This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback in Greenville, AL, Boutwells Auto Salvage And Sales scores 74/100. Sentiment leans positive but mixed. Strengths: helpful, professional staff for many buyers, fast turnarounds, fair-to-good prices, quick phone replies, shipping, and a large inventory that makes finding transmissions, doors, and wheels feasible. Weak spots recur: reports of rudeness, quoted prices changing on arrival, parts not pulled or misplaced after long drives, limited inspection, and a dirty yard. Wait times vary—some rapid, others asked to return. Bottom line: value is solid, yet service can be inconsistent.
What clients say about Boutwells Auto Salvage And Sales in Greenville (AL)
Very nice, attentive, and ready to do business. I drove from Gautier MS to pick up a transmission when no one else had it. Very large grounds and inventory, and these guys have everything! Thank you.
Amazing customers service and assistance. Got us taken care quick, professionally, and affectionally. Definitely recommend anyone who is traveling or need help with parts, go see them!!
I am a small car dealer from South Mississippi. From the first phone call with Megan, I was treated with complete professionalism and fairness. I will gladly do business with them again and again. Danny Foy, Foy Motor Sales LLC.
Real nice and friendly ppl i needed a drivers door for my service truck and they had it waiting on me when i got there. I will be doing alot more business with them
So I came in today on 1-20-20, to buy a door for a 95 chevy Silverado truck and was told it cost $150 by the old man. He told me I can't see the door before I buy it. This is unacceptable but acceptable if its your business, you can decline service who you want to. I have never seen a person act in this manner but it is the south so I expect this from a person born in the 40's -60's.
Called early morning and requested a part to be pulled that they had, they confirmed they would pull it. Gave plenty of time for them to take the part off the car and after driving an hour to pick it up, they had not pulled it and told me I would have to come back the next day since they do not have time. No apology or anything, extremely rude & did not return. I would recommend going somewhere else.
Make sure they put their hands on the part before you drive to go get it. I drove 50 miles to get a rim that they said was in stock. I got there and some how they lost them. The owner just said to me “oh well it happens sometimes”.
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