What clients say about Afton Point S Tire and Auto Service in Afton (WY)
Needed a quick fix on a broken windshield wiper during snowy weather. Service was fast and efficient. The gentleman who repaired the wiper and the lady at the service desk were both professional and kind.
Had to get an alignment with new tires and short lead time (we are not from area) they move schedules around. Got us in same day and did a great job! Super nice people, customer service oriented.
Recently moved to the area with a number of issues that needed to be fixed on my vehicle. Afton Point S has done an excellent job servicing my car and now it feels good as new! They are trustworthy and very accurate with their price estimates. Thankful for all that they have done to make me feel safe and comfortable driving my own car again.
We were driving north through the mountains when we heard a hissing sound (we have a van towing a trailer). We suspected it was our extra air bags we installed into the suspension had started leaking. We called these guys as were heading into town close to closing time, and they were incredible! They quickly diagnosed, provided a solution, and got us out of there very quickly. And then later when we had an issue reattaching the trailer they jumped back in to help. They were quick, efficient, and did it joyfully. If we lived here we would go to them for all car needs. Thank you again!!!!
I have been extremely impressed with Afton Point S every visit. The kindness professionalism and honestly of this shop is unmatched. Jenny and Beau are the exemplar that all automotive repair and tire businesses should strive to be. The mechanics at Afton Point S are excellent and thorough as well. Highly recommended !!!
This is one of the best auto shops I have ever had the pleasure of working with. We were headed back down from the Tetons to get home to Utah when I realized I had a serious brake issue. They worked with me on the phone, and I was able to purchase all the parts needed on my way to the shop and they ensured they'd get it done that day so I could make it home. They only ended up using half the parts, so I was able to return the rest and their labor charges were very reasonable. They had me in and out of the shop in less than an hour and back on the road. I couldn't recommend this shop enough. If you are in the area, or just need an emergency repair when traveling through, this is THE SHOP. I would give them 6 stars if I could.
Thanks again for all your help.
Afton Point S Tire and Auto Service is one of the best auto shops I've ever used. Their friendly and honest. Their workers are extremely knowledgeable and personable. I've delt with dozens of shops over the years with work and this shop impressed me so much! Thank you again guys. 5 Star experience.
This is the best place they go the extra mile nothing is too much trouble and the after sales service is 1st class which is very hard to find these days
Traveling through Afton with a motorhome and needed a tire checked. They were on it in no time flat (no pun intended 😊). They even were kind enough to drain the oil in our generator.
Experience with this company in the past was as expected. I have used their service for alignment after installing a suspension upgrade, then for a new set of tires. The new tires includes periodically rotating the tires. The first rotation went as it should with no concerns.
The second time the tires were rotated I found a missing valve cap and a damaged lug nut. When I tried to remove the damaged lug nut I found it was tighter than it should be.
I hope anyone reading this review gains some knowledge regarding the importance of tightening lug nuts to manufacturer specifications. It's a fact that under or over tightened wheels on vehicles has resulted in millions of dollars of claims after damage, injury and deaths.
The specs for my vehicle state 85-115 ft lbs for lug nuts, I set mine at 95 ft lbs. Industry standards advise that to exceed the "maximum" value given by 30-40 ft lbs may cause irreparable damage to the stud, lug and other components.
I checked the tightened lug nuts with a calibrated torque wrench, first at 120 ft lbs then at 130 finally at 135. At this point I took my vehicle back to point s. I wanted someone to verify how tight all 20 lugs were. The only way to find how tight the lugs were was to keep increasing the settings on the wrench until there was movement of the lug nut. I wanted someone in management to address my concerns!
I hope you're with me so far! When you have work done such as a tire rotation you should check the torque of the lugs after 50_100 miles. The problem in the "over tightened" scenario is that everything seems correct. You have no way of knowing unless you know the initial torque then do as I stated previously.
I spoke with the owner of the franchise about my concerns! Much to my surprise he told me what I suggested was "impossible"! I mentioned that I have been a journeyman mechanic for over fifty years! With that he said "if you know so much maybe you should just do your own work! I guarantee I won't be back to point s.
Many shops use impact wrenches with torque limiters or torque sticks as they're called. The concerns are air pressure and rating of the impact wrench to be accurate with torque values. These tools should only be used to achieve 2/3 of the total torque target. The final torque must be achieved with a calibrated torque wrench.
I was truly hoping that my concerns would have been addressed! I can think of a number of ways my wheels were over tightened, I will never know! I just hope this doesn't happen to someone else with disastrous results!
Never got a response from point S corporate after calling and voicing my concerns.
These folks were amazing! They were super friendly and super helpful. They got me in and out late in the day on an emergency need for a new tire to get back up into the mountains. Then took great care of my cousin when he had to take his truck in for a shift lever issue a couple days later. Definitely found my go to spot when I'm in the area and need automotive help. They have great turn around on repairs and support informative and helpful.
I know how to do some stuff - and I know what I don't know how to do. I appreciate the straight forward way these guys do business and the friendly staff.
You guys rock.
20 minutes before closing time i found out that i had a flat tire while I was shopping. These 2 gentlemen stayed open for me and were able to repair my tire. Customer service was on point! Hands down would recommend to a friend!
The guys take great care of all my tire needs! Pricing on oil changes isn't my favorite but it is relatively competitive. They do a thorough job and gift you with a coupon air freshener for $ off your following oil change. Also a gas station for fueling. You can make this a good pit stop if you need a couple things taken care of. Broluims is within walking distance for lunch etc.
Beau and his staff at Point S are great to work with. They always do their best to accommodate me and help with whatever I'm needing. Hands down the best place for tires in Afton.
They are very umproffesionsl. I've never gone to a auto repair place and was let to leave with my vehicle being worst then it has ever been since I have gotten my vehicle. My tires almost fell off my vehicle made more noise. I can't believe that they actually let me drive off with my vehicle being so unsafe and undrivable.
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