What clients say about Ray's Towing in Kellyton (AL)
Brian truly went out of his way to make sure our camper van was jumped and started… and stayed started no matter how long it was going to take. Very thoughtful and good communication. Would definitely use Rays again.
Absolutely amazing service and man! 4:30 in the morning, and he answered my families call. The only person that even tried to help us with our flat tire! He went above and beyond to make sure we were safe and gave us a spare for the rest of our trip! Angels like this are hard to come by. We hope nothing but the best for this man and his business! And obviously don't recommend anyone other then rays towing in Alabama!!
AMAZING !!! And he is so sweet! He came and got my At 3 in the morning. He was fast getting there and he got my car home FAST! And the price was great and reasonable
Thank you so much! Your promptness, honesty, consideration, professionalism and kindness was much appreciated! Your pride in your work is very evident in each action. Thank you for trusting me. I wish you the very best in your business!
THE ABSOLUTE BEST Customer service I've ever received! Such kind hospitality and was very delighted with the kindness and outgoing help I was given under my circumstances!! I 100% recommend!!!
Best customer service I’ve ever experienced in towing. Very nice man and very helpful even though he didn’t have my car he helped me find it on a Sunday when he didn’t even have too.. i highly recommend this guy!!
Ray has Amazing customer service skills. I got stranded on 280 in the middle of the night. Ray was the only driver who answered the call. He was quick and helped get me off the side of the road.
When I say it was the nicest experience, All my tires was dry rotted and he towed us all the way home 57 miles. He helped with everything, very nice person, so I can say if you need a very good and honest tow service, this is the one you should call...thank you sooo much Mr. Ray!
They answered my phone call right away, even tho it was Thanksgiving weekend. John Ray took my call and said he'd be in touch in less than an hour.
26 minutes later he called and and advised when they would be onsite.
Within less than 20 minutes when they called, he was onsite, and gave me a jump start, and I was able to take care of my car troubles (very old battery from 2017) and my problem was solved.
I could NOT have been MORE satisfied with their response time and onsite service. IF, I ever have an issue that they can respond to, they will be my first phone call.
Again, I could NOT have been MORE satisfied with the response time, and the service. I will NOT call another service company if I ever have something that Ray's Towing can resolve.
Thank You for your Excellent Response and service, and it was a pleasure talking with you while you were onsite.
BRN - Alexander City, AL 35010
Ray came and pulled me out of a muddy ditch when other companies were unwilling to come out. Awesome service and professional results. No damage to my truck. Also, very friendly and personable while I was not having the greatest of days. Thanks again Ray!
Ray came out on a Sunday afternoon to jump us off so that I could get the car going for work on Monday. He and his wife were headed out of town with their family to a big event in our area, but they decided to stop by and help. He couldn't have been nicer! My husband had a nice time visiting with him while he was charging our car. Good people and we will definitely use from now on! Highly recommend!
New to the area and had the pleasure of meeting Mr. Ray today. The sweetest man anyone could ever ask for to show up and save the day. He got to us very quickly and made sure we were all safe. We had our kids with us and he never even skipped a beat saying hello to them as well. Most fair and honest price. We will absolutely be calling again.
My ‘79 volkswagon beetle convertable stranded me on a 98 degree Sunday afternoon. Brian Ray came to the rescue! Not only did he tow it to the service center I chose, he went above and beyond and found shelter to put it under because the top was off. The highly recommend Ray’s Towing!!!
Ray is an absolute SAINT of a man. My car has been acting off for weeks and finally I got too nervous to drive it further. I was a good over 30 minutes from home and just got off a 12 hour workday (horrible day that had me just disheveled) out of the 3 closest to me tow trucks I called, he was the only one to not go straight to voice-mail. He went out of his way to even make sure he had my number and I had his because I was in an extremely dark area on 231. He is so sweet and personable and he even helped me check my car to try and eliminate the issue (I thought it was a bearing) if I ever get stuck somewhere again and need a tow, I will only ever go to Ray from now on.
We had the pleasure of meeting Mr Ray on the evening of July29th, 2023 . We are an elderly couple from out of town, meeting family also from out of town at Winn Creek for a day of fishing and piciniking., We were our way home had already noticed something wasnt right with the way truck was driving but couldn't pinpoint problem, no service centers open on Sat. evening..decided to take it slow but to go on home. Had a blow out..( We have AAA.), we called them had waited on side of hwy. for about an hour when they called to say it was gonna be a while they were sending some one from some where we had never heard of .as they had no service providers in the area.. We suggested they find someone local. They called shortly said they located Mr Ray that had Ray's Towing in Kellyton, Al. Within 5 min of hanging up with them Mr Ray called to say he would be there shortly, he was there in less than 30 min. Very courteous and professional. Went about pulling out spare out find it not in good shape and doughtlfully it would make it home. He offered he had his shop and garage back down the road a short way, thought he had a better tire that stood a better chance getting us home. We did and he had a good tire (hard to find size for a truck,) got us on the road in about an hour for a very good price that most services would not not even except as labor alone. We would not hesitate to recommend him to any family or friends in out of the area. Thank you Mr. RAY.
Met Ray about a week ago and he said if I ever needed a towing company to call... well....a week later and just so happen I did. We interrupted time with his family and he STILL went and got my car and towed it to our house. Parking it exactly where we needed it! Excellent service and price. If we ever need a towing company again we will be using him again.Highly recommend and I don't do that unless I mean it!😄
Use a towing service that the pro’s recommend. I did, and they were fantastic, didn’t over charge. Honest and reliable. I’d give them a extra star if possible.
A caring and honest business. Helped my aunt on Mother's Day, no other towing company was available at the time. God had a plan that day when he sent us Ray.
Best roadside assist company I've ever delt with in my 64 years...they came on short notice, on Mothers day no less, and apologized it took so long to get here (and it wasn't long at all). Outstanding service at a reasonable price. If you need help, call them!! They get 10 stars out of 5 in my book.
A friend had been telling me that if I needed tow services call Ray's, I am so happy I listened, I had to have my truck picked up from a friend's house and towed home, they called Ray's for me and within 45 minutes my truck was home they stayed here for about an hour just talking and getting to know each other, they are some of the nicest people you would ever want to meet So if you ever need a tow truck for anything don't call anybody but RAY'S TOWING.
I was stuck on the side of the highway waiting for my roadside assistance, and Ray pulled up to ask if everything was okay. I already had a tow on the way but he was kind enough to help me out with getting My spare put on ( didn’t have a jack or wrench ) so I could drive up the highway to a tire shop . I’ve had some pretty bad luck and Ray was the best luck I’ve had all week and saved me hours of waiting . Thanks Ray!
A very unfortunate situation turned into the most positive imaginable. Without notice my sedan’s serpentine belt broke, leaving me stranded after dark - and with a carload full of items and a sick child in tow to boot. Ray couldn’t get to me fast enough. He coordinated picking up my child and me, delivering us home and then taking auto to dealer- all after hours- and all the while saying “it’s going to be okay, bless your heart etc etc”.
His price was fair and honest, his service was unparalleled. (He even sent confirmation car had been delivered and was secure)
If you need a tow service things probably aren’t going so good. But, if you contact Ray’s Towing Service you will be in the kindest and fairest hands imaginable.
Brian Ray was prompt, courteous, and I feel like I made a new Friend! Showed up quick, great Service, Realistic pricing. Thank you Brian! I highly recommend
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