We are fortunate to have G-Brock’s Service facility in our neighborhood. They have been our go-to auto service shop for many years. Their team is always prompt in diagnostics, scheduling and completing service and very fair and reasonable with pricing. They are professional and friendly and I highly recommend G-Brock’s for your auto service needs!
Honestly, 10000/10 - they went above and beyond in a stressful moment for me. Kindest, most trustworthy auto shop I have ever dealt with. They found themselves a customer for LIFE.
We called last Monday to schedule an appointment for my wife’s car to be looked at. The rear suspension was sagging and the rear wheels were cambered out. We also needed new tires. They were able to get us in the next morning, and diagnosed the problem before noon. Parts and tires were ordered, and the car was ready by Thursday morning. Super quick and quality service!
They quoted a repair for my Tundra, they fit me in quick, did the repairs on schedule and did a fantastic job describing the scope of the project too, all in all, a great experience!
Just got my brakes done here, Greg and his team did an exceptional job and explained everything to me in a way I could understand. My family has been going here for years and we have never left unhappy! Great place to go for car needs and will always come back.
After getting a few quotes from different shops around the area, I took my truck to Greg and his crew. After talking to them and explaining what the problems were, they were able to explain what was needed and what they recommend for future services
down the road. They were personal and respectful every step of the way. I will definitely be returning all my vehicles and recommending everyone to Greg's shop
These guys have always done right by me. I’ve been here 6-7+ times for my vehicle and my wife’s.
Honest, solid work. Never have I left thinking I’ve been overcharged or taken advantage of.
Not many places left with integrity like this! A++
Came in today for an emissions test with the ulterior motive of arranging to get tires on 2 of my cars, and setting up some maintenance and was completely ignored and dismissed. To be clear, I am a very friendly guy, I asked if they sold tires, the lady behind the counter didn't look up from her phone and after a few seconds said said dismissively "yup" and I waited...she kept texting. I then said 'so... no one wants to sell me tires?" And was completely ignored. Again, I have no idea why. Like I said, I'm friendly and like to spend money on my cars...what better customer can you ask for?
If I could give more than 5 stars I would!! What a wonderful team of people at G-Brock’s! Greg is awesome and helped me get my car back up and running. They are knowledgeable, efficient, caring, and sincere. Greg and his team really came through for me and I can’t thank them enough. 🥇🏅✨⭐️🌟⭐️⭐️🌟🌟⭐️💫
Greg was super professional and answered all my questions. The repair was done in a surprisingly short time and was very reasonable.
I'll take my car nowhere else.
Heard about G-Brocks Auto from my coworkers, and they had nothing but great things to say, honest, trustworthy and great service. I dropped my car off because it sounded like I needed new brakes, if not more. They called me back and gave me a run down. I was hesitant to pull the trigger just because it was more then I expected, but I called back and spoke with Greg, he was very straightforward and honest about what should probably be addressed ASAP vs what could be put off a bit. When I asked his opinion on my vehicle as it is now, should I invest or just buy something newer, he said in his experience, it could definitely go for longer. (Side Note, my friends who have been going here for years had asked the same of him and he was straight with them, saying putting any more money into the car they had wouldn’t pay off.) So I have confidence in his judgement. They were able to complete the job same day, and I couldn’t be happier, everything works well, no more weird noises. I will have to go back to get my front brakes done, but that was because I opted out. Friendly service, Greg was wonderful and friendly, explained things I didn’t understand. I will definitely go back and also will be recommending them to whom ever needs a trustworthy mechanic!
My daughter has a problem with her car and they evaluated the situation and gave us a very good explanation of what's going and what our options are. I am very thankful for how they treated my daughter and how Liz handled the whole situation. Thank you!!!
Brought my car in for a check up after hearing some noises. Greg personally looked at my car and explained things in terms I could understand. He advised me to wait on repairs since they weren’t necessary in the immediate future, but would be eventually. I was impressed by their honesty, ease of scheduling, and quick service. Definitely will be bringing my car back in the future.
Brought my car in here over the summer when my A/C stopped blowing cold air. Refilled it with freon and a dye since they couldn't locate the leak. After about a month the A/C stopped again and they determined it was a leak in the compressor. They quoted me a good price to replace it but recommended I put the money towards a new vehicle since my current one was reaching the end of its life. Fast forward a few months when I did indeed purchase a new used vehicle from a dealership. The engine stalled near their shop and the dealership wouldn't pay to tow it for them to inspect. G-Brock's towed it for me for practically nothing (basically covered gas) and offered to tow it back to their shop and repair it if the dealership was going to charge me for repairs. They are super nice and really care about helping you!
Been going to G-Brock for years getting oil change, tire rotation, ect. Great service at a hometown price. Would recommend G Brock to anyone that needs auto repair.
I was recommended to them by a friend in regards to the emissions testing. I stopped in without an appointment and I was in and out in about 7 minutes. No cost. And they submitted my results directly to the DMV which saves me time of ot having to mail them. They also recommended a great local diner for lunch.
Most of all, you want your auto service center to be honest. It's great that they are reasonably priced, but you just don't want to get taken. GBrock Auto is honest and treats you with respect. They have no interest in taking you for a ride, they want you as a customer for life. I'd recommend them to anyone. They are worth the drive!
With my husband and I and two young adult drivers, we've had a number of vehicles in to GBrock's. We have always had positive experiences there. Good work, good price and receptionist Liz is nice, knowledgeable and professional.
We are lifetime customers.
Mary Beth, Oconomowoc
I have to give credit where credit is due. I was stranded with my 2008 Jeep in downtown Milwaukee by the lakefront. Living in Oconomowoc, I had no idea what to do. I did not want to take it to a dealer as I have not had good experiences with dealers repairing my vehicles. I searched my home area for a local shop and found G-Brocks Auto Repair. I called, spoke to the owner Greg, and he offered to personally come and tow me to Dousman. The problem that I was having with my Jeep was a problem that occurred before, but no one was ever able to find the problem or fix it. Greg arrived, towed my Jeep, diagnosed the problem, gave me a fair quote, and went ahead with the work. He was very personable and kept me informed as to the progress of my repair. I would recommend G-Brock to everyone. A home town shop, run by the owner, who cares about his customers and his business. Greg will have my business for life.
After having a few questionable charges for repairs, I took my truck in to have a brake line fixed. I was told it would cost $1700 because all sorts of other things were in the way and would also need replacing. I got a quote from another shop for $250 to replace ALL of the brake lines, but opted to repair it myself. It ended up costing $15 and taking 1.5 hours of my time--100 times less than G-Brock's quote!! What's worse, is that after their quote, I was thinking of having my truck scrapped because I couldn't afford the repairs. They knew about it and were going to let me do it. Unethical doesn't even begin to describe it. Get your repairs at G-Brock's at your own risk!
