Asked them if they had time to get my truck done today or if I had to take it somewhere else so I could have it fixed that night they lied and said it would be done tonight
My step daughter and I were stranded on the side of the road checking fluids when Angie pulled in and said she worked at TMC automotive in New Lisbon and to follow her for 1 mile to get my car working again. So I did and now my car is all good. I was actually on way to pick up my bf and step son from urgent care, so Angie was my guardian angel that saved the day. 😁
Two birds with one stone in Lisbon - Jon and John at TMC Automotive took their time on a Saturday afternoon to help another local community business, and me, when other auto shops were closed. I barely made it into the Rudig Jensen Auto Dealer with my front tire going flat. They were closed, but the G.M. at Rudig Jensen inflated my tire and escorted me over to TMC Automotive. We made it over there just in time, as Jon and John were closing the shop. They were happy to help me with a tire repair.
Since I was headed home with my new travel trailer, we enjoyed sharing some RV camping stories, and they offered some very helpful road trip tips. I am very grateful for everyone's generous help in Lisbon, which allowed me to avoid changing the tire myself. Ugh!
Thanks to Jordan, Jon, and John, what could have been a messy nightmare for me turned out to be a quick repair and a pleasant stop in Lisbon. Thanks to all!
Takes short cuts and will not own up to mistakes on repairs. Cut off transmission cooling line flange on a new part to put on fuel line hose with cheap crimp clamp and consequently the line blew off. Won’t return calls to discuss.
Needed to rent an appliance dolly. Very helpful very personable staff. Quick exchange in and out. I will definitely be using them for other services in the future
My Chevy died while I was towing a trailer cross country. TMC stopped what they were doing and in minutes set me up with a truck to get me where I needed to go. Great availability. Great customer service! Without TMC, I would have been stranded. With them, I am on the way.
Mariah was absolutely amazing! Her friendly and accommodating service was top-notch, and she worked her magic to get everything sorted out just in time for our weekend. Plus, the waiting room was super comfy - what a lovely touch! Five stars isn't enough for Mariah's exceptional service!
For over 6 years TMC has exclusively handled our automotive needs. From oil changes to air conditioning to brake lines and tires. Reasonable, friendly and reliable.
We were traveling from St. Paul to Madison when our car broke down. We found TMC Automative, and they diagnosed the problem, ordered parts and fixed the car, despite the fact that they were booked up. They did their best to help us out, and we really appreciate it! I highly recommend them - they went the extra mile for us!
Amazing people and amazing service! Veteran owned and operated tells you all you need to know. They will do anything they can to help if you’re in a jam by exhausting all options instead of giving you a corporate answer and turning you away. I recommend them to everyone!
My son and I were traveling to the twin cities to pickup my other son from college. Our minivan broke down near Camp Douglas. I called AAA and TMC responded right away. They replaced the alternator (had the part ordered while on our way to the shop) and fixed the issue. We made to MN and back to WI with no issues. Great service and such friendly people!!!
They do great work, and they're great people. The last couple of times, I stopped in with questions Moriah went above and beyond to get the information and on my way. Highly recommend
Beware!! Jordan insisted he come to pick up my rental van that needed a tow, I told him there were personal belongings inside and I wasn’t comfortable with that. He said it works better for him to go at that time and rest assured he would call and talk me through what he found and would NOT leave with my things. He never called and took the vehicle along with a step ladder, large tote, key (which I described to him) and cash. Personal belongings from a rental vehicle. He also hauled it to Madison and not baraboo as instructed. Huge inconvenience for my enterprise rental agent who had to drive and retrieve all of my items and now delivering back to me today. Terrible service!! Oh and don’t forget the two items he did leave behind in the trees…not by the buildings…how unprofessional!! Super happy to have cameras to track down where he was actually from as he represented himself as AAA and wouldn’t give me his supervisor’s information when requested.
I am from the southern part of the state, I moved up here 2 years ago. I was pleased to find a place like TMC automotive. They treat its new customers like a hometown mechanic would. Always very welcoming and courteous from start to finish. Very affordable as well!
My family wants to give Jordon and TMC Automotive 10 stars if we could. Sunday morning we left early from the Twin Cities to McHenry IL for a quick and very important visit. At about 6:30 AM we had a blowout on 94 about 3 miles from the New Lisbon exit. We do have AAA RV plus (which I highly recommend) . Jordon from TMC arrived very shortly after the call to AAA was placed. Jordon was very concerned for our safety!! We stayed in the car during the tire change. Note: it was also 5 degeees🥶. Little did we know the temporary spare had an issue. We were then flat bed to TMC. Unfortunately for Jordon the doors to the shop were locked and he had no access. How Jordon removed the bad tire off the Rim and went to a storage area where he set us up with a spare and how he got all this done with limited tools was absolutely amazing 🙏🙏. We were back on the road in a few hours and were able to complete our journey that day. Thanks again Jordon and we thank you for your service🇺🇸🇺🇸.
Boy Scoutt Troop 10 from Barrington, Illinois attended Scout Camp Ed Bryant Reservation in Mauston, WI. Troops 10 trailer experienced a blown tire. TMC was able to secure 5 new tires and replace in a cost effective and timely manner. The owner and son were extremely friendly and shared their own stories of scouting journey. Angie, the TMC coordinator of the logistics was an important aspect in our process. Troop 10 is grateful for their service and kindness. Thank you very much. Have a great summer. Mr Kitzman. Assistant Scout Master Troop 10.
When my three vehicles need service whether routine fluid changes, tire rotations or most importantly repairs, I call and trust TMC TO GET ME BACK ON THE ROAD. And Jon and his team do outstanding repairs with no half measures. I am on my fifth year with only trusting TMC.
This is one place that I will definitely take my vehicles to the have work done. I was driving one evening and it was almost closing time and my car was feeling funny I pulled into TMC and went inside and talked to Angie about my tires. She said she would have one of the guys check my tires for me. Sure enough my one tire was completely flat. One of the gentleman put air in all my tires and one was definitely not keeping air. So him and another gentleman came out and put my spare tire on for me. She said she could order me tires the next day and have me in soon to get it fixed. When the time came they noticed there was more wrong with the back end of the car then I even knew. They reassured me that it could all get fixed and they would have my car working and safe. When the time came to get everything done they had multiple people working on it and got all the parts for what the issue was and I was back on the road. And I never felt safer in that car then I do now. Knowing that they found other issues and fixed them and it was a decent price I couldn't be happier. Plus their customer service is amazing and treated me like I was a real person and made sure I knew everything that was going on. Thank you for making my kids and I feel safe and helping me get back on the road with a safer car. Definitely will be recommending and telling people about this place. You never know when something may happen and people who are genuine will go the extra mile to help you out. Thank you for everything!
I have had vehicle work done here quite a few times, and every single time, I have not left disappointed. This business shows their customers the best care possible, along with high grade and very reliable parts. Today I came in for an oil change. I didn't have to wait, and it was done in a timely manner. Earlier this year I purchased 4 new tires, which they ordered and put on right away, and also did an alignment as well. It felt like driving a new vehicle! There is one job I would like to speak very highly of is when they did my front end. I needed a fender and bumper replacement after hitting a guard rail in the early colder months of the year. It needed to be top coated and painted as well. TMC did an excellent job not only matching the color, but putting my vehicle back together quicker than I had even anticipated. I absolutely love my Jeep and trust them to give the best care possible. I have to end this review with telling anyone who reads this that I HIGHLY recommend using TMC for all of your automotive needs! You will not leave this place disappointed at all!
Rented a 26’ U-Haul, with car hauler.
Jon and his staff are very friendly and customer service oriented.
They assisted me with every need, no questions asked.
We stopped here at about 5:15 on a Friday night, when most places were already closed. Our front left tire was smoking! We had just gotten $900 worth of work on our car at a place more local to us. Mike was so quick and efficient, and Mariah was extremely knowledgeable as well! Love this place!
I am new to the area and I needed an oil change and to diagnose a problem with my 4wheel drive. The front staff at TMC Automotive was very friendly and helpful. They gave detailed explanations about the pricing for each service and diagnostic for my issue. Once the cause of my issue was diagnosed they called and gave me the EXACT price for the entire repair before proceeding. Once it was done, they promptly called to let me know it was finished. They even gave detailed quotes for some other issues they found but were not pushy about getting it done. These were issues never brought up by my usual mechanic. They even stayed open late during a major snowstorm so I could get my truck that day! I will be bringing all my vehicles here from now on. What a great team to work with!
Used TMC for U-Haul rental. Staff was the most helpful dealer I have ever dealt with while using rental trucks. Equipment availability was excellent as was all the dealings with everyone there . I look forward to having them service my autos in their beautiful shop as the needs arise after visiting the shop.
Had on several occasions work done on my Trucks even twice Remote Start and Trailer brakes put in. Excellent staff. Friendly,Knowledgeable and cant beat the price. These Guys and Girls are TOP NOTCH. Recommend them for your next work to be done and even UHAUL rental. Jeremiah Healy
I shopped around to a few places in my area for servicing my 2006 Dodge Magnum. I really have never had to have any major work done on my car since I owned it. I have been the only owner of this car, and have had it for 14 years. It has been garage kept the entire time I have owned it. a few months ago the check engine light came on, and the AC stopped blowing cold air. The brakes and rotors needed to be replaced as the car has over 150,000 miles. I have replaced brakes and rotors before, as well as tires and kept up on my oil changes. I went to TMC to see if they would do the work required, and also asked if I could leave my car and get a ride home. The were more than happy to do the work, give me a ride home, and picked me up when my car was completed. Did this cost me a few bucks, sure it did. But they performed quality work, had it completed when promised, and my car is good for another 100,000 miles. They called me to inform me if I wanted a few other things done, and I love this car and it is in great shape and I would never be able to buy a used car in this kind of shape for what I paid to TMC. Thank you TMC, you did an outstanding job!
Thank you TMC automotive for a really great job. We had just purchased a used F-150 and since we are located in the Milwaukee area, we needed someone local in the New Lisbon area to perform an inspection prior to us purchasing the vehicle. TMC arranged directly with the dealership to pick up our vehicle, drive it to their facility, and perform a full inspection for a very reasonable price, with very little lead time. I can't tell you how much we appreciated this and this saved us another trip up there (4.5 hours round trip) so worth every penny. The facility worked with us at a time when they were very busy, and were nice enough to send us several pictures, along with a very nice finished report of what they examined. We would highly recommend them as really going the extra distance to get our business - I can only say I wish everyone did business like this!! It was a great experience and I would highly recommend this business. Thank you Moriah, John and the team for a great job well done!
The crew at TMC is top notch. They replaced the clutch in my Fiat and it runs like new. They are extremely professional abd I would highly recommend them to anyone for their Auto needs. Their pricing is great and they are very easy to deal with.
Thanks to TMC for everything. You guys are the BEST in the area and industry.
Tony B.
Had a blowout on our boat trailer when heading home back to Illinois from MN. Called TMC Auto 30 minutes before closing and told me to head over with the tires to be replaced. Not only were they AWESOME on the phone and helping me find the place, they unloaded the 2 tires, loaded them back up after mounting and balancing them but also didn't gauge me on price just because we were in need. I also want to say this place is probably the cleanest auto service shop I have had the pleasure of buying from. The shop, office, bathrooms were spotless. Thanks TMC for helping out a tired, worried and thankful traveler.
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