I am an older woman who doesn’t understand everything, so I asked a friend to call to get a better understanding of what happend to my car. The Mechanic was extremely rude, used profanity, and refused to answer questions related to the diagnosis. It makes me question the integrity of this shop,
If I could do a 0 star review I would called to find out what was going on with a truck for my mother and from the get go he was very secretive and very very rude. He was unable to tell me what was going on. And just said things happen. Very very rude.
Nothing but the best experience with Dave at Able Auto. Our van broke down during our 5 day drive through Wyoming and Utah. They let us camp in the parking lot until the next day when they could get to fixing our van the Friday of a Holiday weekend. Within 24 hours, we were back on the road. Prices were more than fair and service was incredible. Thank you so much again for the help Dave!
Brought vehicle in because it was making a noise and asked that tires be rotated while there. Owner claimed tires were rotated and charged $149.10 for rotation. I had replaced wheel center cap on the right front and that tire was still in the right front position. Also, inside of both front tires were badly worn and they were still in the front. Rotation never done. Don't recommend.
Very fair pricing, high quality work, and honest people. What more could you ask for in an auto shop?
I bring all my vehicles to these guys. They take good care of me and I’m always impressed at the pricing and the way they go the extra mile for their clients. I would highly recommend them to anyone!
We were traveling from Kentucky when our truck started having an issue. They were recommended to us by our RV campground so we called. They got us in right away, ran diagnostics, gave us advice on the issue, were friendly, and very fairly priced. I’d give 10 stars if I could! Thank you!!!
I went in for an electrical issue. The battery would drain overnight and needs a jumpstart every morning. They told me the alternator worked but had a small defect. They also told me it still worked. So they replaced a working alternator for $500. The problem was not fixed and I’m $500 down.
They are very professional and personable.
I took my car in because a valve and timing chain broke. They took a look and unfortunately there wasn't much to be done because coolant was leaking into the engine, and it was going to much to fix or replace the engine.
So I decided to sell it for parts, and Dillon was so awesome to help me and call around to find me a buyer. To keep a long story short, after the whole ordeal, Dillon didn't charge me a cent. He went well out of his way to help, and for that he's earned a future customer.
Able Auto was absolutely amazing! While on vacation our check engine light came on and we had trouble with our diesel particulate not clearing out. After calling around to several shops that were booked out 1-2 weeks, Kevin was an absolute rockstar! He helped us out in the parking lot because the shop was full at the time. He had us fixed up and ready to go within the hour! Needless to say Kevin and Able Auto saved our vacation and ensured we could get back home to Colorado! Thank you guys so much. If anyone needs any auto repair done, this is the place!
Dave and Dylan and all the guys at Able Auto are very capable and hard working. They might not always be able to get my truck in as quickly as I want (though sometimes they’ve seen me the same day!), but they are honest and fair. I appreciate that they don’t make promises that they can’t keep - which helps me manage my own expectations of timeline and cost. I feel that they really do want to help me, they’re kind and compassionate too. I trust them and will continue to take my vehicles to them. Thank you!
I'm telling you, David and his awesome team bend over backwards to help get my cars in, fixed, and back out on the road!
They are efficient, kind and reasonably priced! David's experience shines through in his evaluation of what's wrong, and how to fix it! Thanks, Team Able Auto! 🤠
Called multiple places who were unable to look at my Subaru same day. Dave gave me a time slot to come by later in the day. Dropped in to have a couple things checked, he listened to me and promptly put the car on the rack to inspect. Dave was honest and transparent. I would certainly return or recommend Able Auto to a friend
Highly recommend Able. Came in to get a check engine light scanned and was very pleased with the service. It was a small issue that didn't need immediate attention and they recommended a simple fix that I could do. Thanks again guys!
Excellent service. We were on a family trip from Texas, and had “brake” problems. Able Auto (Dave) got us in and fast service! Got the parts in less than 30 minutes.. and got us back on the road in 2 hours. Very friendly, too. Reasonable, honest work. Actually, best mechanics we have ever had.. wish we had Able Auto down in Texas.
This shop did a same day repair for us while we were on vacation in Jackson. They didn't try to sell us anything we didn't need: they just diagnosed the problem and fixed it. I'm very grateful for honest mechanics like these guys.
I dropped my Suburban off at Able Auto this morning to have the U joints replaced. Two hours later they called and told me that the U joints were still good and that it was ice and gunk build up that was causing my car to shimmy and shake. They said they cleaned it all out and drove it around and it was driving smooth again. When I picked it up I tried to pay them for their time and they wouldn’t take any money. I will definitely be taking my vehicle to Able Auto in the future.
About a year ago I took my honda in for a timing belt change simply and stated I only wanted that no extras. They over charged me for poor service and only had excuses to give. I called on a Friday asked for an appointment for Monday. The man said "Sounds good, bring her in" so I brought it in on that Monday was told it would take a day and I'd have it back. I call the next day they told me I had not set an appointment and they'd get me in the next day. The next day I called and they said oh we bought the wrong kit we sent it back we will get it done tomorrow. "The next day ect. " we didnt get to it" the next day finally done! With double the price it should have been. I thought I'd never go back until recently, my spouse hit a rock in the canyon and ended up poping two tires and cracking two rims. Unfortunately ending up having to go back to able auto, due to the fact they had the tools to do an alignment on a bmw, and we were recommended by Big O. After work I ended up calling 2 times to figure out if I should just head home or wait in town for it to be done, which I was told early Wednesday, I was told to "come get the vehicle" and that he was not going to do it. Upon pulling up I witness the head ( bald short guy with glasses )mechanic violently slam the door to the driver seat and walk off. I then pulled in and he turned around and began yelling at me " Get the hell out of here. Grab your car and go. If you step any further you will be trespassing. I will citizens arrest you and have the police come." I was extremely compliant and calm even tho I wanted to pop off. Realizing I was on his property however I did not take action. I hope the word gets out there able auto is a dirty business and I have had multiple people tell me that they have either been ripped off or lied to along with poor service by these people
Able auto gave me outstanding service. I went in for a breakjob, tune up, and a few loose bolts replaced. There was an issue with the breakjob repair work. Once I contacted them they were more then willing to look at the issue I was having after their repair. I dropped the car off for the day. When I called to get the diagnoses and possible estimates for repair. They said come pick up the rig. No cost and previous repair was corrected. Im a seasonal wrker and limited funds in the fall and useally in need work done to get my rig prep for the long winter here. So I appreciated their honesty with the situation Thankyou Guys! I will def keep using them in the future.
We totally busted a lug nut just before starting out Teton Crest backpacking trip. Once we were out, we still needed to fix the lug nut to drive home. Two other tire places said they couldn’t do it the same day. Able Auto fixed us though! They saved our souls. 10/10. Would recommend.
My son was on his way from from being on the Staff at a scout camp for the summer and had gone with a few others on a Teton hike before heading home. He was heading home to Utah and had a Wheel stud break off. Called a number of places (it was after 3pm) and no one was willing to look at it till 'Tomorrow" or "Maybe next week". Call Able Auto and talk to Dave. Could tell he was busy but told me to go ahead and have them stop by. He had it fixed quick and got them on their way. My son and the others thought he was great, SUPER NICE, and helpful. THANKS DAVE, for help my son out. If you anywhere close to Jackson Wy and need some work done on your car, make your first call to Dave at Able Auto.
Dave at Able Auto is a straight-forward, honest mechanic that you can trust. He had my car diagnosed and fixed within a few days. He was even able to troubleshoot a few issues to save me a bunch of money. I'm very happy that I have someone in the area that I can trust. He's definitely won my loyalty!
We've been on a long road trip coming from Michigan and when we got to Jackson we noticed a transmission leak. Gave these guys a call and stopped in Tuesday afternoon. They were straight to the point, no bull, upfront and honest. Dave gave us some simple advice for stopping the leak until they could service us on Thursday. Came back Thursday morning for an oil change and they briefly checked on the trans leak, said it looked fine for now, and sent us on our way. Straightforward prices and service was quick. Able Auto was refreshing to do business with after dealing with sketchy shops who just want an extra buck.
We had a "service engine soon" light appear on our trip. Stopped at a few places to see about a diagnosis...were referred to Able Auto. Really helpful, even though they were obviously busy. Checked out our code and reset the computer in about 5 minutes!
I've been taking my vehicles to Able Auto for years--first a Subaru, which is one of their specialties, and more recently a VW Eurovan, which is not. I've never had a bad experience with them, and on more than a few occasions they've simply handed the vehicle back over to me and told me that what I thought had been a problem wasn't a problem at all. They're competent, honest, pleasant, and quick. I brought the VW to the "local expert" at first (Shervin's), only to find that while they might have been competent, they were neither honest nor pleasant. Despite the fact that Eurovans were not exactly Able Auto's specialty, they've done the same good work with that brand that they had done with the Subi. I won't take my car anywhere else.
We have used most of the shops in Jackson and Wilsonover the past 40 years. A few of them are simply terrible depending upon who did the job. Able took care of my daughter and a foreign visitor this Christmas with a complicated problem in a late model Volvo. My daughter's
91 toyota would sometimes not crank. I figured it was an expensive ignition problem. It was just the starter contacts and Dan and the men at Able could have thrown in a $200 starter+ labor but instead they rebuilt it for a fraction of that and had her out the door for half that which included the labor. Very sharp and what's more very nice people with unquestioned competence. The Volvo was a complicated issue but they took care of that with overnight parts delivery. My foreign friend was very pleased. These guys are ethical and intelligent and if you are an out of town stranger afraid of being "taken" to the cleaners with auto repairs, consider no other shop.
Honest and friendly.
While visiting from out of town, needed a repair done within 24 hours. Called seven shops in high season (summer) and all had between 3-8 days wait. Able Auto had me bring it by instantly, looked at it, quoted it, had the part over-nighted from salt lake city and was driving the next day. Very happy!
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