Fast response, friendly and professional! Would definitely recommend calling here over anyone else in the area. Loved the family business aspect as well!
well I herd some negative things about R&D from multiple people but from my own experience the owner was pretty cool and I'd recommend them to anyone anytime thank you again
Jen came out tonight and helped with a lock out, she was incredible! she was so kind and super super fast, and it was very affordable!! would definitely recommend
They are very nice and prompt professionals! They are kind and have helped us a lot and I can't thank them enough for everything they have done for us!
Had an issue with a dead battery late on Sunday night. Called R&D to see if they could come out and give me a jump. They were there in about 30 minutes or so. Tried to jump the car to no avail. (Battery was too far gone.) They went back to their shop and found a battery for me, came back and put it in and got me on my way home. Very grateful for them going the extra mile to get me taken care of. Thanks Rick! Appreciate it very much!
My vehicle was stuck in a snow bank and R & D was to my location within 30 minutes of me calling, and we were located at least 10 minutes away. The two R & D employees that came out were very kind and helpful and made a stressful situation much less so. I would recommend R & D to anyone near Milltown or in any part of Polk County.
I went with my boyfriend to pick up his vehicle, he was technically their customer. The owner was extremely rude and unprofessional, to the point I felt the need to warn others of the extremely uncomfortable experience we had here. Very hostile.
Finished hunting and put all my gear in my truck including my keys then shut the door that was locked. It was cold and I was locked out of my vehicle.Jennifer was on time and it only took her about two minutes to get me back into it. Thank you for your service R & D towing and recovery.
It took them 2 weeks to get my car towed to the auto body shop. After multiple phone calls from the insurance company and myself to get them to deliver the car. If I could give 0 stars I would have.
I slid in the ditch with a semi. They answered my call immediately and had me pulled out and on my way in an hour. Great friendly professional service. Just wish we hadn't met by accident!
Today my alternator died which
killed my battery, my friend and I where on an adventure and now broken down on our way home in Luck Wi. We called around to all the automotive stores and we couldn't find a battery let alone some help. Until we called R&D. Within 15 min we had a great guy and young lady helping us. Was able to get the battery changed out and get back on the road. Made it home so I can switch out my alternator with no problem. I appreciate the help and thank you millions 🧡
My Jeep got stuck in the snow so I called R & D to come out and pull it out for me and I have to say this is the most pleasant experience I've ever had with a tow company. They were very professional and careful with every step of the process of pulling my Jeep out of the snow. I know who I will be calling in the future if I need a tow again. Very impressed with R & D can't say enough good things about them I highly recommend them if you find yourself in need of a tow.
This place is a horrific joke!! They have 2 times now released a vehicle to someone other, than the registered owner! It's a barn in some guys junkyard.. Jennifer is a royal joke too! They wouldnt tell me for several days if the car was there. But then charged us for those days. And did everything possible they could to prevent us from getting the car. They remove personal items from the cars, and put them in their safe... For your protection of course😄😂😄😂 if you're stuck on the side of the road, I advise just start walking! You want nothing to do with these people!!! Biggest scam ever! And they blatantly break so many rules and laws!
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12/12/2019
First to Review
I called to get an estimate for a tow. I slid into a ditch and my car looked like it was about to tip over; the back right tire wasn't even on the ground. The girl I spoke to said it could be from 75.00 and up. I figured if it was gonna cost around a hundred it would still be about half the cost of another towing company in the area. She said she would be the one coming to do the tow. My husband rolled his eyes when I told him a girl was coming to do the job. Jennifer was her name. She had been doing this with her dad since she was a teen, and now she owns the company. I watched this petite blond woman getting out of her tow truck and thought my husband is really gonna give me heck for hiring her, but by the time we got our jackets and boots on, walked up the hill she had already pulled the vehicle out of a very steep incline, and was unhooking the chains from my car. The only thing my husband had to say was, "good job!" I was glad I used a professional. She told me there was a very good chance that my vehicle may have rolled if we tried to pull it out our self. I highly recommend this service. She was very professional and friendly. She arrived within a half hour after I called. She has a large flat bed truck, so she is ready to handle any job.
To the person that said they paid 350 to get towed out went in ditch charged 300 to get pulled out and another 4 mile I did call around to a few place after the racked and they are very high would never use again or tell any one . I hate giving bad receive but when your get ripei t kinda hard not to don't want anyone else to get ripped off .
Let's face it, nobody wants to be towed, but at least they're nice about it and friendly. My father's vehicle broke down and they were very accommodating to his disabilities.
Road side assistnace set up the winch service. Told me 2 hours for them to arrive. After 2 hour mark and no one showed up called in to get a ETA on truck. A male answered the phone sounded half asleep, said let me check I'll call you back. Hung up the phone and took it off the hook, only got a busy signal for the next hour. Sat on the side of the road for 7 hours total because this company took a job and refused service should get negative stars. Imo should have there liscense removed and not be allowed to do this service any more. I think a lawyer should be involved in this case. This is threating to someones life if they are stranded in the cold with out a running vehicle. There should be criminal charges brought against this company. I recommend no one ever uses this service they are not reliable in any way shape or form.
We were locked out of vehicle on a sister week-end, waiting on AAA went into a gas station to get a beverage. Clerk asked how's everything today, shared we were locked out. She said I'm done in 5 minutes I will help you out. By the time we walked back to our vehicle she was parking ahead of us, Jenni had us unlocked and ready to roll in a matter of minutes. A sister still on the phone with AAA said we have been helped. Turns out Jenni owns & operates towing business, super sweet and professional. Thanks Jenni!!!
Wish I could go to zero stars. DO NOT USE THIS COMPANY! LIARS AND THEIVES> I had a van that quit in a snowstorm and needed a tow. I called R&D from the yellowpages. They towed the van a couple miles to their "shop" and then told me they could fix it. They charged me $399 to tow it and told me the engine was blown "cracked head" and said they could put a new engine in for me. This made no sense to me as the van just stalled at a stop sign with no previous problems. The guy I talked to kept trying to talk me into letting him put in a used engine. I had the van towed to another shop and had a fuel line replaced that had been broken probably by an ice chunk in the road for less than $100. Their "shop" is an old pole shed in the middle of a corn field. They are simply crooks that will try to screw you.
