What clients say about Bergemann's AutoCare, LLC in Markesan (WI)
Staff is very friendly. Service was fast. They did a general vehicle inspection at no cost and provided a few recommendations for future service and explained each item and any priority. All of the recommendations were for things that I had anticipated and were going to need to be done in the near future as routine maintenance. Upon request, I was provided estimates for the future work. Will definately be going back and recommend the shop.
We go to bergman's and get our cars service all the time but this last time we went in to get a tune up and for some reason he didn't give me an estimate if I knew it would cost $775 to put spark plugs in an oil change I would have told him not right now . I have declining health and a lot of medical bills they usually do a really good job for us I just will remember to always ask for an estimate next time thank you.
These guy do great service at a fair price. We were in town for the weekend and found we had a brake stuck - bad caliper. Despite a full schedule, they fit us in and got us on the road by noon. Thanks Craig and Andy!
I called Bergemann's on Valentine's day, 15 minutes before close, because I was nearby (albeit 1.5 hours from home) and having engine troubles and was hoping to be towed to their location. Understandably, they said that they would be unable to look at the vehicle the same night, although would be able and willing to look in the morning. When I finally got towed over there, it was 6 PM, well after close, and was greeted with a smile by (who I later found out to be) the owner, Mike. I explained the situation, he welcomed me inside (it was very cold) and allowed me to stay waaaaay past close while I waited for my fiance to pick me up, so I wouldn't have to wait in the cold car.
The next day, I received a call from Craig, who informed me that the work on my car was minor and would be completed same day. He did not try to convince me to complete extra work on my 160K mile german vehicle, and they were willing to hold it there until my fiance and I were able to make the 3 hour round-trip to retrieve it the next day.
Their kindness and professionalism is something I will never forget. I didn't think I could be grateful for car trouble - but meeting such good people was such a treat!
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