could follow up, she told me “never” and hung up again.
  
  This wasn’t just a casual call — I was inquiring about my brother’s motorcycle jacket after he was tragically killed earlier this month while wearing their gear. The lack of compassion, empathy, and even basic professionalism is unacceptable.
  
  I own two businesses myself and would never allow my staff to speak to a paying customer this way. Save your money and spend it somewhere else.
  
  I will be in contact with the better business bureau.
  
  She can have the day she deserves :)

  Oct 01, 2025
• Fast Religion Racing (Ford)

  Great place with great people.

  Apr 11, 2021
• Lily Edwards

  Motorcycle BAD

  Jul 02, 2020
• Regina Parks

  Very nice

  May 15, 2019
• Winter Shade

  Motorcycle supplies distribution warehouse. Not a store for general public.

  Aug 03, 2018