Jensen Towing & Repair LLC in
Hixton (WI)

Not seeing my previous review so will gladly put again: Last year during a Thanksgiving trip, I’ve had the misfortune to need my car repaired while driving back from a thanksgiving trip. Jensen Towing & Repair were prompt in arriving during awkward hours and were kind to explain clearly what needed to be done and by when. Their swift response and work did wonders to save my trip back from the holidays. I would highly recommend them for any towing & auto support especially with the holidays coming up soon!

The service was outstanding. Transmission line failure south of Black River Falls. They had tow truck to us in 25 minutes. Darin the driver was very friendly and courteous. Took us to shop and let us use restroom after hours. Gentlemen working at shop even gave us some of his pizza. Wow!! great experience..

My truck air dryer was blown out while traveling on I-94 west called multiple services all don’t know what to do so I called up on Jensen towing and repair and Darren was dirt to arrived, he was so professional fix and make sure I’m good to go to my terminal to solve problem thanks again Darrel and keep up the great work you are doing for truckers GOD bless you!!!

They were all super friendly and helpful people. They came out to tow us and repair my boyfriend’s popped tire. He has a very special tire and yet they figured out a solution for us :)

We blew a tire on our boat trailer on the way to trade the boat in. I called Jenson Towing and repair to see if they could put a new tire on our rim. They said yes and we were back on our way in about 1/2 hour. Everyone was super friendly.

Had a great experience when we blew a tire and needed a fix fast. I am so glad to have called Jensen Tow and Repair to see if they could help and they did! They were upfront with the pricing and were able to get us on our way quicker than I had thought. Reliable service and genuinely helpful guys.

Excellent service and outstanding employees I highly recommend Jensens. We were already having a very stressful day and my husband's truck broke down on top of everything else going on. My husband called Jensens and they came to his rescue quickly. Rick and his crew where kind and compassionate the office staff went above and beyond to make sure everything went smoothly. The world needs more people like Rick and his staff at Jensen. Keep doing what you are doing. And thank you from the bottom of hearts for everything you did for us that day. Kindness speaks volumes.

Had a tire "malfunction" down by camp Douglas wi. I called a tow service, was quoted a 2 hr arrival time. 45 minutes later Rick showed up strutting his stuff in his fancy badass Pete! Got the ol kw on the hook pretty darned quick and away we went. Friendly, fast and had some good laughs during the ride! Definitely recommend this fella!!!! Remember to support your local small business!

It’s sad that an emergency service company will take advantage of people. Called for fuel and didn’t ask the price. Overall cost for a spray of starting fluid was $422. Pick any company other than these people. They said that was the going rate. I called the second company on google in the area and they said $125. Avoid this company. Update: the response is full of lies and just continues to show the character of this company.

We were on a road trip when our car started feeling jerky upon acceleration and the check engine light started blinking. We were so lucky to find Jensen Towing & Repair! They had our car all fixed up and we were driving out within an hour. For an emergency car repair, we had the best case scenario for sure.

If i could give this place 10 stars I would. I was traveling from Chicago to Minneapolis when my Volkswagen shut off on the highway and wouldn’t restart. Darin came and got us within 25 minutes and we were dropped off at Jensens for them to run a diagnostic - moral of the story was that the news wasn’t good and needed to tow it to the dealership back in Eau Clair. Rick and his daughter + other members in the front office were some of the kindest people I’ve ever met. They gave me honest answers, pricing, and recommendations moving forward - mind you I was MESS of emotions because it’s never fun having your car break down somewhere 6 hours from home. Great family-owned business - would give my money to them any day over a scammer company. To Rick + Team: THANK YOU!!!!!!!!! 🙏🏼

Huge shout out to Cole for saving our family this past Sunday. We were stranded in Warren at a gas station with an alternator that needed replacing before we could get home to the Twin Cities. We had three young kids in tow, and it was VERY hot outside. Cole was quick to come pickup my husband and father-in-law, diagnose the issue, get the part, and install it all within a 3-hour window. We would've been in hurting form without him. Thank you so much for your help!!!

Our family is from out of state and had been traveling for 10 hours before we had a tire blow. There were no places open or anyone willing to help. We were tight on time and had to get back on the road. Jensen Towing and Repair were the only ones who were willing to help and work with us. We could not thank them enough for their service! Such a great guy that helped and was a good sport about being there late. Bless his heart! I would give them a thousand star review if I could! Hands down the best service we have ever recieved!

Our car broke down late on a Saturday night, traveling on I-94. We needed a 2 hour tow into Madison and I couldn't imagine how that could be accomplished. Jensen Towing to the rescue! They sent Daren, who is an ambassador of kindness and expertise. This guy knows his stuff and is the nicest guy you'll ever meet. The 2 hours into Madison flew by, we arrived at the dealer location at midnight. He then dropped us at the nearby hotel (front door) we had booked. I had my guitar so I played him a few Johnny Cash songs on the trip. I can't compliment enough on how well this whole experience went. Sometimes you are dealt the situation and have to meet the tow guy. You can't get better than these guys. Thanks Daren!

I have to write a review because I've never dealt with a more down to Earth, genuine, great guy as Rick is! Took a couple times to nip the problem in the butt with my vehicle......It's running great now. They're wonderful!!!! The receptionist is a sweetheart! They make you feel like you're family. Highly recommend them!!!

I called Jensen Towing on a rainy Sunday after a blowout on I-94. Jason got to me promptly and in short order had me securely in tow and headed back to their shop. Rick and Jason got the tires off and replaced in no time and I was back on the road before I knew it. Great service and friendly people, I highly recommend them.

Very quick response time, we only had to wait 15 minutes after we called. Darin was so friendly and such a nice person to chat with. He fixed up our car really quickly and sent us on our way. Super great experience, would highly recommend!

They did a great job of servicing my vehicle fast. I locked myself out of my truck early morning and they were the only ones that could get there quickly. However, I was charged $445.21 for unlocking my truck. I thought the price was unreasonable. The guy who helped out was great and did an awesome job. I’d be happy too if I was collecting $445 to unlock a vehicle!

So just before the Christmas holiday, I like so many others were heading out to visit family for Christmas. It was a bit snowy and everyone was slowing down due to the wintery mix. I watched a truck hauling a big trailer start to lose control in the right lane. It was starting to jackknife and heading right towards me....I thought, oh no! Long story short, we collided and ended up down in the median. Rick and his crew showed up on scene and got everyone cleared off the highway and hauled back to his repair shop/tow yard quickly and safely. What I feel is important to mention here is, Rick and his staff made me feel comfortable and welcome in the middle of chaos . This guy and his staff are good humans. They offered me any help they could and extended every courtesy . Very hospitable folks, something you don't find often these days. Thank

I had a great experience here recently. I was in from our of town for deer season & I was able to get my vehicle in unbelievably quick upon arriving to town. They fixed me up efficiently & I was able to use my truck for hunting season. And I scored the family record buck. It may not have happened without their excellent customer service! Thanks again!

My tire on my trailer shredded 11 hours from home. Called Jensen's and they were there quick. Followed them back to the shop to replace the other tire too. Got me up and running in no time! Normally a unexpected incident would have really aggravated me on a long trip, however everyone at Jensen's was so nice it was actually a pleasant accurance in a cute little town. I actually wish I lived closer to take all my business there. The level of customer service there is almost unseen today. Can't say enough, I truly appreciate you guys!! Highly recommend!

Going on a long road trip is always great, until something happens with your vehicle 5+hours from home. That’s the spot my wife and I found ourselves. When you need help at a great price on the fly, I heavily recommend Jensens. Incredibly friendly and prompt service, Darin was super friendly, prompt, and knowledgeable. If we ever need anything or if you find yourself in a bind please please call Jensen’s.

I was recently on the road on a Sunday, headed on vacation to northern Minnesota when my car battery warning light was flashing. My friend made a call to Jensen Towing and Repair and they willing to send a mechanic over for a reasonable fee to see what the issue was. Turned out I needed a new alternator, and though they didn't couldn't get the part right away, they charged my battery back up and I was on the road to Eau Claire within a few hours, where I had the alternator replaced the following day. Rick even called to follow up and see if I'd made it. Very nice, friendly people. Thank you guys, for getting me back on the road!

Jensen Towing & Repair is an exceptional place to get a car repaired. I can’t thank them enough for their professional and courteousness when we had a flat tire on I-94. They were able to replace the tire very quickly to get us back on the road home. They were very accommodating since we also had our dog in the car, too. Many thanks from us for the work they did.

These chaps not only towed my truck, they were open, transparent and kept me informed. They know their stuff too. My dodge ram had broken down with a knackered water pump. They diagnosed the problem, gave me a left to the nearest motel and had it fixed the next day.I’m an engineer who usually works on my own stuff, and can tell you they know what they’re talking about too

Jensen Towing & Repair lived up to their name! I was towed, and repaired. Our minivan's battery light came on while we were on the highway. We needed a tow, and Jensen's came out. Darren (spelling?) was so kind, and easy to talk to. He got my two boys, and our dog safely taken care of. I ended up leaving the van in care of Jensen for most of a week. On day 1 Jensen contacted me to inform me of the repair, and the cost. They completed the repair the same day! (We needed a new alternator). The shop staff accommodated our entire transaction over phone and email because I couldn't be there in person. I'm very pleased with me experience at Jensen and am glad that they're around for people like me, why may only use there services in a time of need. Tanks to Zach, Darren, and Maggie (shop office staff-person?) for working with me, and for communicating so well. I appreciate it. -DT

These guys are amazing! Our car popped a tire on the way to madison and they showed up to tow us to their shop to get a new tire within 10 minutes of calling. They were super friendly, kind, and informative. Rick even gave us a hug before getting back on the road! Thank you Jensen!