B&M Auto Sales & Parts, INC. JunkYard in Racine (WI)

Friendly and helpful staff!

This dealer has helped me for decades. As a teenager I. The 1960s it was a junk yard. You could go in the yard with a wrench and pull the part you wanted. Today it is a high-tech operation with every part that’s available in their computer system. Besides being a customer, I also rented an office from them for 16 years. Mike, Bob, the family and staff will do you right.

Fast in and out, they got the part i needed and received it within a week

I ordered a drive shaft with coupler for a dodge charger.. They had the part thank goodness.. He ordered the part I might have misunderstood the time frame.. he told me it’ll take two days to ship… I was callin them a lot because the car was siittin at the repair shop and I was worried about storage fees! My son and I went to pick up the part.. We got there the gentleman was very nice and helped us get that long part in the car😳.. I’d order from them again if need be.. the customer service was great! I was pleased.. TY B&M for gettin me my part as fast as you could..

They did not have the part I needed, but ordered it for me. The part came in a day early and they called me to let me know it was ready for pick-up. It is nice when a business actually does what they promise at the time of purchase. I will definitely use B&M Auto again.

Outstanding customer service, quick shipping, and very reasonable prices. They did an outstanding job of packing up my parts, keeping all bolts packaged together, and wrapping everything well enough to ensure a damage free arrival. I can't recommend B&M enough!

They sold me an engine that they claimed had 90k miles on it. The pictures they showed me truly showed a motor with 90k. When it finally got there after over 2 weeks of delays it looked nothing like the picture. The amount of road dirt and grease on it looked more like 250k. After pulling the manifolds I could see that many of the valves are leaking oil and half of them are not sealing and allowing tons of soot buildup in the runners. The engine is in poor condition for a $500 engine. However they charged me over $1700 for this junk. Unbelievable. I would never recommend anyone buy from this company. Total ripoff. Very dishonest. What a waste of my time.

Unrealistic prices for used auto parts that aren’t guaranteed, sort of an as-is seller. Bought a battery from BnM few months ago, cost was in the $60.00 ballpark. It died after 2 weeks of being in my pickup. $82.00 brand new at Walmart. Go figure. My fault there. They told me the my purchase used batteries for a wopping $5.00 per core. I brought in 5, was given a check for $25.00. I misplaced the check in my paperwork in my office. The check had expired. I politely asked to get a replacement check and they said no. It’s a one time deal. So they made $25.00 more dollars on top of an $60.00 for a battery that was junk. Terrible customer service and terrible products. Times are tough enough stealing from customers is not the best practice.

Excellant communication, pricing and service. Recommended by my mechanic and he didn't steer me wrong. Highly recommended! Thanks B&M Auto Sales and Parts. Ken Schmidt

We were in need of a very hard to find ABS controller for a Honda Accord. Factory BO. Called B&M and they were able to locate a used unit out of state. Told me 3-4 days and also informed me a very reasonable price. Part was there in 3 days with a call for pickup. Top notch service. They will be my first call from here out.

I have shopped B&M Auto Sales several times for the last few years and found them helpful in getting what I needed at a reasonable cost. The people were friendly and the location is great!

B&M auto was very accommodating on the phone and very responsive. They had the part I needed for my car in their salvage yard and sold it at a very reasonable price. One of the employees was on a break, and took the time to help explain how to install it (a tail light). He even helped install it and was very friendly. The shop was pretty clean for being a salvage yard.

Doors have parts that my boss always needs and the parts always look pretty good they're not shoddy and then he does very good business and I still would shop them no matter what because they handle customer care very well especially if you're a regular they have really good customer service

Every staff member I worked with was helpful, and I was treated like I was their best customer. They had the hard to find parts that I needed and were flexible when I had to change things. Everything but the vehicle went right.

As a dealer I have Purchased a lot of parts. I found the parts I needed online and made a call to B and M auto salvage. Got a hold of Jim in sales and he told me I would have it on Saturday. The payment transaction went smoothly and the parts were on my front porch the next day. This experience was the best purchase of used parts I’ve ever encountered. I highly recommend this company, thanks again Jim!

The service is amazing. Employees were very knowledgeable and had the part I needed for my Volkswagen I couldn't find anywhere else. Being a person not very mechanically inclined, when I went to pick up my part they came out and showed me how to install the new electrical door unit for me in under a minute. I will be a lifelong costumer.

Nelly was amazing here!! I got a flat tire and needed a new rim ASAP. He was so helpful and patient in getting me what I needed. When I went to pick up the rim, he gave me helpful advice on tires and wheels and was just a down to earth person! The maintenance guys were also so so kind. Thanks again guys!

Very impressed. We deal with a few Salvage yards around the state. Just got a door from B&M (in 3 hours). Door was clean and rust free (and for a 2001 Pontiac Grand Prix). Very impressed with the service I got from Jim. Make this place on the top of your list for a place to call.

I have used B&M for parts on my all of my vehicles, they have always been able to take care of me and get what i need when the dealership couldn't. I couldn't recommend them enough, from the good service to prompt delivery dates.

Bought some parts that didn’t work out for my project. Easy to work with on both the purchase & return side.

These people are awesome. Its the day after Christmas and they are really busy. Despite all of that they were extremely nice and professional at all times. I even got the part i needed 40 bucks cheaper even tho there office was flooded with customers...if you need parts this the place to go in waukesha.

TERRIBLE. I asked for a luggage rack for my truck. They reply saying yes we have it $50, just have to be prepaid first. I told them I'd like to pay and recieve at the same time. Then they said they could remove it and put to the side for 2 days for me. They tell me where to pick it up and said its not off the vehicle yet. 3 days go by and I ask again to schedule pick up. It's been another 3 days and no response. The guy is Alberto bad communication, not good business I wouldn't recommend if you want quality service.

B and M auto sales & parts in Waukesha is the best salvage yard that I have ever been to! They always have everything that I need, I've been there a few times and I'll definitely be a return customer... Their prices are always perfect and the staff there is very helpful, you have my referral should any one ask where to get high quality goods for their car... Thanks guys!!! - Anna

I’ve called this shop in the past and they overprice the simplest parts, so much so that in some cases buying new OEM parts was cheaper then having them pick the parts off old cars in the yard. Bad customer service and if you question their prices they tell you to get lost, extremely unprofessional in my experiences but it’s most likely different for other customers that pay for outlandish prices.

Ken is awesome. He kept up contact with me to update me on my order, even went out of his way to get me pictures of the part. I highly recommend calling them for your future purchases!

Some of the BEST service and communication I have had in a long time.

I made the mistake of not listening to the other reviews, I drove 45 minutes to pick up at a light that they argued with me about 20 minutes on the phone. We go there to finally pick it up four hours later go there only to receive a broken tail light for retail pricing on a new one. If I wanted a used broken taillight I would have kept the one I had but now I know that my broken taillight is worth as much as a brand new one. Worst auto parts store in history