I’m from Appleton and originally found 116 Auto & Welding on Google when I was looking for someone to fix my exhaust. I liked them so much that I’ve honestly just kept coming back.
I drive about 30 minutes to get here and it’s 100% worth it. They actually take the time to look over your car and show you what’s going on, explaining why something matters instead of just saying “you need to fix this.” They caught an issue that could’ve been really bad if it was ignored—something multiple city shops didn’t even notice.
There was no pressure at all, no upselling, just honest explanations, fair pricing (way cheaper than the city), and genuine care about safety. It’s rare to find a shop like this anymore. I’ll definitely keep coming back.
1st experience here. Needed a little welding done on a snowblower crank. Charlie immediately welded it for me for a reasonable fee and I was on my way. Great service gets my attention and I'll be going back for any other needs be it welding or auto work. Cam the beautiful Husky kept me occupied for a few minutes lol.
I have been really impressed with this place and everyone who works there. I don’t think I have ever worked with a shop and people more accommodating. They have gone above and beyond to solve my car problems as quickly as possible, always getting me in quickly. I appreciate them working to keep my costs down too . Plus, you’ll get kisses from the sweetest husky. Highly recommend.
10/10 experience with this place. I had brought my car in twice so far for maintenance and have zero complaints. I’ve brought my wife’s car in the we had just bought for an inspection, the mechanic found everything that was wrong with it and walked us through the repair process and which repair we should focus on first. He was incredibly informative, very nice, and reassuring. Over all the receptions, mechanics, and managers are all very nice, are a pleasure to talk to, and very helpful with basically any concerns you have with your vehicle. Needless to say I will be taking both my wife and I’s vehicles here for all our repairs.
Took this company a week to do absolutely nothing to my car. Then ordered the wrong part for it anyways and lied about the part they were getting for me. Brought my car to miller and they figured the problem out the following day and got my rhe car back running better than ever. Wouldn't trust this company
Repairs that I requested were not all complete but those that were completed were done well and I was not charged for other repairs not completed However when the car was Returned to me there was a broken tire pressure sensor and when I returned to the garage they insisted it had been broken when the vehicle was dropped off. Even when I I mentioned was 100% sure it had not been broken they Did not offer to assist. When I requested another copy of the inspection report it now suddenly included the the tire sensor, which was not included int the original report. I will not return for additional repair
Very professional and they prioritize your vehicle. They do very good work and the price is exceptional. Very comforting and genuine staff as well! I highly recommend to anyone looking for aftermarket work or exhaust work or even just an automotive repair.
Definitely recommend going to 116 auto for any repairs needed. Mitch and there guys killed it with fixing many repairs on my car and got me in when i needed it done asap. Fair pricing and they kept me in the loop on what was going on and got me back in my car when they promised! I will definitely be going back if i ever need to. Thanks again guys!
Don't get a lifesafer installed at this shop as they will overcharge you and keep trying to find reasons to overcharge you! lifesafer told me the original install fee would be $150 and they charged me over $300. I bought and new vehicle and needed a uninstall from my old one and installed into my new vehicle so they charge me over $600 in labor alone for a job that took them less then 2 hours total. Had issues with my lifesaver hand set box going off making me blow into it every 2 mins (drove me absolutely crazy and was very unsafe) Brought it back to them and they had me swipe my card for payment the second I walked in the door and didn't even look into yet! Left there 2 times on the same day and returned both times after driving less then a mile because it was still doing the same thing as when we arrived so ended up paying them and leaving without the issue even being resolved! After contacting lifesafer again about this issue, they reassured me that i was not supposed to even be charged for the handset at all . Then they wanted me to bring it back to them and wanted to charge me to look at my car because they said it has to be an issue with my car. I then called lifesafer again , they wanted me to contact 116 auto and schedule another appointment because driving it like this is very concerning. I reached out to them and NEVER received a call back.Long story short I brought the car to my regular mechanic and he looked everything over for NO FEE and said my car was perfectly fine! There a surprise because thats what i was trying to tell 116 auto repair but they continued to say that they needed to look into my car at MY EXPENSE! after learning there was nothing wrong with my car I brought it to a different lifesafer install company in Appleton and they changed it out and fixed the issue free of charge! Go anywhere else for better customer service and peace of mind knowing your not getting taken advantage of. reply for comment below... Other shops we're way more supportive then this shop ever was when it came to fixing the issue! As you can see below they we're only interested in charging and charging more when the other shops were happy to help free of charge when these guys would not $$$ so again I would go to any other company for better customer service and reliability
I have been bringing my car to 116 Auto for a while now, and every visit has been a great experience. They do excellent work at a fair price, and I always leave knowing my car is in top shape. The team is honest, professional, and takes the time to explain any issues without trying to upsell unnecessary repairs.
As a repeat customer, I can confidently say they are consistent in their quality of work and customer service. It’s hard to find a mechanic you can trust, but they have earned my loyalty. Highly recommend!
When you want the job done right 116 is the place to go. I won't take my Mercedes anywhere else. Quality professional work done right with quality parts. They do what it takes to get you and your vehicle back on the road.
I just moved to the area last week and found my car suddenly not starting. 116 Auto & Welding let me tow my car there right away and took care of everything. There were some secondary issues that came up, and they explained everything, got the parts in right away, and gave me a really fair price to complete the repairs. They were super fast, friendly, and happy to answer any questions. I feel much better knowing I now have a mechanic in the area that I can count on! I would highly recommend them if you find yourself in need of a local mechanic!
Said they could fix headlights after hitting a deer. Replaced an undamaged light and bought all new bulbs without prior authorization, over $200. Had LED lights and replaced with regular bulbs. Definitely not going back
You are lying!! You said I should go buy the LED lights and you will put them in. At no time did you say you would upgrade for free. If I swore at you, then you definitely deserved it. Do not make yourselves out to be the good guys because you made changes to my truck, which were not needed and charged me for it. You told my wife what needed to be done and told me you couldn't do the job after you attempted and still charged me.
Mitch and his team did a great job! Found them as they were the only certified technician on my Progressive insurance. They got me towed in for repairs and out the door in a day. Went above and beyond to get me sorted- excellent service and my vehicle is back in tip top shape. Looking forward to using them for all my maintenance and repairs going forward.
Outstanding Service and Reliable Work
I’ve been bringing my vehicles to Mitch at 116 Auto for years, and they never disappoint! The team is professional, knowledgeable, and always goes above and beyond to ensure my cars are in top shape. From routine maintenance to unexpected repairs, they handle it all with efficiency and care.
I especially appreciate their honesty—I’ve never felt like they’re upselling unnecessary services. They take the time to explain what needs to be done and why, which gives me peace of mind knowing my car is in good hands.
If you’re looking for an auto shop that delivers quality work and excellent customer service, I highly recommend 116 Auto & Welding! They’ve earned my trust and loyalty, and I wouldn’t take my cars anywhere else.
Amazing place to get your car serviced. The owners go above and beyond to make sure that all customers are satisfied. They fixed my Kia and my two BMWs. They also have a very good shop dog!
The guys at 116 Automotive were so helpful and friendly. My vehicle needed lots of repairs and they helped me prioritize what needed to be done now and what could wait. They also helped me with discounts toward the final bill so i could stay within my budget. No other shop has done that in my 50 years of experience. Another shop had a three week wait to get an appointment and 116 Automotive got me in and back on the road in just two days! Thanks guys!!
Josh W
I was impressed with recent work done on our Subaru Legacy to fix an exhaust noise problem for a more reasonably priced solution than others had quoted. Charlie is professional in communicating issues and his experience with Subaru models is clear. We will continue to go to 116 Auto.
Called a few places and they seemed to be booked up, so we found this place, we were able to be brought in first thing Monday morning, and we were told it's a quick easy fix. An additional benefit was when we went to make calls to check this fix was good, they preemptively ordered the part, speaks high volumes to how professional and friendly the staff is
They’ve done a great job diagnosing a couple issues on my Subaru. Also had them walnut blast my intake valves. Service is on point and rates are excellent. It a nice to have a shop that’s honest and trustworthy. Every time I’ve done business with them the job was done thoroughly and professionally. Will continue to use them in the future whenever I have to have work done on any vehicle and will recommend them to my friends and family.
116 Auto & Welding did a fantastic job with the maintenance on my Toyota Camary. I called and spoke with Charlie who gave me a quote to replace all 4 brakes and rotors, spark plugs, oil change, and other maintenance. Charlie was very reasonably priced, knowledgeable, and professional. I will be back in the future for routine maintenance or any other car related issues.
Great group of guys! They’re all professional and are also people from the community who care about the work they do. Shout out to Charlie, he is a great welder and extremely knowledgeable about the aftermarket for just about anything.
I have had my Subaru WRX there for a big project. Charlie has been great with communication and the service/work has been top notch. I have dealt with a lot of different shops over the years and this has been the best experience yet. The attention to detail is impossible to find anywhere else. I trust them to work on any of my vehicles and I won’t go anywhere else!
They did my coilovers and did an awesome job, gave me a ride home, and kept me updated with everything. Awesome people, warrantied their work and best of all, very quick and affordable for rates
Hit a snow bank in my truck during the last snowstorm and knocked the muffler off. Dropped my truck off to have it welded back on, and it was done the next day!
Will definitely come back and have my vehicles serviced here. The professionalism and quality of service were excellent
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