Soup came out and gave our utility trailer a tow today. Couldn't have asked for a more knowledgeable guy to help us out. He carefully hooked up the trailer getting it onto the flat bed without causing anymore damage. Great guy!
Adam was really great. Friendly, funny and he definitely knew his way around a Tesla. Follow up and service were all top notch. And although I hope to never need his services again, if we did need them he would be the guy we would call.
Thank you very much for your roadside assistance. You responded quickly and the price was reasonable. In difficult situations like these, that's incredibly important. Thank you for your hard work.
Hands down, best towing service I have ever had!! And I have had my fair share of busted up cars. "Soup" Campbell was fantastic! He texted me on his way and arrived with a big ole smile on his face (it was below freezing!). Even though we attempted to jump it last night, he asked if he could give it a shot with his cables. He tried two different ways and was able to get the truck going again. He saved me from paying an extra towing fee on top of the diagnostic work at the dealership. Told me to grab myself a new battery and stayed until he was 100% sure I would be safe driving away. He was kind, respectful and professional. I put his number in my phone in case I need to call again or refer him to others. He made a super stressful situation so much easier!! Thank you, Soup!!!
Had a flat tire in my driveway of home. Joe called me in less than 15 minutes from tow request being put in thru AAA. He told me he would be to house in 10-15 minutes and he got there in less than 10 minutes. Very professional and speedy with putting air in tire to get car turned around so that it could be towed to tire shop to find out that there is a hole in sidewall of tire. I would highly recommend using this company for my next tow.
I had a great experience with University Towing Services in Cottage Grove, WI. Carol was extremely helpful from start to finish and made the whole process very smooth. She confirmed payment right away, sent the invoice, and even arranged for her driver to charge my vehicle which I really appreciated.
Customer service was fast, professional, and friendly. I definitely recommend their services and wouldn’t hesitate to contact them again if needed.
Thanks again Carol for your help!
Oh my gosh this is the best towing service ever. “Soup” really that was the drivers nickname helped me get back on the road after my tire went flat. This was no easy task as my car is older. Which meant my spare was not in the best shape. He got everything installed and I was soon on the road. Kiddos to Soup for being timely, knowledgeable, friendly, and kind.
University Towing in Cottage Grove towed my 80,000-lb semi and trailer . The total towing distance was only 1 mile, and their facility was located at the same highway exit. The entire job took less than an hour, with no recovery work, no storage, and no additional services required. Despite that, I was charged over $2,000.
This fee is completely unreasonable for such a short, straightforward tow and seems far beyond typical heavy-duty towing rates in Wisconsin. I strongly urge other drivers and trucking companies to request a detailed, itemized invoice and confirm all rates in writing before allowing them to tow your vehicle. I’ll be filing a formal complaint with the Wisconsin DATCP about this overcharge.
Website
