New Richmond Auto Salvage JunkYard in New Richmond (WI)

Called around 10:00 a.m. to see if a pair of wheels were available. I was told they were available. When I arrived at 2:00 p.m. The guy at the desk said those wheels were gone because the wholesaler picked them up a week ago. Then tried to sell me on a different side of wheels that I did not want. I asked for $50 off those wheels and the guy proceeded to get upset with me. All very unfortunate because I drove an hour and a half there and back for nothing. Poor service.

Don't even waste your time here. Google says they open at 9, door says 8, no one here at 9:10. Place looks completely trashed out and probably closed down

Needed vehicle towed and scrapped. Towed for free from 20 miles away and gave a fair scrap price. Friendly in my experience.

I had a great experience working with the guys at New Richmond Auto Salvage. They helped me with tires and rims for my older truck after I had a blow out. Their pricing was good and their service was great. They are even open Saturdays which was when they changed my tires. Thanks for all your help guys.

Absolutely horrible business. Incredibly shady, had a guy come out and price our scrapped trailer for $150 after we took tires off. Went inside to get money and refused to pay us. Never will be coming back. Highly suggest avoiding.

Beware, shady dudes. Quoted a price over the Phone for four tires I got there they didn't have them the employee agreed to mount 2 lesser tires for less money. Once done and they didnt even balance them, the owner then decides he wants more money than what his employee agreed to. Also just fyi when the owner says "like new" he means 50% worn and dry rotted.

they got back to me right away where others never responded...they were on time to pick up my moms totaled car .very easy to deal with..no complaints at all

Called to get a rear end for my truck and was told they couldn’t pull it until it was paid for. I asked how long it would take to pull cause I was making a 2hrs trip to get it was told they would put 2guys on an hr at most. Got down to pay for it and was told it would take 3hrs to get it out and ready. I waited the three hours and came back. Still wasn’t even pulled. Still waiting for it and it’s been a total of 5 hrs. Never had this bad of service ever!! Never again will I make the trip so disappointed in what this place has become.

The male I spoke to over the phone said he had what I needed drove 40 miles away to pick up and not only did he get mad cuz he didn't understand what I asked for over the phone tried to charge me 45 $ for the same part I can buy 40$ brand new. Poor customer service wouldn't recommend this place to anyone

Bought a good used trans for a ford focus - process was great, price was fair. Will go back.

Called about junking my car. The driver didn’t pay me. I had brought it up and he was clueless. I called the shop and the guy said the driver was suppose to pay me. I was told to come in, but told them they can come back to me. Finally a week later they came out an I got ripped off.

Called and asked if they had the tires I needed. First they kept getting the tire size wrong after I repeatedly told them the size. Then they said they don’t have low profile tires after I told them there stock not aftermarket and that they are not low profile tires. Then they hung up. Terrible customer service.

Use to go here alot but now it's a joke. The prices are way to high for used parts. Scam... don't shop here, there's so many other places to go and cheaper prices. You've been warned. Shop at your own risk

Went in to get a part, made the mistake of telling the owner what the dealership wanted for the part. The owner then said the same price for the used part. He said, “that’s how it is” so basically he was saying.... I don’t care about anything but money.... will NEVER go back.

Don't bother with these guys! Sold me a bad alternator and wouldn't give me my money back! Cost me $200 as I had it installed and it was bad!

Dishonest people. If you call and they tell you they have the part you need, DO. NOT. BELIEVE. THEM!!! They lie. I drove 40 miles after receiving a guarantee they had what I needed. Didn’t have it. DON’T WASTE YOUR TIME with this POORLY RUN and VERY SMALL outfit. You’ll be sorry.

Very nice people. Went looking for doors for my truck and found some. Got a reasonable price and they helped me take them out.

Have always had a good experience with them always freindly prices are good for the most part and most the time deff cheaper then parts store unless u have to have brand new!!! Highly recommended

Excellent source and prices

Awesome. Very helpful. Speedy service. Reasonable pricing. I would highly recommend them for repairs and for their parts.

I waited several days for a part to be pulled. called several times to see when it was to be available. then I called yet again and they pulled and sold part to another customer.

So over priced they don't deserve the one star I had to give them.Brand new was cheaper

although the part I needed was not available they did go above and beyond to help me

Management (Ray) is helpful, owner seams knowledgeable and very welcoming. Overall so far great service.

THEE WORST AND MOST OVERPRICED JUNKYARD EVER. AND ON TOP OF THAT HORRIBLE HORRIBLE COSTUMER SERVICE

Was told $100 for a chrome snap in grille for an older suv when brand new is $67 and I pulled the part

Great service. Unbeatable prices. My go to guys for auto parts.