Look up used auto parts online called them. They found the part right away and was able to order and I’ll be picking it up shortly. Great place will be back.
Prices are outrageous $125-425 before shipping for a used tail light on a 2017 equinox are you serious????? Their prices on ebay are equally aweful this is a terrible company. Their others on ebay for $59 with free shipping save money and don't shop here.
Over priced and cocky tries to charge me double what the parts worth for a 20 year old part and it’s not even good condition have fun robbing people for services they don’t have the means to fix themself. Have fun ripping people off that don’t know any better
I've had some pretty horrible customer service before but calling this place and speaking with Ken was the worst customer experience I have ever had he was very very disrespectful to myself and to my roommate whom has had a brain injury. It was very unfortunate I tried to wish Ken a better day and he seemed to be just very displeased that I was trying to be nice to him after he was rude and disrespectful. I hope they can have a better year I don't understand his circumstances I just wish she'd have a little better customer service.
I needed a new window switch for my TL, and they had it. Works perfect. Paid $60 instead of having to buy the new OEM for $175. Will definitely come here again if I need.
Jim was great to work with. Was able to easily verify they had a pretty hard part to find on a new model vehicle. Was even willing to ship (charged a fair price) to save me a drive. Amazing service all around!
B&M were able to find a sideview mirror for my 2006 Jeep Commander with all the original options we had before ours was damaged. Jim was very helpful, having our part in just a few days. The price was very reasonable. We are so grateful for their help and professional service. Thanks again Jim!
My battery died, at the bank across the hwy. I walked across the hwy and met the fellow in the photo. He got me a new battery and helped me (against the city rules) me back on the road. He got the management to loan me a couple tools to do the work. This is what great service is. Anyone can sell you a part, but when you’re traveling out of town, and it’s the right thing to help someone—even though it’s against city code, B&M is the kind of place you want to run into. It saved me a boatload, saved the day, and showed me a place can be as interested in actually helping as making money.
I ordered a drive shaft with coupler for a dodge charger.. They had the part thank goodness.. He ordered the part I might have misunderstood the time frame.. he told me it’ll take two days to ship… I was callin them a lot because the car was siittin at the repair shop and I was worried about storage fees! My son and I went to pick up the part.. We got there the gentleman was very nice and helped us get that long part in the car.. I’d order from them again if need be.. the customer service was great! I was pleased.. TY B&M for gettin me my part as fast as you could..
Unrealistic prices for used auto parts that aren’t guaranteed, sort of an as-is seller. Bought a battery from BnM few months ago, cost was in the $60.00 ballpark. It died after 2 weeks of being in my pickup. $82.00 brand new at Walmart. Go figure. My fault there. They told me the my purchase used batteries for a wopping $5.00 per core. I brought in 5, was given a check for $25.00. I misplaced the check in my paperwork in my office. The check had expired. I politely asked to get a replacement check and they said no. It’s a one time deal. So they made $25.00 more dollars on top of an $60.00 for a battery that was junk. Terrible customer service and terrible products. Times are tough enough stealing from customers is not the best practice.
Doors have parts that my boss always needs and the parts always look pretty good they're not shoddy and then he does very good business and I still would shop them no matter what because they handle customer care very well especially if you're a regular they have really good customer service
They sold me an engine that they claimed had 90k miles on it. The pictures they showed me truly showed a motor with 90k. When it finally got there after over 2 weeks of delays it looked nothing like the picture. The amount of road dirt and grease on it looked more like 250k. After pulling the manifolds I could see that many of the valves are leaking oil and half of them are not sealing and allowing tons of soot buildup in the runners. The engine is in poor condition for a $500 engine. However they charged me over $1700 for this junk. Unbelievable. I would never recommend anyone buy from this company. Total ripoff. Very dishonest. What a waste of my time.
They did not have the part I needed, but ordered it for me. The part came in a day early and they called me to let me know it was ready for pick-up. It is nice when a business actually does what they promise at the time of purchase. I will definitely use B&M Auto again.
We were in need of a very hard to find ABS controller for a Honda Accord. Factory BO. Called B&M and they were able to locate a used unit out of state. Told me 3-4 days and also informed me a very reasonable price. Part was there in 3 days with a call for pickup. Top notch service. They will be my first call from here out.
Nelly was amazing here!! I got a flat tire and needed a new rim ASAP. He was so helpful and patient in getting me what I needed. When I went to pick up the rim, he gave me helpful advice on tires and wheels and was just a down to earth person! The maintenance guys were also so so kind. Thanks again guys!
Outstanding customer service, quick shipping, and very reasonable prices. They did an outstanding job of packing up my parts, keeping all bolts packaged together, and wrapping everything well enough to ensure a damage free arrival. I can't recommend B&M enough!
I have used B&M for parts on my all of my vehicles, they have always been able to take care of me and get what i need when the dealership couldn't. I couldn't recommend them enough, from the good service to prompt delivery dates.
This dealer has helped me for decades. As a teenager I. The 1960s it was a junk yard. You could go in the yard with a wrench and pull the part you wanted.
Today it is a high-tech operation with every part that’s available in their computer system.
Besides being a customer, I also rented an office from them for 16 years.
Mike, Bob, the family and staff will do you right.
Ken is awesome. He kept up contact with me to update me on my order, even went out of his way to get me pictures of the part. I highly recommend calling them for your future purchases!
Very impressed. We deal with a few Salvage yards around the state. Just got a door from B&M (in 3 hours). Door was clean and rust free (and for a 2001 Pontiac Grand Prix). Very impressed with the service I got from Jim. Make this place on the top of your list for a place to call.
As a dealer I have Purchased a lot of parts. I found the parts I needed online and made a call to B and M auto salvage. Got a hold of Jim in sales and he told me I would have it on Saturday. The payment transaction went smoothly and the parts were on my front porch the next day. This experience was the best purchase of used parts I’ve ever encountered. I highly recommend this company, thanks again Jim!
These people are awesome. Its the day after Christmas and they are really busy. Despite all of that they were extremely nice and professional at all times. I even got the part i needed 40 bucks cheaper even tho there office was flooded with customers...if you need parts this the place to go in waukesha.
B&M auto was very accommodating on the phone and very responsive. They had the part I needed for my car in their salvage yard and sold it at a very reasonable price. One of the employees was on a break, and took the time to help explain how to install it (a tail light). He even helped install it and was very friendly. The shop was pretty clean for being a salvage yard.
The service is amazing. Employees were very knowledgeable and had the part I needed for my Volkswagen I couldn't find anywhere else. Being a person not very mechanically inclined, when I went to pick up my part they came out and showed me how to install the new electrical door unit for me in under a minute. I will be a lifelong costumer.
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