Very rude staff. Was promised run numbers and then was pushed to the end of the sale. After my altercation about the run numbers, my service was neglected and they singled me out and decided to make me wait until the very end of the auction to answer and get back to me about my "ifs". Staff seems very prejudice.
Unprofessional. Management staff is rude, disrespectful and borderline racist. Cars are often dead, on flat or out of gas. Inventory is sub par. Small lot with lots of garbage inventory. Dont waste your time going to Americas auto auction in fond du lac Wi. i suggest midstate in Jefferson way better all around.
Very clean place. Everyone was polite and helpful. Huge lot. Explained everything to a te. Asked about the Auctions. Didn't think we could go. Invites only. Should have a message so Ppl can leave one with there questions. Or message service.
My first time buying online from this auction
I sent my tow truck to pickup the car, my driver calls and send me pics of the car missing the catalytic converter
Auction didn’t even announce it.
A very friendly auction. They all care about the customer and always try to make you feel welcome. I have not had any major title issues unlike my experience at greater Milwaukee auto auction. Badger state is a legit great auction. And Tom does a fantastic job of running it and the staff is awesome!!
This place is cleaned up because of management hard work,, drive a little bit further than greater Milwaukee, were you will get way better deals and they appreciate your business way more than greater Milwaukee
Badger State Auto Auction is one of the best auctions in the valley! They go the extra mile to make you as a customer feel welcome when you come there. The place is always clean and sanitized. The staff is amazing! Marie and Tom run a very professional operation. If it wasn't for the great customer service given from Marie my wholesale units would be going elsewhere. But we are sticking with Marie and Tom and wouldn't even think about going anywhere else. I highly recommend coming here as a dealer to buy or sell. There is a great amount of inventory to buy and lots of buyers there so you can sell your wholesale units and get a fair price whether your buying or selling. Thanks Again Marie for the great experience at BSAA! Your the best!
Make it extremely difficult to pick up a vehicle that is back in my possession now when i work a day time job!!! And live outside of the county! Wont even give me my carseats!!!
Cashiers are pleasent and professional. New rules of not being able to drive vehicles in to look for vehicles purchased seem discriminatory toward those with limited mobility or disabilities especially with vehicles not always being in their assigned area. Seems like could be opening themselves up to liability issues if weather is inclement, including cold, storms, wind and ice. Was told no exceptions. Just doesn't seem to be well thought out.
Do not buy from this auction! Trust me ! Dealership run all there garbage cars through this auction and will auction guarantee those same junk vehicle because the auction won’t do anything about it. I bought a vehicle which was auction guaranteed and I knew something was wrong but there policy is I can only choose one thing either the engine or transmission to arbitrate when a vehicle is auction guaranteed , so me not knowing nothing about mechanics I choose the transmission, they looked at it and said it was fine . I leave and 15min down the highway the vehicle stops on me and wouldn’t start back up. I had to leave the car and They would not give me a refund because I picked to arbitrate the transmission. They told me I should’ve paid for a post inspection sale. Or whatever it’s called. Long story short don’t not buy from this auction! Save your money the cars are all junk and they protect the bigger dealership that send them through.
I'm having a hard time finding strong enough words ( without swearing) to explain my disappointment and anger with this auction group. If I could do negative stars I would. Huge title issues , cashing several checks that where supposed to be held on there 28 day free float. Thats a nice surprise having 10s of thousands of dollars pulled out of your bank account without warning. I have also had a radio stolen, cars sabotaged, like pulling injector wires so they run poorly and sell cheaper. These are only a few of the issues that I have experienced with this auction group throughout the years. My recommendation for this auction is DON'T do it. I am not the only dealership that has had these kinds of problems here. Do not waste your time and money here is my educated opinion.
The sales staff is very plesant. The experience is one of a kind. The auction is definitely a great place to find what you may be looking for. I would suggest this place to anyone.
Junky cars and even worse customer service. Hassle after hassle. They act like they are doing you a favor when in reality it should be the opposite. I have been going to auctions for 23 years and this one is the worst.
