Seven Stars Auto Salvage LLC JunkYard in Brown Deer (WI)

I was going to be late for work, so I had a relative to drop off my car to get fixed. The relative said they brought the car in for me. Instead of them communicating with the relative, they said nothing. I called the next day and they said the car hadnt been worked on because they didnt receive authorization from me. They never tried to ask my relative any questions nor did they call me back to see where my payment was (apparently you need to pay ahead but they never mentioned that. Overall, Customer service is horrible. You're a business. Communication is key.

Barely got the description of the car part I needed out "wedoanhavvit wedoanhavvit". Click. Stay away. Rude!

I accidentally backed into something metal protruding from a large garbage bin at my daughter's condo parking lot and shattered the rear window of the mini van ... I thought oh man this is going to be really expensive and frustrating to get fixed ... after doing a search on Google Maps for auto glad repair , I called a couple places near me and it was already proving to be a difficult task just to get pricing ... a saw Seven Stars listed and honestly I had no idea I could get my rear window replaced there ... I called to get pricing and was quoted just over $200 (installation included!!!) .. they are full for the day but I was directed to come in the for following day, no appointment needed ... I brought the van in about an hour after opening , and being that I was told I would be waiting about a hour and a half or so.... I came prepared with work to busy myself while I waited. I didn't even get very much work done as they finished the installation very quickly! All of the staff were very friendly and accommodating. They gave clear instructions to follow so the glass would dry properly and not fall off. I was also able to purchase an additional part I had been needing to get. I was very pleased with the service, the pricing and quality. I definitely recommend you give Seven Stars a call on your in need of audio glass replacement!

Lady picking up phone never know $hit. Ask for a part and she answers no right away….if you hate your job then quit. Happened more than once.

These people are Extremely RUDE OVER THE PHONE

I Needed A Broken Window Replaced. I Called First To Confirm Availability, They Responded Quickly & Were Courteous. Everyone I Interacted With Was Kind. They Answered All My Questions & Repaired My Window In Less Than 2 Hours. As Promised, They Followed Up When My Repair Was Complete. Their Fee Was Over $50 Less Than Another Salvage Shop.

They're slow as heck. I called in for a part, they have it but it took over 30 minutes so I left. It plenty other junk yards in the area with some items better prices. Seven Stars are only about the bucks. If you buy a window they ask you several times if you have someone to put it in. The lady asked if I wanted a water 😂 then said it's $1. I'm only interested in autoparts.

My interactions, both on the phone and in person, were great. Mikey is a sweetheart and was very helpful. The man at the front desk, I can't recall his name, is a little gruff, but he is a nice and just gets straight to the point. Th gentleman that did work on my car, I didn't get his name either, was very nice as well. It was dusty, but it is a salvage yard so that is to be expected.

One of my worst experiences ever.... called ahead to verify the part I needed, was told they have it ready and it would be $125.00. I drove to this place and arrived to find out it's the WRONG part which they have and WILL not have the part I need for 2 days. Told me it would he $200.00 for the part. Very very unprofessional and horrible customer service. I won't ever go back there Nor will I advise anyone to in the future. Waste of time

The parking lot could use some repairs, but most times you can find what you need here for reasonable prices. The owner "Miki" is still working there, I'm just wondering why the strong mothball smell inside? 😳

Very rude GentlemanVery wouldnt look up a part for me got very disrespect full service well no service. The guy wouldnt give me a price on a part or price on shipping told me to call another time will never recomend this place

Excellent service. Good parts for Used cars. They treated Me well amd replaced a Windshield dor a Good price with brand new glass

It is a salvage yard, what do you expect, five star hotel service. Treat it like what it is. What I mean by that is, Be respectful. Learn how to talk w/o getting upset-no matter what! Have some understanding of the business to that will assist in working a problem out,putting the ball in your court. Ezer said then done but works. If they aren't 'crazy' try this approach. Very nice and fair family of people.

Bad service call and they started yelling Didn’t even wanna finish the call

The prices of used parts and this place is ridiculous I would never ever never prefer any of my friends to this place their parts are like brand new parts but they're not brand new they're used so for them to charge $68 to $84 for a headlight is ridiculous customer service very poor The place is trashy for it to be a scrap yard it's just that bus scrap yard I would never stop there again never

Great selection of junk vehicles, found the exact part i needed plus they were cheaper than LKQ

Unreliable - do NOT take your used cars here for salvage. Mark gave a price over the phone, then refused to honor it when car was brought in. Try Auto & Scrap Recyclers or others instead.

The worst salvage yard in the City. The young guy at the front desk attitude is horrible. The act like he wanted to fight because the part wasn't any good. I had it checked twice. Very Rude. I will never after 25 years shop with them Russian again. Never!!!!!!!!!!

Went there to help my sister get a back window repaired. I called ahead and was in the for less then 15 minutes! Great Service!

Fixed my back windshield for reasonable price. Great communication and very accommodating! Would recommend.

Super fast and excellent service. Got a new window, even matched the tint. In and out in 5 minutes!!

These people saved my life....they installed/ fixed my window and it was freezing temps outside....they are a salvage yard but the guy was able to fix my issue within 30 mins. Thanks!!

Good place great deals they will help u out With any questions just gotta be patience nice people

Rude phone service. I called to ask for a part she said in a rude manner that did not have it and hung up instantly as i was going to ask for another part. Definately terrible and disrespectful service.

I purchased a bad battery. I was told it was a good one by employee but found out it wasn’t Just a waste of money! Just be careful on what you buy

A disrespect woman with an accent hung up the phone on me. I was trying to find out if they had a part i needed, she said she didnt have time to play with me.

I just called today Thursday March 20th and this jerk off tells me to check back Monday because he closes in a hour. Not Friday but wait all the way til Monday just to find out if you even have it. Which by all the reviews you most likely do not!!!