Very professional and fast, polite and extremely positive experience all the way around. On the phone and pick-up, took me to where I needed to get, on point service
Great service I called them two days ago to tow my Mercedes Benz that was stuck under a parking deck and they had no problem pulling it out and taking it to a repair shop at a very respectable price. I would definitely recommend that you try them out
My family and I were traveling and we had a flat tire. We called First Call and they quickly came to assist us. I think his name was Ed. He was very friendly and he made sure we arrived to the mechanic shop safely and he was very careful with the car. I would definitely recommend this company
Ed took really good care of me and my car (flat tire). He was very professional, friendly, and efficient. Will maintain his info for any future needs and would definitely recommend.
The owner Ed Jones is super kind and knowledgeable. Service is very fast and efficient and so willing to go the extra mile! Would definitely recommend!!
Went above and beyond. Took his experience and expertise and it really showed. Loved the urgency, the promptness and overall professionalism. The owner is amazing and the company is great. Absolutely would recommend to anyone. Calls back in good time, responsive and also just a stress relief knowing someone reliable is coming.
Amazing service! When I called he went straight to my vehicle picked it up and dropped it off. He took pictures of my vehicle which was amazing when he picked it up. He called me to made sure, he was taking my vehicle to the correct location! Very fast, efficient service, no hassles! Would recommend using him!
My vehicle broke down suddenly in traffic and only allowed my brother and I to pull into a small pawn shop's parking lot. When I called First Call Towing, I was quickly answered and a truck sent immediately to pick us up.
Service was great and fast. The tower, Ed, actually pushed my vehicle into a parking spot at a nearby Firestone. Excellent service. Thanks guys!
Awesome experience with First Call Towing in Prattville. Phone call was returned in a timely manner and the vehicle was picked up same day! Notified me before and when they showed up to my residence. Good communication and loaded up the car quickly to get to the destination needed! Highly recommend!
Called Mr Jones for a jump on my batteries. Was there within 5 minutes and had me back on the road able to make my pick up. Very courteous and professional. If you’re in the area and need any type of assistance on your vehicle he would be my first call! Thank you for all the help!
Ed and his team are literally the best in business! I don’t care when I have to call this company, he’s company! I was stuck in a muddy area on a truck that I didn’t know had 4WD. I called First Call Towing l and he save me money walking me through the process. I wouldn’t recommend any other towing company in Montgomery/prattville other than this one!! Make them your first call for real.
Amazing experience!! I called First Call Towing as my daughter’s car was stuck on the side of the road. The owner was in the middle of towing another vehicle and gave me an exact time when he could get to her car. Mr. Ed Jones kept in contact with me and called me once he made it to her car. He delivered her car to our home quickly during the storm. He was very kind and personable. I’d give him 20 stars if I could. Thank you again Mr. Jones for your towing service and great customer service!
Definitely the guy to call when you're broke down. Came out on Easter Sunday to help me on the side of the road. Did a bang out job. Got me loaded up on my trailer with his dynamic so I could travel back to South Alabama. Can't thank him enough. Highly recommend him.
This company is absolutely fantastic. They were on the road to get me as soon as I hung up the phone with them. The owner is a true professional and really helped lift my spirits after experiencing 2 flat tires and a damaged rim. The place he towed me would not allow me to leave my car, and he stuck with me through it and towed the vehicle to my home. Words can’t describe how good of an experience I had using First Call.
I can not say enough good things about First Call Towing, he was fast, super friendly, affordable, and went the extra mile! If you ever need a tow, call Ed!
We caught a flat at 3 in the morning. Ed Jones picked up the call, located us, has us going in 20 mins. Very nice ,courteous and professional. I would definitely recommend him in the Prattville, Wetumpka, Clanton area.
I have had good, bad, and ugly experiences with towing companies, but this company was great. They answered the call after 2 rings and were able to help get me towed home hours before I expected. Can’t thank them enough!
what can I say! This Towing Company was recommended to me by a friend. First Call Towing of Prattville, AL is the Best. Very Professional and don’t have you waiting. I recommend First Call Towing
How about - rating. Horrible company, I do not recommend this company. They will never show up. They give you an ETA time & time again but never come. Me 72yo mother waited 61/2 hours after she was hit by a hit & run driver . As if the accident wasn't bad enough but then to be told & assured they would be there in 30 min,1 hour, 90 min, etc......& never show. What a shame!!!
Ed from First Call Towing was great. Service was very prompt and reasonably priced. He sent me pictures at the drop-off location and kept me updated on progress. 10/10 service, would definitely recommend them.
The owner of the company was really nice to my family. He came and picked my car up off of I-65 and I am more than happy with his work. I recommend first call towing to everyone.
Fast, friendly and professional service. First Response Towing safely retrieved, transported and delivered my vehicle without damage. I highly recommend their towing service for all of your towing needs. (tow date 7/28/2019)
Dec 09, 2019
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