What clients say about Family Tire Company in Eastaboga (AL)
I arrived, was greeted and the problem with my slow leak tires was repaired! Friendly customer service, good advise to help prevent problems and a very fair price. I recommend Family Tire right here in Lincoln.
COMPLETE CUSTOMER SATISFACTION!! I just left these gentlemen 5 minutes ago and had to stop and review. I have never been treated with such kindness and respect at any other auto repair or tire shop, etc. in my entire years of owning vehicles! There's not many real, hardworking, thoughtful and honest people in business we come across these days with everyone trying to make a buck. But these guys proved today that there are still some out there we just have to have a little faith. Sorry, I didn't get names to call out but Thank you guys, sincerely. I will NOT take my car anywhere else for tires, if I don't have to.
I don't know these guys from Adam, but from the moment I 1st pulled in they treated me like family. The lead tech is funny, personable, but very serious about providing high quality alignments & training his techs. They are not lollygagging. They strike a nice balance between hustle and quality, precise service. Your tire angles, toe & camber measurements will all be printed & made available to you after completion of service. Spirit of Southern Hospitality is present, with a keen eye for cleanliness & safety. The price is standard in the industry, maybe competitive. Their tools & equipment are up to date & functional. The shop is situated on a really nice little piece of land you can stroll. Walking distance to convenience and dollar stores. A very small metal tab was broken during my rear camber adjustment. May have been inevitable considering my car is 20 years old. May have been bent and weakened already by other technicians in other states. May have been spun too fast & hard by this newer tech. Regardless, they handled the situation with class and superior ethics. I'll be coming back. HIGHLY recommend this shop for tire & alignment services.
Picked up a screw in my wife’s tire today (Saturday morning—5 days before Christmas) and they were open exactly when they say they are—something the owner clearly understands is important for business. Great price on a high-quality used tire in the exact size I needed, and I was in and out in about 15 minutes, even during the holiday season.
The owner and employees were courteous, easy to talk to, and genuinely treat you like family. They exceeded expectations and even replaced a missing lug nut. Excellent service and solid business practices.
I stopped at family tires on a emergency. I was from out of town and I had two bad tires on my truck. The owner gave me a great price for two brand new tires and I was about to order them. He then continue asking me questions about the tires on my truck. He told me that the tires look brand new and I should call the big chain company that I purchased them from that they should cover on the warranty. He even offered to call them for me.
I called the company and they said they will warranty the tires.
So even though he lost a sale of two brand new tires. He did the right thing and lead me on the right direction that was best for me.
Shows the integrity and honesty that this business has! We need more business owners like him!
Great service!! Quick and responsive. If you haven't given them a try, you definitely should. They ordered my tires they were there when they said and quickly called and I went right in and they were put on. This family owned business is WORTH IT!!!
I have used them multiple times, great, fast service, I always get used tires being that I have an older car. Tire tread is always great. Customer service was awesome. Highly recommend.
We had a flat tire on I-20 and Family Tire gave us a GREAT deal on a good used tire. The service was great and everyone was very friendly. Waiting room was air-conditioned and very clean.
I am a repeat several times over again customer, continuously Impressed with their staffs friendliness and service. Very professional business and I wouldn’t get tires anywhere else locally!
Talladega motor speedway struck, and it struck hard. The really bad roads ripped my ball joint clean off my truck. I got the right front end back together with all new parts, but needed an alignment. I googled, found this place and called. Took me 5 minutes to get there and then they put the truck in right away and went to work. Fast and affordable, fixed her right back up!
Awesome folks highly recommended friendly reliable not over priced for tires or service and they treat disabled folks just like regular people. That makes them stand out from most businesses.
They have moved from the location pictured; so, you may need to contact them prior to your visit. This is an excellent place for tire repairs and mounting/balancing. We have not purchased tires here yet. They were able to get right on the issues as soon as we checked in or whatever you call it. Very friendly. Highly recommend!
Feb 2025...Revised to add: During our last visit, we asked about prices for a friend who had recently relocated to the area. We found the quotes provided to be very reasonable. We gave the friend the information. They purchased tires from this business. They have not expressed any negative thoughts/issues to us regarding the services received.
Based on all this information... we highly recommend this business.
I had gotten another nail in My brand new tire And needed to get it fixed quickly- I got off work drove straight there and they had me in and out in under 10 minutes -not to mention the pricing was great !! Everyone was very friendly ! Will definitely go back
Veteran owned business. Stopped by today to have a tire replaced. Friendly and courteous owner and staff went straight to work. Wound up replacing 2 at my request plus an alignment and 4 tire balance, all completed in about an hour. Great pricing and service. I definitely will be returning for other needs. I will recommend this place to family and friends.
I had a flat tire on my way to work and needed a replacement. The guys at Family Tire were an absolute joy to work with, helped me get tires ordered and installed within a few hours, and were a pleasure to spend time with. Highly recommend coming here if they can help you
Amazing small business they definitely put "family" and family Tire company. They do their best to treat all their customers as if their family. I have used them for multiple years now I will continue they have amazing prices for tires used and new. They do whatever they can to find what somebody needs. They recently started doing alignments which I think is great for their business and I hope to continue to see them grow I will definitely recommend them to anybody that asks.
I was traveling with my mother recently when part of the wheel well (interior fender) came loose. Family Tire was the closest, highly rated shop to where we exited the interstate. We can say that their high rating is well earned! Steve was incredibly kind and even helped explain to my mother what the problem was so that she could communicate the issue when she returned home. He quickly corrected the issue and got us back on the road! It's exceedingly rare that people are this kind and helpful now so this place was an absolute GEM! Whether you're a local or a troubled traveler, Family Tire will treat you like you're family! We're so thankful to have found them!
Pulled up and told them what I needed, they gave me a great price and do great work. Fast and reliable, I recommend going to these guys with any tire needs you have! Support small business!
These great folks never fail to take care of me and my family. Our daughter had a blow out yesterday and today I got that tire and another replaced. Then my wife's van had a tire issue. If not for the folks I would have been out a ton of money. They have awesome prices on new and used tires! Go see them and I promise you will keep going back! Maybe just not all in one day :-)
While traveling out of town I needed emergency roadside assistance for a damaged tire. Contacted Family Tire Co after reading positive reviews and I am certainly glad I did. The staff was kind, courteous and helpful. They also recommended me to a local towing company that was reasonable and timely. Thankful to do business with people that are honest, reasonable and kind!
First of all, I am a local.
I had a tire on my car that couldn't hold a patch due to the hole being too close to the sidewall.
I was due for a set of tires anyway, so I got a quote. They had the best price and the nice lady in the office was able to get the tires in the next day! (I couldn't find them online local myself).
Nice folks, great prices and very efficient. I highly recommend them!
I noticed a wobble. Time was limited. This past Saturday I pulled in and they replaced a bad rear tire with like new used tire in less than 45 minutes for less than 50 bucks! Rides smoothly again.
We were driving cross country hauling a trailer. One of the trailer tires started losing its tread. We called several places only to be told they didn’t carry that size and offered no alternative. Family Tire offered alternatives since the tire in question was a very odd size. They were due to close but stayed open and got us taken care of and back on the road in no time. I’d highly recommend them to any local people and anyone traveling and needing assistance.
My son's car had a blowout on interstate 20 while passing thru town. These guys talked to me on the phone twice and assured me they had a used tire that would fit, then referred me to a wrecker company to tow me in. They are awesome! They had the tire changed in minutes, for a very reasonable price, and I was back on the road. I'm thankful the blowout happened where it did! You guys are GREAT! I wish you much success.
Shop was right off the highway we had a flat while heading to South Carolina for brothers army graduation. Stopped in and the man I presume was the owner was polite and honest. He did everything from top to bottom when putting on the new tire as well! Absolute great service if you have an emergency flat stop here!! Sincerely a family from Texas
Very friendly,Helpful & knowledgeable . Good prices. Even called me to make sure they had the right size before they ordered my special tires. They will definitely get my business
Vet owned business. Fair prices and fast service. What more could you ask for. Thank you for your service and continuing to add value to our country by running an ethical business effectively.
