24 Hr Towing & Recovery, Inc. JunkYard in Brown Deer (WI)

Shaun was the best guy ever! We are very sorry to have woken him up but we are glad he did and came out to help us! We hope he sleeps well! Thank you Shaun! (Shawn, Sean)

Adrian (driver), is VERY UNPROFESSIONAL, RUDE & DISRESPECTFUL. Roadside assistance dispatched this company to me. First issue, they go to the wrong address and then call to ask where the car is. Second issue, two employees show up both unmasked during a pandemic in which there’s a mandatory state order to wear a mask in order to operate or patronize any business! Third issue, I requested a flatbed, they showed up & opted to use the wheel lift portion of the flatbed. Fourth issue, tow truck did NOT drop the vehicle off at the address requested instead he opted to go down the street & leave the keys in the vehicle. Even after being asked to move the vehicle he RUDELY refused & said to me “you can do it yourself!” If I ever need a tow service/ lockout/ tire change and this company is dispatched I’m requesting a new provider IMMEDIATELY. I DEFINITELY WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!! ........ From reading some of the more positive reviews I can tell that these aren’t actual customers but rather people who have been asked to give a rating to boost the reviews, because nothing about the service I received would even remotely suggest Professionalism, Value or Quality service!! They were too comfortable with speaking disrespectfully & not adhering to my requests (I mean after all without the customer there is no revenue nor need for the business!)

Dion was very professional and so kind. He was extremely careful with our vehicle. We are from out of state and he made a terrible situation so much better. I highly recommend him.

My vehicle broke down as I was exiting the freeway. The tow truck arrived quickly and the driver was great and got my car to the dealer for repair. The service and the driver was great. I would recommend this service if anyone ever needed towing or roadside assistance.

I have to take my hat off to 24 hr towing. They have always been there when I needed them, EVERY TIME ON TIME. Always courteous and more than fair. So thank you to the always crew !! I highly recommend them for any of your towing or purchase of junk vehicles .

24Hr Towing & Recovery sets the standard in the towing industry. Fast, efficient, & knowledgeable- their office staff & drivers strive to get the job done in a courteous & timely manner. They offer a diverse menu of services & they are equipped to do even the most complicated tasks.

Contact these folks and returned my call within 5 minutes. Had the truck out in my location to tow my car and a professional gentleman worked through my problem. Cost wasn't bad either. I would recommend them to everyone.

My experience with 24 Hour towing was uplifting. The native American driver assist me with changing my thought pattern from feeling sad, to being blessed. Ty for uplifting my spirits. God bless

Was this the first time you ever towed? Driver and dispatch called the wrong contact information twice, driver showed up late and then had a problem having to remove a car from the parking spot. (Get it out of parking spot) Perhaps asking some clarification before taking the job or some level of professionalism would do your company right. I would say I got what I paid for but these guys weren’t the cheapest. One of 10 other companies. Try someone else.

Great customer service. The tow truck was very nice, clean and advanced technology. The driver was very nice experienced and kind to us during a stressful situation. Dispatch was professional.

This towing company is the most professional, reliable, and dependable company you can hire. I have used several over the years,and NONE of them compare to 24 Hour towing & Recovery.I have used them for a few times for personal and my business needs and I have never been disappointed. Two occasions stick out....July 4th weekend my Escalade blew the transmission, downtown Milwaukkee just leaving summerfest....called 24Hour Towing&Recovery they were there in minutes, even stopped to let me get cold water for me and my grandson who had been sitting in the hot sun.... Driver was incredibly professional and kind....don't see that much anymore!!!! 2ND occasion...my son passed away suddenly and I wanted to get his custom Cadillac Low Rider to the funeral home...this was my sons pride and joy.I spoke to the owner Jay explaining the situation. The day came and the driver Jay sent was AMAZING!!! I have never seen such compassion from a company,and I'm not just talking about a tow company...Got my son's car to the funeral home and STAYED there to watch it till it was time to bring it back home..The owner Jay himself even came there to make sure everything was done to my wants and needs....Holy cow who does that???? I would RECOMEND this company to everyone!!!!and I do...I wish there was more than a five star rating they deserve it. If you need it towed 24 Hour Towing is your best bet! Affordable, and Professional....👍👍

Dan Was extremely helpful he did what it was needed in order to complete the task. He didn't complain or whatever I requested and he was polite and courteous at the same time I pray that God continues to bless Dan and all that he does

Very reliable and professional service from A-Z, I would highly recommend this company for any tow/service. 24hr towing you came through for my dad when his car was stalled on the freeway and got him out of harms way and home safely. I really appreciate it!! Thanks

I had my car towed by them for being parked on private property. At first I was surprised at the total because I have been towed by the city before and only had to pay 150. I had to pay 401.28 and couldn't understand why until an employee there name lt explained to me the difference between being towed by the city and being towed for parking on private property He helped me understand that it is a state governed fee and everybody knows the state is always out for money. But over all they were very respectful and informative when I called and went to pick up my car. I figured if I were a person who needed a towing service for my property I would definitely pic them because the DONT PARK HERE message is very clear when the towing fees come into play..lol they really treated my car with respect and showed me pictures of the special equipment that was used on my car. I didn't know about this company until i was towed and now i wouldn't use anybody but them.

I would give them no stars if I could!!No one comes to the window to help you they just ignore you when you walk in..just completely unprofessional and do not know what they are doing when it comes to iid's.. Mine was installed incorrectly and they tried to say it wasn't. DO NOT USE THIS SERVICE THEY HAVE HORRIBLE CUSTOMER SERVICE

I was broke down on the side of the road in the middle of the night and I called all over town and all the towing services that say they were a 24hr towing service was either closed or they never came. 24hr towing & Recovery was one phone call away and the driver showed up with in the 20 mins the guy on the phone gave me. 5 stars is not enough for this company I give them a 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

24hr towing was a very fast responding towing company due to having car issues they took very very good care of my collector valued Vehicle loved to see the soft straps they used That made me feel very secure so thanks again 24 hour towing for the great experience

Thank you guys for coming out and helping me. From the phone call to the tow truck driver, everyone was amazing. Thank you guys again. I appreciate your awesome service.

Always Towing has always been a professional prompt service that I would recommend anyone to use. There 24-hour operation has made them the go to company in the industry I highly recommend them for their professional and prompt service

Very professional, prompt and friendly. Not your typical towing service. Equipment was very clean and looked brand new. Driver was very professional. Highly recommend 24hr towing and recovery.

Waited an hour and a half close to 2 hours for them to come out and help me with a flat tire. I waited so long that I called another company to come out and assist me.... the other company was there in 22min. Yeah, this is the last time I'll ever call this company ever again.

Awesome service. Kept me up to date, came so quickly too. I can’t praise them enough!

Had a quick phone conversation about getting the IID (iid)AKA(breathalyzer) in my car. that's all. But the man was very nice & informative and polite! Thanks a lot!

The driver was very friendly i would definitely recommend someone to that company if all the drivers are nice like him at that time of the night!!! Thank you

Very Dependable. I would recommend this company to anyone! Nice people! Dependable equipment and drivers! Overall great service!

Very reliable Towing service. These guys have towed a few of my commercial Vans and each time they go the extra mile! 10 stars for this company⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Great Customer Service. O'Neil was king and handled my truck with GREAT care!!!!!