I have been so happy with the service provided by NAPA. Recently this young man, Josh, went above and beyond to replace my 2 year old battery in the cold wind without charge. It was not an easy task as it was in a VW Beetle that barely had enough space for the battery let alone his hands! He was polite, professional and cheerful throughout and I really appreciate his exceptional service. Thank you!
Had brake line go out on a Friday afternoon and these fellas hooked me up! They had the part AND called a local mechanic to get me in the same day. Well done guys! You just don't get service like this anymore.
Wonderful to do business with. The owners are always on location and extremely friendly as well as helpful. They have everything under the sun that you could need for everyday mechanics. If they don't have something they won't hesitate to get it for you in short order.
Just got a Uhaul through these guy's and not only did I find garbage in the cab (2 empty soda bottles and the loose bottle caps to go with them) one of the tires was 20psi less than all the rest. Their Uhaul equipment is under maintained and ill kept and the only people I can see at fault is the people they employ and I say this with confidence because the guy who did our paperwork and handed us the key freely admitted that the trucks are kept at the employees respected houses until it's needed. If I can tell something was off with truck when I got driving down the highway while it's empty, then so should the contracted dealer as they drive them to the stores location and for $200+, I feel like the least they can do is check the tires but what do I know, maybe it's completely safe for someone to rent a massive truck, put everything a family of 4 owns in it, then drive it down the highway. Other than that, it's NAPA and I've always found Car Quest has always been cheaper and they even help you if they are able or give you helpful information if their not
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