What clients say about Uni Towing and Roadside Services in Attalla (AL)
Huge thank you to Briar with Uni Towing! We were stuck at Love's gas station for 3 hours, and he arrived within 20 minutes of being called. He quickly found a simple fix, got us back on the road without towing, and wouldn’t even accept a tip or payment for fixing our keys.
Bless him and his kindness — we’re beyond grateful! 🙏
Locked my keys in my car and needed fast help in the Gadsden area. After getting ghosted by another company, I called UNI Towing and they came through big time, showed up quickly and had my car unlocked in under 30 minutes. Professional, friendly service with no hassle. As a local favorite around here, they’re reliable when you’re stuck. Will definitely call them again for any roadside needs. Highly recommend UNI Towing over the ones that just waste your time!
I cannot say enough good things about UNI Towing, and especially Shawn and Briar. They quite literally got our family out of a very unsafe situation on the side of the highway while we were traveling with our camper. From the moment they arrived, they went far above and beyond what anyone could reasonably expect to make sure we were safe, calm, and taken care of.
Shawn even used his personal truck to tow our camper to a local campground just to make sure we had a safe place to land — something I will never forget. Their kindness, professionalism, and genuine concern for our family meant everything in a really stressful moment.
This experience was a powerful reminder that the world is still full of truly good, compassionate people. We are so deeply grateful to Shawn and Briar and highly recommend UNI Towing to anyone who ever finds themselves in need. Thank you for turning a scary situation into one filled with humanity and care. 💛
On the way back to LaGrange, Ga from Birmingham,AL, our car lost power. I called AAA, and UNI Towing was dispatched for the rescue. Technician LaDarin Elson showed up in record time and went above and beyond the call of duty. Very professional, safety conscious, and speedy. He made the 92-mile trip in record time. This young man deserves a raise and a Christmas bonus! LaDarin is a true asset to UNI Towing!
Had an issue with my truck starting. Called AAA and Uni Towing came to the rescue. Technician Bryer came out and went above and beyond the call of duty. He was very helpful and accommodating. Ty Bryer for all that you did to get me going. (Owner) Give that man a raise. He's an asset to your business.
I have used them several times they are always very professional … if you are ever locked out of your vehicle or need a tow home they are the absolute best !!! Thanks for all your help !!! Would highly recommend!!!
Could not get an answer from any other company in the area. I had been sitting in my car for 2 hours when they rolled into the Noccalula Falls Jacks to get dinner. They had me set up and on the way back to my house in less than 10 minutes and the driver, whose name I believe was Daniel, was fantastic. Great service and a great price.
I definitely recommend this place they made my bad day a lot better! After contacting Roadside Assistance I was told the tow truck would arrive in an hour but Wayne got here 20 minutes early. He was very nice and helped me find a tire shop that was open since it was Sunday. He made sure I would be okay before leaving and I appreciated it so much
Another tow truck company left my Inop. car unsafe halfway in the road when they towed. Instead of in the yard as I instructed them.
UNI TOWING then came and repositioned the car out of the road within 25 minutes. Ask for Dodel if you want service
After we requested assistance, Heather called us immediately and let us know her ETA, which was MUCH sooner than we expected, given the freezing temps and holiday weekend. She arrived right on time and got our car issues straightened out in a matter of minutes. Heather was definitely the hero of the day!
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I had an exceptional experience with Heather, a highway specialist from UNI Towing and Roadside Services. When I found myself stranded on the freeway, she came to my rescue much earlier than expected. Her kindness and professionalism made a stressful situation so much easier to handle. I really appreciate her quick response and outstanding service while using my AAA. Highly recommend Heather for anyone in need of roadside assistance!
Excellent service! Called AAA for a dead battery and was expecting a significant wait time - Heather from Uni was there within 30 minutes and got me on my way - prompt, courteous and knowledgeable - highly recommend!
Heather at UNI Towing is great. At 7 months pregnant I was worried about being on the side of the interstate for hours, but Heather got to us so quickly, efficiently changed our tire, and even made sure our spare had enough air with her compressor. In total it was only 40 minutes from the time our tire blew to the time we were back on the road. 5 stars, thank you!
Used AAA to change a flat tire. When I hung up from AAA, UNI towing called immediately and sent Heather out. She arrived in 30 minutes, pronto, from Attalla. She changed the tire, answered my questions and I was on the road to get my tire plugged in minutes after that. Call them! They are great! AND-Heather gets 5 stars from me!😁
"Impressive Assistance from Uni Towing's David!"
Uni Towing truly saved the day, and David played a crucial role in making that happen. His expertise and efficiency in handling my towing needs were unmatched. David's friendly demeanor and willingness to go the extra mile did not go unnoticed. I couldn't have asked for better service, and I wholeheartedly recommend Uni Towing, especially if you're lucky enough to have David as your driver!
Tonight, after waiting for AAA to send us a tow for over 3 hours, UNI TOWING came to the rescue! They called me to assure us the tow truck had been dispatched, and gave us a firm and accurate ETA. The driver was at our location in 20 minutes and the driver was so professional and caring! Thank you for turning a AAA disaster completely around!
Very efficient and friendly. Heather with UNI (through AAA) came to my rescue not once, but twice in one day to put air in my tire. Came all the way from Attalla to Jacksonville both times and maintained a positive and helpful attitude. Very responsive and helpful in getting me where I needed to go
Awesome business, was handled very professionally, came out right away. My operator was Heather , and believe me I had us in a mess but got the job done very efficiently. I’d recommend these guys anytime. Thanks again
Zach
From the time I initially spoke with them, it was a great experience! They arrived quickly and Jeff, the technician, truck #105 was so nice and polite. It was “yes ma’am”, “no ma’am as we discussed the issue and where I needed towing to. I rode in his truck and it was clean and warm! Cant say enough about the exceptional and professional service I received from UNI!
Jeff was very quick, professional, and courteous and I was impressed with how clean he keeps his truck (cleaner than my car 😂). I hope I never need another tow but if I do, I’d definitely call UNI!
My car died on the way to spend Thanksgiving with my family. Thankfully I had AAA and they sent William from UniTowing. He was there in 45 minutes (amazing considering my rural location and it being a holiday!). William was polite and professional and quickly had my car on the tow truck. A great employee and a great company!
Twice now I've needed roadside assistance both times Heather responded within 10 minutes she called to say she was on her way within 15 minutes later SHE WAS THERE! Timely, professional, courteous.... A 100....I was quite confident in her work she gave the impression she knew what she was doing and her performance said nothing less... Thanks a million HEATHER
David was excellent, arrived in schedule and promptly loaded vehicle onto the flatbed then took care to safely unload in a convenient spot. Highly recommend UNI's services..
Update: unfortunately needed another tow a couple days after and was another 5 star experience and I was actually relieved to find out that Uni would be proving the service again. David called right away and gave me a time frame and like clockwork he delivered and was just as courteous and cautious as the last time. Thanks again!
The lady that came to let us in the gate was not friendly at all. I have worked with the public at both my jobs being the hospital and the ambulance. I was smiling but that didn't matter. She had an attitude from the start and couldn't answer any questions my daughter was asking. With her attitude my daughter got one right back at her and I didn't blame her a bit. If your having a bad day or had a bad experiences you don't take it out on everyone. She had a different price than what was quoted the day before and had the attitude about that and also about not having a way to write a receipt for the money. If you take money especially that amount you should be able to write a receipt. The young lady at the office was nice as she could be and very helpful. I just can't say the same about that worker they have.
Excellent tow service, Drew and Steve were very professional and very courteous, definitely good guys, my mom was stranded on the side of the road with 2 dogs in the car absolutely flipping out and they came to her rescue, they were there quick and loaded her car and the dogs on the tow truck very professionally. In my opinion these guys saved my mom when I couldn't get to her and would trust and recommend them anytime. Thank you Drew and Steve and Thank you UNI towing
Heather came out very quickly and did an amazing job getting my van unlocked. Was super friendly and did an amazing fast job. Would highly recommend!! 5 star service all around! Thank you Heather!
Got a flat tire just outside of Guntersville State Park Lodge. We called AAA and they were able to send UNI Towing out to us. Heather was friendly, quick, and went above and beyond to get us back on the road safely. She turned a bad situation right around for us. Can’t thank her enough!
Hands down the absolute best tow experience to date! Once being passed between 3 operators with AAA, our service was finally dispatched and we settled in for what we thought would be a 2-3 hour wait based on previous experiences in this area. Much to our surprise we received a call from UNI Towing and the driver was less than 3 miles away. Prompt arrival, new/clean equipment, knowledgeable and friendly driver who both promptly and safely delivered the vehicle to the exact spot at the designated location. The entire experience once dispatched was a mere 20 minutes. WILL USE AGAIN & AGAIN. HIGHLY RECOMMEND!!!
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