After many calls to other companies, I stumbled upon All States Ag Parts. The customer service I received was phenomenal. Brady was patient listening to what I needed when I had little idea what I was talking about and after many messages, emails, and phone calls, my item is finally ordered and I can't wait for it to be opened on Christmas. I will be back for any parts we need in the future. Thank you for your patience and tremendous help! I truly could not have asked for better customer service.
Thanks to All States ag in Downing WI we were able to get a part we needed in less than 24 hrs and be back in the field to get our beans done before a big rain. Thanks again Brady Fasbender!
I remember getting parts there 20 years ago because they had good selection. I was in the area from north dakota and needed some wheels for my tractor so I stopped to see if they had what I needed. The did have the wheels I was looking for and also had some tires. The people working were nice and friendly and their prices were fair! Will definitely contact them if I need any more parts for my tractor.
The description of parts online doesn't match the actual part . I called on the engine that was listed as running and even listed oil pressure at idle and operating speed. I was told on the phone that the engine was junk core engine not running. I asked why it was listed as running , the lady on the phone was very very rude , actually yelling at me for me asking . The only reason I'm giving two stars is because of the large inventory of parts. If you can find what you want someplace else don't buy from this place go somewhere else where you will be treated like a customer .
On Tuesday I put an order in for a reman fuel pump for a 986 international it is now Saturday called and there is no idea where it is or when it’s coming and I did not get a call back today with an update losing my patience with this place Going to purchase the $1300 pump elsewhere lost my business
Kevin N. shouldn't have a job there that deals with customers. Very very rude!!! Last two time we've been there to get parts had to deal with him and left upset?. Yes had the parts I needed but for me not worth going there anymore.
Dillion has been very helpful in finding everything we need. The prices are reasonable and we would definitely recommend them to others. Great company to do business with!!
The Dowining clerk Kevin N. was an absolute jerk to us. Not customer friendly whatsoever. A simple "we can take of this" would of been better way to deal with his problem but asking my wife, who was making the purchase if her name was Ed.. was insulting. I only called to find the part. By the way the sales person I spoke with was super nice. Would never talk to that rude clerk again. Also spoke with another person, Pedro at the main number. He was super helpful.
Got some parts for a 200 series combine head they had gotten my parts wrong Twice. I have made dealings in the past with them so I don't doubt they have what you want and so overall 3 big stars. ?
I've ordered some parts from here for my Ford commander 6000. I know parts for that hard to come by. They have been more then great in helping me look for parts. I am not tractor expert they know that. No one has talked down to me. I just got off phone with Kevin.
Called to see about parts for my New Holland baler & the guy just told me he didn't have enough time to look today. Call back Monday. This at a little after 11 am on saturday. Sounded like he was half asleep on the phone.
I ordered a rebuilt carb for my tractor and it ran worse than it did woth the old one .the carb had rust in the the bowl and the jets were plugged, still they called it rebuilt!
I have call for ask 2rim and tire for my tractor a guy his name is Tim he dont even know what im talking about. Worstless costmer service. And I check online there is couple tractor of my kind is show in there but he still saying they dont have anything like my. Bad bad bad
Kevin at the parts counter and I made a deal on used tires. Tires were going to be on a rim and I was to bring my old ones down on a rims. Got there to pick them up. They were of the rims. Not part of the deal. Got the manager involved he was worthless didn't want fix the issue. He told me he could get them mounted again but take 2 weeks. Again manager was worthless. What happen to customer service?
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