What clients say about Legacy Auto Sales in Jefferson (WI)
They have a nice selection of used vehicles, reasonably priced. The buying process was easy. Can certainly recommend Peter and the whole crew. Small town friendliness with a highly capable crew.
Great Fun experience buying a used car. TROY was our salesperson. We did not plan on leaving with a car, but did. TROY explained car history, how this local dealership was different. Full multiple bay service dept that get vehicles what they need before up for sale. Everybody in the building was kind & helpful. True pro in the finance dept. Quick process without the BS. Will definitely recommend to family & friends.
When I first visited Legacy looking for a specific car, I was respectfully informed that it had been sold just moments before I arrived. The same person who shared the news gave me his card and assured me he would reach out if something similar became available. A few days later, I received a call letting me know the exact car I had been interested in was back on the market because the previous sale had fallen through.
That day, I drove away with the car I wanted, a great deal, and an even better customer service experience. Troy was especially outstanding. He was friendly, personable, and genuinely understanding throughout the entire process. I truly appreciated the professionalism and communication from start to finish.
Id give this place more stars if I could absolutely great people! Pete is a very great guy other dealerships said no he said yes! He got me into a car the same day. Made the paperwork very simple made the whole waiting process less boring! Highly recommend going to legacy auto sales everyone is so awesome!
I recently had the pleasure of working with an exceptional auto salesman who truly went above and beyond. If you ever want to get a car here, ask for Troy! He took the time to understand my needs and preferences, patiently answering all my questions and providing valuable insights as well as hilarious comments. I highly recommend Troy to anyone in the market for a new car.
I had the unfortunate situation of my granddaughter totalling my car a month ago being a new driver and a Wi ice/snow storm. This, of course, put us out of transportation.
I had been working on credit card debt and credit building and had no plans to finance a vehicle and quickly learned alot of financing options were not available or limited to me. Terri was excellent and worked on financing until she got me in to the car I had initially contacted them about. She involved her manager as well as the owner in the process.
Frank, my salesman, was great as well and super at explaining the whole process and was there to answer any questions I had. The communication was phenomenal throughout the whole process from both of them via phone calls and texts with updates. Even after I thought Legacy was not an option they continued to work on financing and vehicle purchase.
3 days later I received a call from Terri that everything was good to go much to my disbelief.
Thank you Legacy Auto for giving me what I needed at a time I needed it most.
Highly, highly recommend! 10/10.
Thank you Legacy Auto.
10/10. Customer service was amazing. We were able to find our new family car here. Everyone was so kind and very transparent and worked with our needs/wants. Pete was wonderful to work with! Would highly recommend getting a car from here!
They are all so nice to my husband and I. They worked with me so hard to get me my dream car. They all did. The whole staff is nice. They don’t care about your nationality or if your lgbtqia. They help everyone. Can’t wait to come back for our next car. ❤️
Mr. Frank and Mrs. Terri are rock stars! All of the crew really are. Nothing but great customer service.My wife and I were nervous about coming to purchase a vehicle because of our experience with another dealership was very unpleasant. Legacy Auto understood and did all they could to get my wife her dream car. Mrs Terri even worked beyond company hours to get my wife a vehicle. Sure enough we walked out with the one she wanted from the website. I recommend everyone stops in. They work with everyone! They treat you like family. Laughs and jokes and great conversation. Thanks so much! 🤠👊
How do you know you're dealing with a good used car lot? You don't, until you deal with them. Legacy's owner, Terri, and Peter worked to afford pressure-free browsing and buying, saw that my new vehicle was in top shape to drive, and made the transaction smooth and reassuring. While other dealerships clogged my voicemail, Legacy got the job done.
Very un professional.looked at a car on web site. Texted them about it .said I was interested in the car.then I get a call from the salesman not knowing what car I was looking at.he just jumped on the lead.then I hear the owner in the back round say he's buying the car if I don't come in bye Thursday.WOW have not even seen the car in person yet !! Then I see it was in a wreck in May of 25.so I let them know that I was not paying that much .and made offer of what it's worth with now the knowledge of the accident..Heared nothing since.but before that they called 4 times and texted me 4 times .So don't bye anything from these cons !! They will decieve you all the way to the bank..
We had a great experience at Legacy! Both Pete and Terri went above and beyond to put my son in his ‘college car.’ Their communication in person and via phone and text was appreciated. Highly recommend working with Legacy Auto.
My experience at Legacy Auto Sales in Jefferson, Wisconsin was amazing. The entire staff were really cool and easy to talk with. Next time I need another vehicle I know where I'm going. Thanks Peter you were amazing.
From the minute we walked in the door Troy made my son and I feel like we were a part of his family and not just a customer. He was very welcoming and he took the time to get to know my son and I on a personal level before we even talked about cars. When I told him what I was looking for he wasn't pushy and didn't try to " upsell" me. He walked around the lot and showed us all the cars that fell in the price range I was looking for and nothing else. When we found the car we liked he answered all our questions and even had them take it into the garage to give it a final service check before we drove it home. I was anxious about buying a car and he made the entire experience easy from beginning to end. I highly recommend Legacy Auto and their Staff if you are looking for a great used car.
My husband just bought a 2021 Chevy Colorado truck from Troy at Legacy and we couldn't be happier. The service was exceptional with excellent communication throughout the process and we also got a nice price for our trade in. I would highly recommended going to Legacy Motors and ask for Troy thank you so much. we are your very happy new customers.
Armin and Susan Liermann
Watertown
This is just a really good place to get a car.
The salesmen there: James, Troy and, Pete are all good guys who have a high level of intelligence about cars. And try to get you into the best fit for the person with the best fit of your budget. The after market warranty's make every purchase worry free. Terri in the office works extremely hard to make sure your paperwork is right and you leave with what you expected too. She might get you a higher approval! Then you leave with more than you expected. The owner Jay is one of the best people I've met. Most dealership owners try to push you out the door with a as is lemon. Jay saw that my car had old tires. He got me a ride home that night and had one of his people bring the car to me the next day with new tires. I've never even heard stories about someone treating a customer on a car lot. This is a good place.
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Peter was excellent to work with. He took the time to thoroughly explain everything about the vehicles I was considering before I even came in for a test drive. When I arrived at the dealership, the experience was completely pressure-free and very easy from start to finish. Peter was knowledgeable, patient, and made the entire process smooth. I would highly recommend working with him and legacy auto if you’re looking for a smooth and honest car-buying experience.
Awesome service from Troy. Helped me get exactly what I wanted for a great deal. Terri is amazing and knowledgeable. The whole team made buying a car so easy and personable. 10/10 recommend. Thank you guys! 🫶
Peter as well as other staff were nice and helpful. The trunk on this 2015 Dodge Dart was malfunctioning, and they fixed the trunk latch free of charge as well as the brakes and backup camera. The vehicle was as described and drove great.
I couldn’t be happier with my experience at this dealership. From the moment I arrived, I felt welcomed, comfortable, and truly cared about. The staff were not only professional and helpful, but also genuinely funny, which made the whole visit so much more enjoyable. They went out of their way to make sure I understood everything and felt confident with my decisions. The service was excellent, friendly, efficient, and thoughtful. They even gave me and my friends the last three hot chocolates, which was such a sweet touch. I left feeling extremely happy with my experience, and I would absolutely recommend this dealership to anyone looking for great service and a team that genuinely cares.
We had an incredible experience with Legacy Auto Sales. Our college kid was driving home for Thanksgiving break when he totaled his car on the interstate. Jay from Legacy Auto Sales was the first person I called, and he jumped into action immediately. By the very next day, he had already found a replacement vehicle that fit our needs perfectly.
Even in the middle of a snowstorm, the Legacy team showed up so we could finalize the deal on Saturday. Their commitment, kindness, and professionalism meant our kiddo had a safe, reliable vehicle in time to drive back to college.
Amazing service and truly wonderful people — we couldn’t be more grateful. Highly recommend Legacy Auto Sales!
Legacy was amazing to work with. Everyone there is so personable. Peter made the whole process super smooth, explained every step thoroughly, and even came in on his day off so I could get on the road sooner. Terri was also fantastic. She worked with multiple banks to make sure everything fit my needs perfectly. I highly recommend them!
Peter in sales and Terri in the business office were great! We were able to test drive several cars (two even more than once) and we never felt rushed or pressured while deciding. I’d definitely recommend Legacy if you’re in the hunt for a vehicle!
They also have a great selection of vehicles!
My experience was very good. I've been without a car for 2 weeks and had limited options with my budget. This is the first car lot where I've ever been treated like a person instead of a stack of cash. I appreciate the help with choosing the right car for me and making financing happen. Thank you!!
I recommend Legacy so much! They have been unbelievably amazing from the start. Very sweet and nice people! I had an accident the day of signing papers and they listened to me cry because I couldn't get to them to sign papers. They helped so much and where there to help in whatever way they could! They where amazing to my mom and very caring. They where very welcoming and very concerned about how I was. It's truly like a family! 100% recommend!
They went above and beyond! Went out of their way to get me in a Jeep!! They were absolutely amazing and so friendly! Best deal and great staff! Thank you Legacy Automotive!!!
I recently bought a car from Pete at Legacy auto sales and I had a fantastic experience. He was not pushy at all, which made the entire process so much more comfortable. He was incredibly polite and patient, taking the time to answer all my questions and ensure I felt confident in my decision. His professionalism and genuine care for his customers really stood out. I highly recommend Pete for anyone looking to buy a car without the typical sales pressure!"
This is my second vehicle purchase from Legacy Auto Sales. Couldn’t be happier with the customer experience from the inventory, financing, to delivery! Cody and James were amazing with answering all my questions about the vehicles. I was deciding between two Honda CR-Vs. Terri was phenomenal with getting me financed. Keeping me updated on the progress from start to signing the papers. I feel very well taken care of. My last vehicle from here lasted 5 yrs without any issues. I wanted to move from a car to SUV so I traded it in. Highly recommended this nice friendly car dealership if you’re looking for a good used car that is new to you!! I will definitely be back in the future!!!
Purchased a 2008 ford focus today from them and it was a very comfortable experience. No pressure, let me look at multiple vehicles and test drive them. Jeff was very helpful and polite. Decided on the car and the actual purchasing went quick and painless and they even filled the gas tank for me. I am my own mechanic and know what to expect with a high mileage car but was impressed with seeing clean oil in all 3 cars I checked. Had a nice hour long drive home and the car is as advertised. They genuinely seem to care about the customer and are not just flipping cars. I do honestly feel that if something unforeseen did happen in the first week or so that even though they legally are free from responsibility they would fix the problem because that is who they are and want to be known as.
